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    Harper FIAT

    4.0 (7 reviews)
    Closed 7:30 am - 6:30 pm

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    I can't say enough good things about my experience with this dealership and Todd Bernstein. I had a bad experience a week prior with a car from another dealership I had planned to buy only to have them deliver me a car that was not advertised or described properly. Thank goodness that didn't work out because it led me here. Todd was exceptionally professional and straightforward. I flew in from out of town, but beforehand, Todd sent me detailed photos of every blemish and part of this car along with a receipt of the maintenance history. The used car was in impeccable condition and it was priced the lowest I have seen anywhere around the southeast in the 3 months I've been looking for this specific make and model. He also picked me up from the airport! The buying process was seamless. I am aware that people are distrusting of car dealerships and their salespeople, but you have no reason to be weary of Harper Fiat Maserati! Thank you!

    SOLD! To us. . . Thank you Emmanuel :)

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    Twin City Nissan - Vehicle we purchased 2018 Santa Fe

    Twin City Nissan

    (30 reviews)

    My husband and I were returning home from Thanksgiving weekend in Cleveland Ohio when our car left…read moreus stranded on top of Rarity Mountain, Tennessee. After calling AAA and having the car towed to Twin City Nissan in Alcoa Tennessee where a nice man named Brown said we could leave it after hours and that they would look at it first thing the next morning. That was so nice, given that we were stuck out of state and were trying to get back home. The next morning we called and spoke with a man named Jodie, who said their diagnostic work showed that we had a blown head gasket. Ouch. That's a huge repair. We decided that we would rent a car to get back home to Atlanta and have the car towed back home a few days later. Twin City allowed us to leave our broken car there for on the lot for three days until AAA came and picked it up. Not only did Twin City Nissan NOT charge us a three day storage fee, but they also didn't even charge us for the diagnostic. (Our dealer in Roswell GA would have charged us $139 for that). They were so friendly and helpful and we can't thank them enough. The kindness and caring nature of the folks here helped make a crappy situation a little better. :o)

    I would not recommend this dealership. Went in to purchase a vehicle and expected the online…read moreprice. I was not planning to negotiate and was willing to pay cash. They politely offered the same price as online and then when drafting the paperwork, added a $3200 "adjustment" and $1500 for fees in the quote, making the "discounted" vehicle more than sticker. When asking about the mark up, they were honest and said that is their additional profit and that they do not actually sell cars at the advertised price. I went to another dealership and purchased the exact same vehicle without the markup and with reasonable fees. Buyer beware. They will use deceptive practices to mark the vehicle up. Be sure to check your contract.

    Airport Honda - My new car

    Airport Honda

    (54 reviews)

    Extremely Disappointing Experience - Rude Sales Management and No Follow-Up…read more We visited this Honda dealership as we begin shopping for a new Honda Pilot. Our goal was simple -- to understand current pricing and trade-in value so we could compare across multiple dealerships before purchasing by the end of the year. Our salesperson was polite, but the sales manager, Joe Jemley, was shockingly rude and dismissive simply because we mentioned that we planned to compare pricing from multiple dealerships. He actually questioned whether they "wanted to give us pricing" on a car and refused to provide a trade-in value for our vehicle. His attitude throughout the interaction was abrupt, condescending, and completely unprofessional. After the visit, I reached out to our sales rep and asked for someone above Joe to contact me to discuss the situation. I was told the GSM, Trustin Hampton, would call me the next business day -- that call never happened. I then called the dealership myself and asked to speak with Joe Jemley's manager, Chris Denny, and was transferred to his voicemail. That call was never returned either. This experience reflects a complete failure of leadership at multiple levels. Joe Jemley's conduct showed a total lack of professionalism, and the fact that no one from senior leadership followed up only reinforces the poor culture and accountability at this dealership. We will not be returning, and we strongly recommend visiting AutoNation Honda or Rusty Wallace Honda instead -- their professionalism and customer service were exceptional and a night-and-day difference from what we experienced at Airport Honda.

    We went here asking for a test drive. We got told that their cars were double than our budget and…read more"why would I have you put mileage on a new vehicle that you can't buy" and other things that just made us feel so unwelcome and put off that we left. He was actively playing on his phone when he got asked to help us, then said that to us. Everyone else was super nice and I really wish we didn't get directed to him. Well we went and bought a new car somewhere else. The guy who said that was Greg. Super rude for no reason. Definitely will not be back. Felt like we were treated badly because we look young.

    Doug Justus Auto Center - 2012 VW Jetta

    Doug Justus Auto Center

    (28 reviews)

    My son purchased a vehicle and also purchased the extended warranty with the guarantee of a 200.00…read moredeductible should anything happen to the car. 7 months later the motor had catastrophic failure. The warranty company denied his claim stating Doug Justus should have never sold him the warranty and voided the warranty. We called Doug Justus and at first they seemed like they would make it right, even going as far as having our mechanic quote them a price for a used engine. After 2 weeks they basically told us they would do nothing. It has been over 2 months with a car he cannot even drive. Very shady company. They do not care about their customers or stand behind their vehicles. Do not buy from here. The bad reviews are telling the truth. He paid Doug Justus 22,000 for the car and extended warranty and now will have to pay 7,500 more to have a car he can actually drive.

    I want to leave a decent review, but I cannot- I bought the car May 2022 ( VW Jetta) it looked good…read morehad a few small issues ( cruise didn't work, power mirrors didn't work, and the horn didn't work and they refused to fix them) The ignition went out three weeks after I bought the car, and the $2000.00 extended warranty I bought was a nightmare to use and the dealership did nothing to assist with any of the problems. so now here we are January 02, 2023 and the engine stops working no warning given ( mechanic says catastrophic failure in 3 out of 5 cylinders ) I haven't put more than 15 k miles on it and had regular oil changes, no reason it should have died. once again the horrible warranty company is giving me a hard time again. the dealership won't help an all. not satisfied will never do business with Doug Justus ever again.

    Harper FIAT - car_dealers - Updated May 2026

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