went above and beyond with my repair on my 335i, did more than what was asked for no extra chargeread more

Dropped off my truck 9 months ago to get painted. They told me it would take 4-6 weeks to paint…read morethe truck. After a month I was calling every week to get updates, they'd keep tell me next week, next week. I played that game for 4 months. Then for the last 4 months the owner ghosted me entirely. I showed up with a tow truck and got my rig out of here. In 9 months they barely started sanding the truck. These guys are a bunch of liars. Stay cle

Just wanted to take a moment to share how much I appreciate and trust these guys. I've been going…read moresince 2020. Had an AC replacement for two different cars and a seatbelt/air bag malfunction fixed in another since then. The customer service is the best I've ever had going to any shop. My father in law knows cars and can fix them but a bigger job he doesn't have the tools/time for we go to Valley Auto. As a woman knowing I can trust these guys to accurately tell me what is wrong with the car and give me a fair price is the reason why I won't go anywhere else. I love the very detailed receipt you're provided so you know exactly what they're fixing and how much it costs. They are so professional, friendly, fair, and quick! Brian the owner is just a great guy to interact with. If you need any kind of work done and done right this is the place in Nampa you need come. If any small business owner deserves your business it's these guys. Would give 6 stars if I could. Thanks Brian & Nick! Just like to add I've gone in to les Schwab and been told I have all kinds of issues that need to be fixed only to take my car to valley auto and have them tell the car is in perfect condition. These guys are as honest as they come.

High price does not warranty his work very inexperienced crew. Last time I had anything to do…read morewith them I asked for a quote he asked me what did I expect out of this work I said a warranty and a good job he told me he would give me a quote but it would be expensive and he never did the quote

We purchased a 2014 KIA Sportage from these folks. The car had a salvage title, so we took it to a…read morewell-known and respected auto mechanic in Meridian to have the car thoroughly inspected. The auto mechanic shop said this car was in extremely great shape and gave us a complete breakdown of the services they performed on the KIA. Thank you Brothers Auto Sales for this great car at a great price!

I ordered exhaust manifolds and exhaust risers for my 5.7L boat engine off Amazon- I didn't realize…read morethat the seller was also a car dealership. I just want to say what an awesome transaction this was. Franklin Auto not only upgraded my manifolds to a superior and more expensive product, (with no additional cost to me) but was fast with communicating with me over what I thought was an issue- I notified them that I was missing a hardware pack for one of the manifolds, which was actually my mistake- the hardware pack was embedded in the styrofoam packaging, which I overlooked. Franklin Auto was willing to immediately send me the hardware with 2 day shipping- no questions asked. The shipping of the manifolds was incredibly fast- and the parts are an excellent quality, as well as the pricing. I will definitely refer all of my friends to Franklin Auto Sales. Thank you so much for the great service!!

2010 Kia Sedona with 62k miles…read more Very casual zero pressure sales experience, which was great. When I went in I asked about the van, they copied my license and handed me the keys. I thought it was going to be - sales guy in the passenger seat grilling me about payments and what other expensive cars I might be interested in. Nope, just keys and 30 minutes to spend test driving. We got half a tank of gas, 3 kids in carseats, we're wearing sunglasses. We hit it! :P Chris knocked $200 off the price which I think was fair. The asking price was right in the middle of the KBB value range for that year and mileage. We've had the van for a little over a week and love it. Drives great, everything works. No leaks, no issues to speak of. Side note, surprised to see an ad for the Dave Ramsey Visa credit card in the bathroom as well, and finding out they held a FPU. Kind of an oxymoron at a dealership that offers financing. But to their credit I was never actually asked about financing or pressured to use theirs. The whole family recommends Boise Auto Clearance. My kids love the new van, it's my son's favorite color. And we named her Kiki. Update: 0 issues with Kiki 7 months later.

I bought an older model RAV4 two weeks ago by placing a hold on the car and picking it up the next…read moreday. The price seemed slightly higher then I expected as I wrote the check but I chalked it up to taxes etc. Before I had a chance to check with the dealership the manager called me to apologize for overcharging me by not deleting the deposit. They immediately sent me a check. I appreciated all the interactions with this used car dealership. The car itself was accurately described with all its flaws. I had such a good experience, I'd recommend this organization.

Amazing experience every single time! 10/10!! I always go in for my routine maintenance and the…read more staff is always so helpful and offers great prices!

My husband and I have been coming here for about 2 years now. He's had multiple work on his truck…read moredone and I usually go there for oil changes and simple issues. However, the service and work has been great so far. The service is friendly, and the price is very fair. They also do honest work based on their recommendations and price for the service. My husband is good with cars and he thinks the same. They can sometimes get busy so make sure to call and see their schedule before going!

I give four stars for my previous experience with the parts department but three stars for my first…read moreexperience, yesterday, with the service department. My wife and I both have Toyotas; me, a 2018 RAV4 and her, a recently purchased 2023 4Runner. Edmark is the closest Toyota dealership to our home in Star. We brought my wife's vehicle in for an oil change. According to our purchase agreement, we have five free oil changes. Using the VIN, the dealership can verify this. I had verified this with someone over the phone, but upon arrival, I had to mention it to the service agent. Apparently, there are no notes kept in their customer data files. We left the car and returned home. We did not say whether we planned to wait for it to be finished. While another gentleman handled us when we arrived, our actual service agent was Mark. After we dropped the vehicle off, I received a text from Mark, creating a method for me to stay in contact with him during the time the 4Runner was being serviced. I was told by the other gentleman that checked us in that we would receive a call or text, letting us know when the car would be done. I never received any communication. Having dropped the car at 8:15 am, I contacted Mark about 12:30 to inquire whether the vehicle was ready. He apologized and texted that he was told that we would return shortly to pick up the car, which I guess means we don't receive communicaiton about the status? We picked up the vehicle in the afternoon. Mark was nice enough. I asked what our timeframe was for our free oil changes and it took him a while to look it up. He did provide that information to me. He called for a porter to bring our car around. He then pointed us across the service area to where our car would be. We saw a blue 4Runner that looked like ours parked and ready to leave the bay. Unfortunately, that was not our vehicle, which was already pointed at an angle within the bay. So, I'm pretty sure Mark had the young man bring the wrong car around for us. Overall, my first experience did not wow me, or leave me feeling confident in the Edmark Toyota service department. Since I'm going to be in the market for a certified pre-owned Highlander or RAV4 next year, I'm wondering if Edmark is where I should do my shopping. I haven't had any experience with the sales department yet.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**

The Sales staff was excellent. There was only one Finance Manager doing all the paperwork and for…read moresome reason that day there were like 4 people buying cars. He did the best he could but the wait was long. In spite of the wait, everyone was pleasant and did their best. We feel like we got a good deal.

On Friday June 27th I spoke with a salesman at Corwin Ford public wholesale in Nampa ID. I was…read morelooking at a pick up truck that was on sale that weekend, as I live in Idaho Falls I was unable to get to Nampa until Monday so I told the sales person lets talk first thing Monday, in the meantime I made arrangements to rent a car for Monday morning actually the salesman called me Sunday night at home a said the truck was still there I said great I rented a car for first thing Monday and would be in Nampa around 1pm he told me no problem he will mark it sold, I could not believe it I was less then 10 minutes away when he called me and said the truck was sold out from underneath him NOW keep in mind I stayed in touch with him as I drove there and we all know how long it takes to buy a car Also he said come on in we will find you something BS I told him do you think I would buy anything from you guys, THAT WAS A SURE CASE OF BAIT AND SWITCH, THE INCONVENIENC TO ME WAS UNCONSCIONABLE, my last word is BUYER BEWARE if you plan on doing business with CORWIN FORD. DJM

Mike was great. This place did not feel like a typical car sales business and he answered all my…read morequestions or concerns and was never pushy. He let me take the car to our personal auto-body shop for inspection before deciding on the purchase. I am happy with my experience and would recommend them based on my experience with Mike's customer service.

Great service, lots of vehicles to choose from, and the sales people don't bug you. You can walk…read morearound without being chased. We came to buy my daughter a car and we were able to look peaceful, and make a decision without pressure. Highly recommend