So I bought a 2025 polaris ranger xp 1000 ultimate northstar crew cab in 2024, got around 4100 miles on it, love the buggy, a few minor issues, which should never have been an issue. My issue is this, I went to do a simple tune up, plugs and wires, ive done alot in the automotive industry, no big deal, the plug wire separated, also happens, there are 2 plug wires on my buggy, they do not sell them as a set, each from polaris, is ridiculous in price, and on back order, no after market options I've been able to find, edge, where I paid a stupid amount of money to, said they'd order the parts, it's take care of yer customers first, get them back up and running. I won't give edge or poaris another dollar. read more

I was looking for Polaris Rangers and made an appointment with David Fish to test drive two models. He was helpful in selecting the accessories and I was happy to pick it up after they all came in and were installed. There was a mix-up with the windshield protector (couldn't find it although it had been delivered) -- David arranged for an employee living in my area to drop it off a day later, saving a drive back. read more

We came in to buy 2 helmets. After much trying on different styles and sizes, we were unable to purchase any. That said, the customer service was excellent. Salesman was very helpful, and knowledgeable. We have bought a motorcycle, one SxS, and had our units service there and in 18 yrs have never had a problem. read more

Updated on 2023-08-15. 2023-08-05 -- I called Edge Performance and spoke to Randy in sales about the Honda CRF300L Rally ABS. They have one CRF300L Rally ABS with a deposit already on it. Randy itemized the out-the-door price and kept pricing simple and fair. Before calling Edge Performance, I communicated with around 40 other Honda dealers. 2023-08-05 -- My girlfriend and I drove 14 hours round trip over the weekend to pick up the Honda CRF300L Rally ABS because the guy with the deposit no longer wanted it. We had multiple road delays and kept in touch with Randy. He was responsive. The delays pushed us close to their closing time. We met Randy and a few of his associates. They were friendly. Edge Performance Sports has a professional yet relaxed atmosphere. There wasn't much paperwork since I was paying in full with a cashier's check. Randy did a wonderful job balancing multiple customer transactions and working with associates. He didn't just focus on talking to me but also kept the conversation going with my girlfriend. She appreciated being a part of the conversation. I've been encouraging her to learn to ride a motorcycle. She liked the design of the Honda Trail 125 on the floor and asked if she could sit on it. A guy next to Randy's desk said it has been sold and we wouldn't be able to sit on it. We were respected that they wanted to protect motorcycles that were already sold. I asked for Randy's manager's name so I can follow up and share the positive experience we had. He said he had several managers but Chuck is the main one. Randy and another associate helped load and secure the CRF300L Rally into the cargo van as the dealership was closing. Randy missed his workout. Randy handed me a thick envelope with "Edge Performance Sports" logo printed on the outside that included all receipts and docs to title the motorcycle. On Monday, August 14, 2023, I took the thick envelope with me to the DMV and waited two hours. The DMV rep said the missing Manufacturer's Certificate of Origin (MCO) is needed to create the first title. I called Randy and asked why the MCO wasn't included so I could title the motorcycle. Randy said that sometimes the MCO is shipped later and he'll send it when it arrives. That's false. The MCO is included with each motorcycle's crate from the manufacturer. I asked him what's the ETA to get the MCO to me. He said he'll check. Debi came on after a few minutes. I said I was waiting for Randy. Debbie said Randy asked her to take the call. Debi was confused why the MCO was not included. She said it could be a miscommunication with the finance guy. I said, while that's possible, that's unlikely since from the start, I told Randy I was paying with cash/cashier's check and that Randy checked with the finance guy while I was there. I let Debi know that in some cases where a customer is paying with a personal check, the dealer waits until the check clears before releasing the MCO. She agreed that can take place. She apologized and said she'll priority mail the MCO to me overnight. UPS did notify me later in the day that I would be receiving a package the next day. Debi was exceptional in taking responsibility for someone else's mistake and providing a solution. On Tuesday, August 15, Chuck, the GM, called. Chuck said he was sorry about what happened and confirmed the MCO was on its way. I let him know that we mostly had a terrific experience. I shared that we all make mistakes. How we take responsibility for our mistakes and find solutions to address those mistakes are what matters. I mentioned I wasn't sure why Randy didn't take ownership, did not tell the truth about the MCO, and passed me to Debi. Chuck said he'll go ever the interaction at the next sales meeting to learn from it. I encouraged him to focus on all the great actions and behaviors that also took place with Randy and other associates. This review was originally a 5. It dropped to a 3 after the lack of ownership and lying about the missing MCO. +1 was added after Debi overnighted the MCO and Chuck called. read more

We were in the process of buying a new side by side and Edge Performance Sports was awesome. They gave us the best deal and service. I couldn't recommend a better dealer. There will be more new toys in the near future. read more

Toby was great to work with! And Javi the finance manager, was great! Thanks again! --Elena just read more

Excellent service! No hidden fees, price out the door was exactly what we expected. No hassles, straight forward sales. I will be back for our next purchase! read more

Be weary when it comes to their finance. Got stuck with a higher rate due to finance department not putting their best foot forward. Purchased a second Atv from different dealer couple weeks after buying from edge and received the promotional rate. Found out Edge only reached out to 1 of 3 banks that offered the promotional rate. They knew I met the criteria for it and knew I qualified why they gave up after 1 out of 3, who knows. Will never buy from them again. read more

Bought an Outlander 700 at the end of August and planned on taking it back to the dealer for the first service. I had also ordered everything I needed for the next time to change oil. Got called by the parts dept. that I needed to come get the stuff I ordered or he was going to put it back in stock. I told him that the parts manager had told me that I could get the items when I brought it in for service. He said he was going to check and see if that was the truth. So I told them put the items somewhere besides on the shelf. Now it won't start when it's cold. The service manager I just talked to they could get to it in 3 weeks. I asked him if it would be fixed on warranty and he said it depends on what is wrong with it. It only has 400 miles on it and didn't show up until cold weather started. Th problem was there when I bought it. It will be on Craigs list in the spring. read more

Edge performance is eastern oregon's premiere detination for any Polaris ATV or snowmobile you're looking for - in addition to other brands as well. Great customer service and repair, no-pressure sales staff and clean store. I was not disappointed with my purchase! You've gotta try out Ryan and the guys at EPS read more

We were searching online for our new toy, a Can-Am Maverick XRS turbo R. We looked locally at our nearest dealers as well and went in and spoke to a few. The price at Edge was slightly lower than locally so we called there. Marty called us back almost immediately and answered all our questions. We ended up making the 8 hour drive a week later to pick up our new side by side. When we arrived, the whole team worked together to get us all ready to go and back on the road as quickly as possible. The guys there were extremely helpful and listened to our questions and helped us. Within an hour all our financing was wrapped up, Can Am prepped and loaded and we were headed back home. I couldn't be happier about the entire process. I would very highly recommend anyone to make the drive to purchase from this wonderful dealership. read more

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Very bad online customer service. I asked availability of two bikes, no one can tell me anything. All they do is ask for personal information rather then answer my simple question. I am a cash buyer and this infuriates me. Simple question, is this item in stock. Never had my question answers, they just ask for my phone number, email, and all sorts of other things rather then answer a customers question. This is exactly why people hate motorcycle dealers. They are horrid at customer service and answering simple questions. Rather they want your personal info to bombard you. 1 star. read more

I recently bought a new dirt bike here for my son and Marty was great to work with and made the buying process seamless. They have a great selection, pricing and I'll definitely be buying more bikes there in the future! read more

My fiancé and I had some missing essential parts on our wave-runner, we were driving through town on the way to the lake and the employees here at Edge Performance Sports quickly educated us on the problem, fixed us up on sent us on our way within 10-15 minutes. Great guys!! Thank you so much!! read more

I have been purchasing our families ATV's here for years. They have consistently made it worthwhile to drive here from Boise. Inventories are slim this year, so I pre-ordered a Kawasaki KLX300 Duel sport. The owner (Brian) confirmed they were receiving one from Kawasaki, the Salesman (Marty) kept me informed of the status, and the Finance Manager (Javier), went the extra mile to secure a great rate on my loan. The competent and ethical staff made it a pleasure to purchase this hard to acquire bike. My sincere thanks to all of you for your effort! read more

Smooth, smooth, smooth. Purchasing my brand new 2013 Kawasaki Ninja 300 was so easy, I should do it more often =) Only one thing I can say was a bit off, but totally recoverable. When it came time to actually sign my papers I noticed that the financial guy had tacked on a $1,000 5 year warranty that I had no intention of buying. I didn't like that they tried to "sneak" it into my paperwork without telling me, and I asked that he take it off right away. He did, but I was slightly miffed. Maybe I'll be back next year for my upgrade if I've outgrown my Ninjette by then! read more

Edge Performance Sports - My baby 'n I. - Motorcycle Dealers Near Me - Ontario, Oregon

We had an incredible experience here at Edge Performance! We inquired about a Sea-Doo and heard back shortly after from Toby who was super helpful from the get go. Answering all our questions no matter how small or offbeat they may have seemed! It took us two days to work through financing and the sale--we live in the Portland area and had to make the drive out here but it was totally worth it. As soon as we arrived Toby was quick to find us and took us right out to the Sea-Doo, again answering every single question we had about the machine and trailer. After working through paperwork, Toby helped hook up the trailer and ensure lights worked and the machine was tightened down and ready for the trek back. They even gave us t-shirts to commemorate the sale! We highly recommend Toby and we highly recommend Edge Performance. From start to finish we were taken care of! read more

Great place and well worth the drive from Boise. Great service all around along with lots of option read more

My husband and I were traveling through Ontario OR for an extended vacation. We were traveling on a 2015 Honda Goldwing. It was time for an oil change. So we gave them a call. They were swamped and couldn't fit us in that day. So we asked if we bought the oil and filter could we change it ours selves in the parking lot, and they were fine with it. So we showed up, bought the oil, filter and a funnel. The guys provided us with the oil collection pan. We took the bike around back. We had our own tools so proceeded to change the oil. Everything went off without a hitch! Then we cleaned up all our rags, oil jug and filter. Carried the pan of oil so it was out of the way. The owner/manager, not sure which, came out to make sure everything went okay and apologized for not being able to get us in. We were so thankful he helped us out. He really went above and beyond for us! It wasn't about making the most money he could make from us. It was about helping out someone in need and getting us back on the road again. What a great business ethic! We absolutely recommend Edge Performance Sports read more

Dusty Simpson was excellent with our purchase. He went above and beyond as a salesperson!!!! Came in after hours to fit our schedule and the quote and availability of four wheelers was exactly what he had stated. We definitely recommend Dusty for you next purchase at Edge Performance Sports. read more

I left my 2015 Can-Am Oulander XT MAX 650 ATV in the care of Edge Performance Sports for consignment. While in their care, my ATV was ridden 110 miles without my permission and had damage done to the undercarriage. In addition, they neglected to provide me with adequate, relevant, and complete information regarding the processes involved in the sale of my ATV. They recorded and presented to potential buyers inaccurate details about the specification of my ATV. I also need to mention their disreputable representation regarding listing and selling, retail and consignment costs and pricing: My ATV was not listed on their website during this time and they delayed getting it onto the lot for display for 10 days. I was given conflicting retail and listing prices, and consignment costs by various employees - both verbally and in writing. I expressed my disappointment in their service and was asked what I would be willing to accept to resolve this particular issue. I quoted the dollar amount that they assured me would be my return after commission - I was denied that amount. I was told by the owner that Edge would pay off my loan, however the amount he was willing to pay was not the amount of my payoff. He stated that I would be responsible for the remaining balance. I informed them that I would be picking up my ATV because I was very unhappy with the way they were conducting this business transaction. This is when I found out that my machine was driven 110 miles. I sent a resolution (2nd) proposal to the owner, General Manager, Financial Manager, and salesperson asking that Edge pay for my personal mileage and fuel as well as costs related to renting a comparable ATV for the miles it was driven while in their possession. They did not response by the date I requested so I sent a followup email to inform them of my decision to take further action. Again, they did not respond. I am outraged by the unacceptable and irresponsible actions exhibited by the business and its employees. As a trusting customer and female, I am disgraced by the unprofessional treatment I received. I am extremely disturbed by the greeting I received on my initial visit: the managerial employee displayed rude, disrespectful, unprofessional, and inconsiderate behavior toward me during our conversation - on my second visit, he ignored my presence entirely. Edge employees neglected to perform these ethical duties and their legal responsibilities during the time that my ATV was in their possession. I will never recommend there services! read more

Got a brand new Vaquero that was a couple years old that they had been sitting on. They did a good job getting it prepped and ready for me to pick up without spending much time at the dealership. read more

Every bit as helpful as you would think a local dealership should be. Never was pressured to buy and felt comfortable throughout the process. They really wanted to get me into the machine I wanted and never tried anything funky or made me feel like I should've gone elsewhere. The parts department is equally as good and can't say enough about the entire place. You'd be doing yourself a disservice not checking this place out. read more

The best dealer around, you can't beat them. I will always buy from them. Dusty Simpson at edge was fantastic to work with. Just bought a new utv/atv. read more

Best customer service ever! Every time Ive shopped here it has been a pleasant experience. Before buying parts I always price shop online before my purchase. Edge has always had prices well below the online prices and since its in Oregon your purchase is tax free. Great staff!! read more

When I was keen on getting a new Honda CRF450R I made quite a few calls around the area and even checked multiple dealers out of state for the best decision. Eventually I was referred to Edge Performance Sports where I was able to work with Rory over the phone who had been able to produce the bike (built from the crate) and the best price within a couple days from my first outreach. He probably would have done it even faster but I was still shopping around a bit to ensure I was getting the best treatment. Ended up that the guy who referred me was right and Edge had the best price and easy process. They had the bike built and ready for pickup when I arrived and the paperwork took less than 5-10 minutes before I was free to go! He even made sure that the bearings had extra grease packed in there per my request. I definitely suggest checking out Edge for your next bike purchase! read more

Price gouging on parts and service if you didn't buy your vehicle there. I didn't buy mine there because I'm military stationed in Colorado. They offered me an air filter for $78, Honda msrp is $49. I drove to Canyon Honda and paid $42. read more

I will never go back to Edge because of sloppy workmanship. When I had the tires replaced on my bike I also had the steering head taken apart to inspect and pack the bearings. When I got the bike back, the steering head lock would not engage. After that was "taken care" of, I went for a ride of about eighty miles. In half of that distance, the steering became very loose. Instead of going back to Edge, I went to an independent mechanic who had to replace the entire bearing assembly. To the credit of the manager I was reimbursed for the extra expense. I will never go back as this was an extremely dangerous situation and was very unnecessary to have to had to deal with. This has not been my only problem there.j read more

Good discount on a dirt bike for my son. Customer service was good. Why don't dealers give away a shirt or hat when you spend a few grand anymore. Just a thought. But all in all these guys did a good job and we got a good product. Would go back. read more