rented the worst rv ever. 2015 rv the roof vent leaked, generator broke down, a hole in the exhaust…read more,it was spitting and sputtering the whole trip and they never fixed it .spent 3 days in north Carolina in 90 + degree weather with two family members 70 yrs old . returned it one day earlier and they charged me for the full amount of day rented. they credited me 245.00 and didn't charge me for mileage. never will I rent again from them . they have poor customer relations and they said I was getting the best they could do.Iam shocked from a large corporation. horrible customer service.

I don't know if all of the units are as bad as the one we had. We rented a 7 year old RV that was…read morein bad shape, both cosmetically and mechanically. The only bright spot was that El Monte roadside assistance department was very helpful, it's just too bad that we needed their services.

A friend and I, both of us New Yorkers without our own cars, wanted to do a road trip to see the…read moreeclipse in Arkansas. We rented the 24' from 84 RV and it was perfect. They were very helpful showing us how to use the equipment, and the supplies were provided. We had an amazing trip.

this is my second time renting from and again great service great RV and everything went smoothly -…read morehad to call for customer service as I tripped a circuit breaker on the place we were staying - they walked me thru what needed to be done and it was easy just follow the cord to the breaker box - hopefully I'll be back at the fair and use them again

Justin was very friendly and great to work with. I was pleased to come here and make our purchase…read moreat Fretz RV.

Update, Brian from their finance department or the dealership called yesterday. I called him back…read moretoday again telling me he's tried to accommodate me. This is the first time I've heard from this guy since the time he lied to me about the warranty basically they refusing to help me out because I made complaints about their horrible service. I would suggest to anybody these people are liars. It's a horrible dealership. I would not buy anything from them. There's plenty of other RV dealerships that will take ownership and responsibility of their mistakes. I spent $80,000 for a warranty in a van and I'm getting nothing for it. It's a broken van that I bought.

My wife, son and I swung by to see their selection and to ask questions about renting a trailer for…read morea summer trip. We were so well taken care of. Eugene showed us inside the trailers. We will definitely be looking to rent from them in the future!

This review is regarding the Pavilion only. I would not recommend renting this building in the hot…read moresummer months. There is no cross-ventilation, and the tin sidings of this structure absorb the heat, and the room is unbearably warm. Also, the heat from the kitchen adds to the discomfort. The Park provides two large industrial fans, but unfortunately, offer little help, and they are loud. Perhaps some modification can be done to accommodate the season and with that​ more rental opportunities!

Packed us in like sardines. If it's about the lake...it might be wonderful. As a place to spend the…read morenight just passing through, I would look elsewhere. I am revising to clarify my original 2 star rating after a question about our experience. We are in a 45 ft 2015 RV towing a vehicle. The gal at check in sent us up to a close area where we never should have been for our size. We then called the desk and they sent people to help us get back out of the area and brought us down to the lake where there was one spot left and was sufficient. Point is that we were lucky not to damage property and someone should have known better at the desk. I will give the park a 5+ star rating for being great for smaller campers, tents, kids, etc. Clean and obviously the owners care about their park. Educate the desk employees. If we had agreed to the spot we were first sent to, the neighbors' fire pit would have been burning under one of our slide outs. Impossible situation. A great spot for families in smaller accommodations or tents.

Just called to inquire about renting a trailer. The sales person was incredibly rude. I did not…read morequite understand the requirements for pulling a trailer and became confused as to the breaking requirements in our vehicle. I mistakenly stated that our vehicle met those requirements because we had pulled a boat in the past. When I attempted to clarify this instead of being helpful and try and explain it further the sales person said why did you say you had it when you did not? Called me a liar. Let me tell you, I would drive to DC before I rented anything from this place. I cannot even imagine how a customer would be treated if there was an issue with their products if this is how they treat you during a simple rental inquiry.

Recently rented a 32' RV for a 600 mile round trip to the Catskills…read more We are first timers and weren't too sure what to expect. The employees were very friendly and accommodating. The rv was a slightly older model (our choice as it was less expensive). Regardless, it ran flawlessly up and back. I had questions and my calls to "Bob" were answered quickly and he did a good job making us feel relaxed and worry free. Now for the cons. Although few, here they are. 1) and most important, cleanliness. Exterior very clean, interior, not so much. Rug appeared to have never been shampooed, floors were not mopped. Although everything was wiped down, inside the storage cabinets were filthy, and this is where we are supposed to store our food? 2) the unit we rented boasted 3 cable ready tv's. Well, arrived at the campsite, started to rain so we figured, good time to try the televisions. None worked. I had the campsite employees check the signal coming in to the RV and it proved to be working perfectly. I even swapped out the provided cable wire with my own much better quality cable wire. After repeated calls to Bob and even with his prompt responses, the final answer was "it's never happened before". Although very apologetic, there was nothing he could do. It really wasn't the end of the world for us but beware families with teenagers as it will be a miserable trip for all. Next time we'll check before we leave. 3) this one isn't a con but mostly just bringing it up. To the owners of Freedom Rentals, why wouldn't you post your contract on the website? After providing you the required down payment wasn't the time to find out there was a substantial contract we had to sign. After thoroughly reading your contract, it's clear you must of been burned several times, but, we signed knowing that we would lose some of our deposit had we not. A tad odd? And finally, Upon returning the RV, on time I might add and much cleaner as well, (did I mention if we were late it would be a $25 charge?). Did I mention a similar charge if we were LATE to pick up the RV? Really? Maybe it's me, but no one asked us how the trip went, how the RV ran, if everything worked okay, nothing. Three days later we got our deposit back but still no phone calls, explanation about the televisions, nothing. Not even a survey. Being this is the first review on yelp, it's unlikely they will read this ....but maybe. Would we rent again., sure, now that we know all the rules. Will try the group in Harrisburg next just so we can compare. Very friendly group, Bob was the best, just a little strange business practices. I give three stars for cleanliness and lack of cable television. If it turns out I was wrong about the TVs, i'll edit it out. Hope this helps.

We found a travel trailer on their website. We took a ride to check it out, we were immediately…read moregreeted by the front desk and asked what they could help with we expressed what was going on and the person guided us to Gabby our sales person. While with Gabby we expressed what we wanted to look at and we walked out to look at the two travel trailers we would have been interested in. We then went to the office and told her we can buy outright. She pushed us to finance it to then we found out we couldn't finance the travel trailer we really wanted. We checked out another trailer that was cheaper and stated we had the money for it yet again and was pushed for financing. Once we went to pick up the trailer we met with service and got it all hooked up and made sure everything was safe to roll down the road. Never to see Gabby again or even walk through the trailer before we signed papers or anything. We were new to trailer ownership and were not shown anything or told anything. Needless to say they left us in the dark and made sure anything couldn't come back to them for safety issues otherwise I felt it was a quick money maker for them. Not worried about the customer at all. I will not recommend them due to we have a lot of friends looking for trailers to now go with us and they to are new to trailers and wouldn't be told anything about how to work anything.

Dave was da bomb. He advice to upgrade to a larger towing capacity Blue Ox and receive a…read moremanufacturer rebate made my purchase worthwhile.

Was a tenant of Mike Ziegler. He is a lying thief. We lived there for about 5 years. Bearly lived…read morein the apartment because most of time in upstate Pa taking care of my 97 year old father and his home. On April 21 while packing basement fell on previous tenants property, hit my head and back on a work bench, not ours. Needed to be taken to ER for staples in the back of my head. Only spoke with his son and receptionist. Mr. Ziegler finally returned from Florida last month. Was told we would get our deposit back. We were never late except the last month. He started working with a management company, did not even know they existed. We dealt solely with Mr. Ziegler. He kept our security and added another 600 dollars. Saying we ruined an already stained rug about 15 years old, left garbage was previous tenants, and broken window. This management company came two months after we moved out. Of course the place was dusty. They window was actually the cover of a ceiling light and plastic from when after 4 years he fixed the leaking roof and the plastic fell out of the light fixture with the water coming down. I have left messages no response for over two months to get this news. These people he hired to over see his properties had never once been in the apartment until this time. They didn't even know who I was. Mark my advice don't do business with him.

We rented a pop up trailer for the first time. We liked it. We cleaned it after use and returned…read moreit. Then we get a bill in the mail because we did not open it up when we dropped it off after hours. The fee was never disclosed and is hidden in item 9 on the back of the contract. I complained, and they will not budge. I will never go back. Terms of the rental are a little ridiculous as well. We had to overnight a check to pay or they surcharge you 15%, yes 15%, to use a credit card with all this nasty non-refundabale mumbo jumbo on the contract. I got over the contract and overnighting cash payment, but I can not get over the hidden charge. I will not go back.

Tall Pines is one of the most family friendly places that we have been able to find. Last year was…read moreour first year as seasonal campers and the atmosphere that we found was the reason we decided to come back and even choose an upgraded site for this next year. Whether its camp fires at friends campsites or kayaking down the river, theres always something to do!

A great family oriented campground. Enjoy our stays here. Kayak and tube rentals,swimming pool,…read moremini golf. Nice store on the premises.

I may be biased, since I work here... But great business to work for. All of our customers become…read morefamily. Great sales , service and parts for your RV needs.

We had an issue with our water system which John and his crew repaired after getting the part. Very…read moreseamless operation and everyone was very friendly.