1. RNR Tire Express

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Pensacola, FL

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RNR Tire Express

3.2 (9 reviews)
Closed • Closed

Services - RNR Tire Express

Tire balancing

Tire rotation

Wheel alignment

RNR Tire Express Photos

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4 years ago

Very friendly staff. Took the time to understand my needs and get me in an out in a timely matter. E

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DeBroux Automotive - From oil changes to complete engine rebuilds - we work on most makes and models.

DeBroux Automotive

(14 reviews)

I called DeBroux Automotive to discuss a discrepancy before paying over $2,000 in scheduled…read morerepairs (transmission fluid and spark plugs). Matrix physically inspected the vehicle , and stated 2 belts need replacement while DeBroux said only one. As a single older woman with no family nearby and limited income, my truck's reliability is extremely important to me. The belts are my main concern -- without them working properly, my fear was the truck will soon become useless. I wanted assurance that after spending that much money, my truck would be reliable. When I politely raised this, the responses were snarky, sarcastic, (I think came from the owner himself) and rude. They said "look under the hood yourself" and "go to Kelly Hill". All customers, especially older women on fixed incomes, deserve basic respect and clear communication. Very disappointed. Rudeness and dismissive treatment from DeBroux hurt me deeply -- emotionally, physically, and spiritually. As an older single woman with limited support, being made to feel disrespected and like I had no right to ask for basic fairness or reliable service left me humiliated and drained, affecting my well-being and ability to show up fully for my patients and family. Since writing the above, I found a nice auto repair shop, with a very respectful owner, who told me "I didn't need to do any work now on it now". However, the other shop stated, when I"m ready (when the truck is giving me more problems), he would do the same work for 1/2 as much, saving me 1000 dollars. That is a 50% savings or a 100% savings since I need to do NOTHING now. This place is not as great as they think it is.

This review is based on our first experience with DeBroux which received good recommendations on…read moreYelp.com. Repair: replacement of knock sensor harness (which I supplied) and replacement of knock sensor. Cost: ($661) excluding harness. Shop personnel are very courteous and carefully explain what needs to be done and the costs involved. I used YouTube to review what the repair involved, and realized it was beyond my ability to desire to do the repair. The same car had the same repair before, and the bill was $164; at first I thought the $661 was pretty expensive; then I noted that the $164 repair cost was in 2018, so the higher cost could be a reflection of the increased cost of EVERYTHING since then. Would I take my car back for repair? Yes.

RNR Tire Express - tires - Updated October 2026

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