I have been a customer of jarrells auto repair for many years and my dad before me..I can always…read morecount on them to fix the problem not only in a timely manner but I trust my vehicle when I drive away. They treat me like I'm family and makes me feel valued and respected, thanks so much to Stacey and Aaron and pops.. Taking care of me and my families vehicles and never taking advantage like I've seen many other shops do. You guys always have the right mind set to accommodate your customers and we appreciate it!!!!!

I came from out of state to buy a used car at a Kokomo dealer. I knew nothing about the area and…read morepicked out Jarrell's based on other's reviews. He inspected and evaluated my car and answered all my questions. First rate treatment for a first time customer who they knew would probably never be back. I bought the car with confidence and drove the six hours home without any problems and thank Jarrell's for their assistance!

I went expecting to just have my tire patched but ended up having to purchase 4 new tires. The…read moreassistant manager Danny was amazing! He answered all of my questions and went through different options. I needed a moment to step away for a second and when I came back he showed me kindness and he really cares about his customers!

I went into Discount Tire in Kokomo, IN because I had picked up a screw in my left rear tire. The…read morescrew was on the corner of the tire so it was not repairable. Cade, the manager, expressed what I assumed was professional sympathy and courtesy as he informed me that a patch was not possible, like "putting a band aid on an elbow". I let him know I was on a road trip to Illinois from New York. He said he would see if there were any used tires. There were not but he said he could find a replacement and I went across the street for breakfast. When I returned to pick up my car I was astonished to discover a zero balance. Was this Christmas in July, I asked Cade. No, he was just doing a solid for a weary traveler who had been bemoaning his luck but was now praising it. Discount Tire in Kokomo is is not just providing excellent tire service but busy restoring faith in humanity. Thanks again, Cade!

It was very respectful when I first called up and they made arrangements to get my vehicle in the…read moresame day to get assessed and they did, even though they was kind of booked they contacted me about what all was wrong the estimates very good with communication I dropped it off they gave me an Uber back to my home they stayed in communication with me as the repairs took place and what they found and they was very reasonably priced very friendly and when I drop my rental car off at Enterprise they once again pick me up from Enterprise brought me back I paid for my repairs and left with my vehicle and I have had no problem since. Plus now I know anything else that might need further repairs in the future related to my vehicle. The customer service after I paid even came around and shook my hand very respectful very nice I would definitely go to them again.

Other pro shops could not find my electrical problem they found it. You could not find the problem…read moreby plugging into the computer. they found a bad connection going to the computer. They are quality honest people, my hats off to them. Jeff H.

Very professional and very friendly! They had me in and out in no time and for less than estimated!read more

I decided to come to Excel after having received a quote to get my seatbelt replaced (not working)…read moreand had previously been quoted $250 dollars. Several people recommended Excel Body Shop, so that's where I headed! I have received very fast and attentive service both times while coming here, my initial trip I was given a quote of $130 dollars and that's a GREAT deal compared to what I had been told by other mechanics. I'm back today since the part has arrived and I'm currently waiting for it to be put in. I cant believe that while I grew up only one street away, I've never thought of bringing my car here previously! I've received nothing but super friendly service at a great price! I cant recommend this place enough, at the very least, get a quote from Excel before automatically going to the other guys!

Great service! Always honest with very fair prices. Jerry explains exactly what is needed without…read moreadding on additional things not needed. We have used his service for years because of his good work and trustworthy character.

Absolutely awsome place. Can be summed up with one word. Integrity…read more The crew works fast, and doesn't miss a thing. Post work test drive is a nice extra that assures quality assurance

Evan & his crew treated me like family and offered genuinely sound advice and fair pricing to…read moreoverhaul my Toyota Prius w/185k. Excellent work!! I'd give 5th star if waiting area were warmer / cozier (Jan. '18 very cold).

He was super nice very friendly. He told us all about the vehicle and did not tell any lies. I…read morewould buy from him again and recommend everyone to check him out before you purchase.

Tony was amazing to work with! He was very straightforward and honest about everything, and he was…read morevery great with communication! He worked with me to find the best possible deal, and I couldn't be happier with how things turned out. I would recommend everyone to work with Tony, and I will spreading praise by word of mouth to my friends and family as well! I would rate higher if I could!

Great quick service. Professional. Reasonable price. I will recommend it to othersread more

10 minutes after leaving his garage, i notified that there was bubbles. He said wait 2 weeks. I…read morecontacted back saying that the bubbles are still there. After sending pictures, i started getting ghosted.