My 17 yo came in to get new tires for his jeep patriot. They stripped a bolt on the front diver's side. I came in to resolve this , they are insinuating that we were at fault for the installing original tire. I now have to take it to a mechanic shop to replace the bolt. I purchased the vehicle for my son in June. I never had mechanical work done on this vehicle. I do not believe RNR was not responsible for damaging my tire. Im having them fix this and will no longer visit RNR tire again. read more

RNR Tire Express - This is the bolt that was stripped - Tires Near Me - Killeen, Texas

Manager is a comedian and makes you feel like family, the front team is amazing and very understanding and helpful. The team will get your ride looking perfect and balance with the best pricing and quickness. The back team are very communicating and showed me all the problems with my vehicles when I did bring them from past services, they are super quick and always have time to make you feel like the star of the show and have a fairly good waiting room, and the bathroom was super surprisingly clean!!!!! read more

Kyle is one of those people that makes you feel like you have been knowing him for years.. one of the best people around.. the two brothers that work there are also some of the most genuine people also .. they are spot on one of the best business in Killeen . The only thing that keeps them from getting 5 stars is that dam account mgr I understand people have to do their job . but her customer service skills are terrible.. and she is bad at her job !! Joanna are how her dam name is spelled doesn't understand customer to worker relationship .. things happen people are going through life .. and as long as communication lines are open it should not be a problem... she will make a good customer turn rouge.. If she was gone Kyle would have the best business in Killeen hands down read more

So let me air out some things concerning my experience so one day I had a leak on ome of my rims and to my surprise they fixed it without charge so I was very appreciative of that and told Kyle I would be back to do business well I did go back and had them to remove good tires on my old rims that had no damage to them only to have chunks of rubber missing from my sidewalls. After paying 2k on new rims. I literally stood in the back outside shop and watched them switch my good tires to new rims, well in the proceed they gouged my good tires and try to say it was already there which it was not. I further stated why would I buy new rims and put bad tires on them. I also questions if that was true. Why didn't the professional who was doing the work not informed me of damage prior to removing tires from old rims? It's because it was nothing wrong with them. I would have never put bad tires on rims I just paid 2k for. So there was a disagreement, and they literally cursed me out using all kind of profane languages. My advice to anyone going to R and R tires which i would not recommend, you need to watch them closely on the services they perform take pictures and do whatever you can to have proof I got proof that they damaged good tires. Yes, my previous rims had curve damage scratches, but there was nothing wrong with tires they were 3 yrs old with only about 12k miles on 30k miles tires. These people are unethical and will not take ownership of damaging my tires. I thought this was a stand-up business, but that all went to the left. When the literally calling me a lie basically. Now I have to spend another 600 dollars on tires and did not have to. In the pics below, you will see indication marks on tires where it shows how the clamp used is where the damage occurred. I will do whatever is necessary to inform and make known to people what happened I might just protest and show potential customers at the business read more

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Came here to get new tires before driving across country. Travis helped me and they found me a pair of tires that I am super happy with. They also have a leasing option where you can pay them off! All Of their customers get a customer care package that is worth the little extra bit you'll pay. Do yourself a favor and stop by and see these guys they will take care of you!! :) read more

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Went in without an appointment and they took care of my tire right away. Friendly customer service and they were attentive with every client that was there. Got my tire fixed without a problem and not much of a wait. Best tire shop in town! read more

Worst place ever , sold me wheels a tire an wheel doing fit my truck properly had it all n there 2 times 3 time they said we order center rings that was the problem an was told by tech part would be in the next day next after noon was told it will take up to 12 days I had to go out of time for my job could only drive my truck 45 mph for 4 hour drive call management an they said they will not fix the issue since I took truck out of town an they never order the parts , i talk to other shop in Killeen they all said ent does they to a lot of people , so i did miss a payment since they want stand by there word in turn they run a card they was told not to save an was only for a one time payment well they will be hearing from lawyers. If you want a good shop that stands by there word go to TEXAS TIRES MY BE A LIL HIGHER BUT THEY INSTALL WHEELS and take all measurements the make sure the job right the first time ... I DONT NOT RECOMMEND RNR TIRE KILLEEN TEXAS read more

Customer service was great as soon as they answered the phone. I spoke with Kyle and asked for nitrogen air. He told me to come up here now and they'll take care of it. When I got there, everyone was very friendly and helpful. Anytime I need air or tire services, I will be bringing my business here. read more

I came here September of 2023 and got 2 new tires. I didn't pay full price up front - instead, I put a down payment of half the price of the tires and decided to pay the other half through a payment plan. This is where I should've really payed attention to what was happening. The original contract was that I pay the remainder half of the balance left by January 31 with a monthly payment of $147.30 - if not paid by January 31, the price of the 2 tires ($428.67) goes up to nearly $800!!! Because I didn't want that to happen, I authorized an automatic payment to be deducted from my debit card to pay the required monthly balance. The guy at the shop informed me that if I pay the minimum monthly balance of $147.39, I should be able to get the tires for the cash price of the tires ($428.67). Since I had enrolled in an automatic payment plan to automatically deduct my monthly payment from my account, I would have thought that they would automatically deduct the full funds of $147.39 EVERY MONTH (I MEAN THAT MAKES LOGICAL SENSE RIGHT?). Well, apparently not. The shop decided to automatically deduct around $120 each month, instead of the full 147.39, which resulted in me now owing $800 instead of the $428.67 for the tires. SHADY. Tell me why you wouldn't deduct my full funds every month and skimp around $15 - SO THAT ILL HAVE TO PAY $800 INSTEAD OF $400?!!??? Now, I'll take some responsibility since I didn't think to check how much funds were being deducted from my debit card each month, but the last thing I expected was for this company to do something so shady. If you're trying to pay for your tires through a payment plan, don't use this tire company. Bunch of thieves - I honestly feel robbed. read more

My husband tire was cut on fort hood base and RNR fixed it very fast for us thanks guys

I've had previous bad experience at another tire shop right on fort hood st. They made my experience so much better. I love my new rims my car looks so much better with them now. They were funny and welcoming. Great customer service. Definitely recommend and would go there again for future tire work. Thanks a lot! read more

******BEWARE****** I originally thought this was a pretty decent place to buy tires. Well guess what it's definitely NOT. The only reason I came here was because my tires were on there last leg, and I had heard an ad on the radio. I mean my tires were balled. It was right before Christmas, and.....I could make payments. Plus they were supposedly a decent brand tires..... i don't know very much about tires! Anyways, I signed up for the payment plan and was offered to pay $50 every two weeks but after speaking with the manager I opted to pay $86 dollars instead every two weeks so that I could get them paid off in 120 days vs the 6 month period....... well then Covid-19 happened.... I think I was late maybe twice! But the really messed up part is they randomly kept and keep charging my account different amounts every freakin' two weeks! Instead of the same amount..... Sometimes it's $46, then $86, then, $88...... I mean WTF!??? What do they do just make up a number??? After this had gone on since December and paying over 900+ dollars for $400 tires I decided to call up there on June 6th. Well, needless to say that didn't go well.... I spoke with a young man named Travis..... he was a total jerk... he immediately argued with me, threatened me, and didn't even listen to what was going on. At one point I asked to speak with the manager and I got hung up on. I attempted to call back 4 different times and all 4 times the "manager" was either on a phone call or in a meeting which felt like total avoidance! My husband eventually was able to speak with the manager in which he utterly lied and said we had only paid $400 towards the tires when I have bank statements proving that I've paid well above and beyond that amount.... Well after this we waited a few days and I called back again to speak with the manager guess what!? He was not available!!!! After they asked who it was....What crooks! This place is a total joke! Bottom line I paid the $419 tires off by the deadline they gave me according to the contract! But they still continue to charge me every two weeks. I honestly think this is bullS$iT they keep charging people. Maybe some people never notice. I would advice you to look else where if you're looking to buy tires. Heck, I had better affordable service at Discount Tires...... I will never be coming here again! Worst customer service I've ever experienced!!! I work in customer service and my husband works in sales! They definitely could use some training classes and perhaps a math class too! read more

Husband went here for tire repair and highly recommend this place! Super friendly and helpful staff!! S/o to Kyle, cool dude!!

I will never do business with RNR tire ever again in my life. Worst tire shop experience II have to date.

I came in as I was headed to ANOTHER tire place, for a tire pressure light coming on while I was driving! I'm glad I stopped. Artie greeted me and took my information quickly and professionally. Within no time, my car was headed to the back and my tire was REPAIRABLE!!! I'm so glad I stopped here and I will recommend this place! read more