In July of 2025 I went into the store to purchase tires and have them installed. The tires were installed but I could not see how this was done. I assumed that the wheels were manually put on and then the drill was used to be sure they were tight. I later understood that the wheels were drilled on. This caused the entire wheel to brake off my care and roll down the road behind me. I had to call for a tow and when I arrived at Firestone I learned that the wheels were drilled on. RNR has refused to fix me car even after I spoke to "Tyler" who told me that this problem will be fixed. I have now been without a care for 3 weeks. I will never purchase anything from RNR again. I could have lost my life and no one cares I want my car fixed and I want to be paid for all this time I have been without a car. Derian A. House read more

Very rude and not helpful. don't have anything type of tire to fit a truck, but suppose to be a good tire company.. Never agin will go there. looking around at things there "new rims" were scuffed up and bent.. read more

I went to this establishment in June 2023 the first problem was I talked to the manager and set up a payment plan for bi-weekly after I put down a $500 deposit using my credit card so as the months pass on my credit usage was high come to find out an female employee there change my payment to weekly after talking back to the manager we got it straightened out my deposit was gone they didn't charge me for some payments they used what I was gonna use for my final payment. Then work got slow I turned them in they fired the manager I asked I still want them she said she will put them up til management comes in about 3 to 4 weeks the next week after I turn them in I was gonna get them back the district manager was there this man told her to tell me I can put $50 down and get back on my bi-weekly payment BUT I had to start my contract all over again I said if I was to do that I might as well get brand new set of rims and tires out the box I only owed $1,800 off $3,400 tag whose gonna pay $3,400 for used rims that I already had a year.. NO THANK YOU!!! read more

A total rip off!!!!! They will have you convinced to pay off your tires or wheels within six months but never set your payments where they can be paid off in six months. After six months, they are adding $1,000 to your payments just for interest. Total rip off....sane your money and time!!!!!! read more

I wish I could give negative stars. I went in for an alignment and they made it worse. I told them the truck was pulling to the left a lot and they said they couldn't fix it because they didn't have the tools. Then I was told I could take it somewhere else and they would reimburse me the cost of the alignment but said the store I got my tires from would have to reimburse me. The manager Teresa was very unprofessional and rude. Just a horrible experience completely, not only did they make the alignment worse they couldn't make it right by me, they wanted me to just be okay with a messed up truck or paying for an alignment which is supposed to be included. I asked to speak to the owner and Teresa told me no that they don't have to do anything to help me and threatened to call the police on me read more