Store was busy when I went Sunday morning around 10am. I needed a battery check + battery change…read morefor my vehicle. There were only 2 employees, but they were doing their best with the situation. Lots of customers in and out. I had to wait about 15 mins while technician was finishing another battery change. Once my battery was purchased, it was a super quick install. Very professional.

Went to autozone for a battery test. I ended up having to buy a new battery. After the quick…read moreinstallation, I went to crank my car and it unfortunately would not start. After having a few people look at it, Brett and a colleague spent ample time inspecting further and found the problem. Brett kindly spent the extra time and went the extra mile to fix the issue myself. Purely out of a kind heart!! I am blown away by the incredible service I received at AutoZone.

When I stopped here, I was just coming in for some windshield washer fluid. Upon entering the…read morestore I was immediately greeted by a guy behind the counter. I was helped right away and found what I needed. Super friendly staff here from what I saw and helpful customer service! I was in and out in no time and got what I needed. I will definitely be coming back here for any of my car service needs.

Of all the O'reillys in the area this is the one you want to go to. They turn rotors here and they…read moreseem to have the most knowledgeable people as compared to their other stores. If I need a part that I know is hard to find they always seem to have it. The store has an Ok lay out but they are lacking in the variety of car care items such as waxes and cleaners. The big thing that keeps me from going here consistently is that you can only get in and out in one direction. Traffic makes it impossible to take a left into our out of.

Great Customer Service. Went in for a new battery, the new location manager (Tyree) installed the…read morebattery and tested the alternator to ensure all was well. Best customer service I have had in a long time. Thank you.

Has a lot of the auto parts you are looking for for your vehicles. I needed mainly light bulbs and…read morewipers and they had it all and then some that I haven't thought about buying before for vehicles. They also offered to put the wipers on for free. There's a sign on the window that says that. Unfortunately I couldn't use those services as I was in a rush. I'm looking forward to coming back here if necessary!

Best Advance Auto Parts I've ever been to. John is an absolute gem and the staff as a whole is…read moreextremely helpful. Anytime I need anything for my vehicle and know I'll have additional questions this place is my go to. Their recommendations for mechanic work and other checkups have been great as well. They get the job done and well.

24 March 2025 My granddaughter a student at AU was at the…read moredowntown Cyber Center parking garage and had car problems. It wouldn't start. Called me, her granddad, and of course I went down there to help. I brought some tools and a voltage meter with me. First thing, Checked battery output voltage with a voltage meter and reading was around 11.6 volts. Not a terrible reading but the engine wouldn't start. Not even crank. Made sure battery terminals were on tight, Did tighten one, but engine still not starting. Had jumper cables. Jumped started car! Nice. Checked battery voltage again, reading 13.6 volts. Checked for date on battery, hmmm- 2018. Six or seven years old depending on the month. Time for a new battery. With car running, granddaughter and I drove to Advanced Auto on 4018 Washington Road and Flowing Wells, just across the street from Gerald Jones Auto Group mall. It was our lucky day! On duty was the most friendly and knowledgeable sales associate you could ever meet, Allie,. Allie just knew exactly what to do- check battery terminals, check, look over battery for any bulging areas, yes one side is slightly different, get battery testing machine- hmmm- battery showing not good- Replace. Now most people would say "well it started with a jump, so maybe the battery just needs a good night's change to bring it back to life. Well, maybe that would work, but battery is over Six years old, car driven for school and work by a young woman, and let's face it- do you really want your granddaughter to get stuck somewhere at night? So we bought a new battery. Now sales associate Allie, really knew her stuff. Got the correct battery and did need some help from sales associate Ken, and not only installed the new battery, but also replaced the nut and bolt on the battery terminal that was stripped and could not properly tighten the battery terminal. Allie did her work in a most professional manner with a friendly smile! Advanced Auto is lucky to have Sales associates like Allie and Ken. I recommend that if you need a battery replacement or any other service required parts, and looking for great customer service then I heartily recommend going over to Advance Auto Parts on 4018 Washington Road in Martinez.

Damien was extremely helpful in ensuring I purchased the correct oil for my vehicle! His attention…read moreto detail was extraordinary! A very professional representative who probably should be leading a team!

Thank you Steven for replacing my car battery while burning your fingers. you were very kind!…read moreGive Steven a raise! ME P

Who doesn't like a man that installs your car battery for free? The gentleman that helped me was…read moreextremely kind & wasn't trying to rip me off, which I appreciated.

Went in looking for a garage door battery- home depot recommended i check here and to my amazement…read more......success they had it!

This review is overdue but I must thank Josh for his incredible customer service skills. I had an…read moreissue with my vehicle and he went the extra mile to help me find the right parts to fix the problem. All auto parts stores are not created equal because they don't have Josh as an employee! Thank you once again for restoring my faith in wonderful customer service. This O'Reilly Auto store is forever my go to as long as Josh is there. Give him a raise!!

After asking sales clerk to verify twice was still sold wrong oil filter which was not realized…read moreuntil oil was drained and old filter damaged Did not have another vehicle to go exchange so I called and spoke to 'manager' who told me not his problem, mistakes happen. I explained my situation and asked for an exception to pls bring it to me...I was refused. I live in the county, not town. Hiring a service to take me there and back at my cost being my only option. Again, I was told "well 'man, I'm not responsible and mistakes happen" Even after years of business and a lot of money spent at this location I will not be back. If the manager is not responsible for his employees, who is? Disappointed, previous customer.

This is a fantastic store with an amazing staff. They are helpful, courteous, and helped me decide…read morewhat sensor I needed, and they had it in stock! They are so much better and helpful than their competitors down the street.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Needed to do some car repair and this store is closest to where I live. This store has the same…read morefamiliar setup as all other auto part stores you will go to. The person at the counter was very friendly and helpful. They did have some of what I needed but not all. That's OK because I know the part was a shot in the dark being a specialty part. The things I don't like is the parking lot is narrow and they don't carry items in a way that allows you to buy it in the quantity you need. Like fuel hose. They only offer packs of 18" long pieces and because they are pre packaged it makes them pricey. Why not carry the rolls and sell it by the foot like it use to be done. Will you find your basic needs here? Yes but beyond that you may want to try a different store.

I came here to get my battery checked since it died on me last nite. The guy that helped me was…read morevery cool and helpful. His name was Pat. He helped and informed me about the battery and about my coolant being low. The battery check was free too!! I had a good experience coming here.