Update: John, the owner, took complete responsibility and seems like a compassionate and thoughtful man! Please be sure to keep this company in mind for any auto-restoration needs!
Business knowingly employs homophobes. I tried to ask them about it on Facebook and their response was to block me. Do not patron unless you're okay with slurs and hate read more
The current management has owned the operation for about three
years. Therefore older very positive reviews over the past decades are under the old ownership. I sent my my old's cutlass in for a handful of very basic repairs. They told me they can easily handle all the items if i had some available time to leave it. . No problem. Glad to accommodate. The two major issue involved the repair or replacement of a 4 barrel carburetor and diagnosing and repairing a faulty electric seat. Other items were listed but these were the priorities. They claim to have the expertise which we are paying for on a open account with a high shop rate. Should they misdiagnose or make a poor judgment call as the to the best repair approach; you have contracted with them to pay the billable hours they incurred. Open checkbook In my case was poor judgment and cost me a significant amount of excessive labor dollars. Close to a $800.00. The end result is I have an electric seat manually rearranged installed in the care with no pertinent information that would allow me to research a solution.
I thought I was contracting them to perform several repairs at a with quality results and fair price. Not the case. Billable hours appears to be the main thrust of their business. read more
Contacted them to have my 1986 Fiero AC recharged because it requires the older R12 equipment to do so and their website states that they do "AC recharging". I figured that a " auto restoration" shop would be able to do it since their business is to deal with older vehicles. At first they weren't sure if they wanted to do it but then decided they would. I was told they would have to order it and would contact me when it came. This was on 10/18. As of 11/5 I had not heard back from them so I called and left a message. I got a call back 2 days later and was told that they had not ordered the R12 yet because it had been very hectic. I was also informed the R12 needed was very expensive and that it might be cheaper just to retro fit the car to a more modern system and they would call me back with quotes so I could decide what to do. Well...today they left me a message saying to take it to another dealer that they recommended because while they do have the equipment to work with the R12 they would have to "un bury it". So they strung me along for 21 days only to tell me to go to another shop. I guess the fact that their website states " No job to small" is a bit of a lie. Clearly mine wasn't worth their time. read more