I am not a house and garden man at all. Just my kind of contractor…read more Came in. Did the estimate. Got out. Came in again. Did the work as promised. Got out. No bologna. Professional. Fair price. (Billing kind of weird, but perfectly accurate and efficient.) Loved them and would use them again.

Mr. Fix It did a great job recently at my house with some painting work we needed to have done, and…read moresome back yard fence repairs following the storm. They were easy to work with and showed up on time. And they even helped install a new light fixture, which I hadn't planned on being a part of the things I wanted done, but it worked out and they got it done! With all of that going so well, we decided to hire them to assemble a fairly large garage storage system. I was beyond impressed! He put it together in such a short period of time and cleaned up everything right after. It was absolutely awesome and amazing - he did a super great job. We will continue to work with Mr. Fix It in the future.

I hired Pokorn to do demo and framing on an interior condo renovation project. It is fortunate that…read moreI kept the initial contracts small. Thankfully, I wasn't stuck with them for the whole project. I have experience in renovation and historical restoration, and am detail oriented, and had high hopes for a successful professional relationship. On the plus side, they were always responsive to my communications, and seemed to understand what needed to be done. On the minus side, I don't know where to begin. All of the work, except management, on our project was handled by sub-contactors, not direct employees of Pokorn. Adding that additional layer of management inflated the cost of the job significantly. Too many generals, not enough soldiers. Their subs are of varying quality. For example, one subcontractor framed for a new closet in a way that partially obstructed an adjacent door because of a measurement mistake on the architect's plans. The sub didn't think "Oh look. Something's not right. I should ask how to proceed". They just went ahead and built it, even though the drawn plans showed no obstruction, necessitating tearing out the mistake and rebuilding. They also put the subfloors down in the bathrooms before the plumbing drain work was done. The plans clearly showed the fixtures being relocated within the rooms. Something else to tear out. When they removed the subfloor I saw that the bathroom vent duct for the bathroom below had very obviously been crushed (stepped on at the joist), which is why the bathroom vent below had no air flow. If the subfloor hadn't needed to be torn out, this air flow problem could have been difficult to diagnose and expensive to fix later on. Somehow all the generals didn't notice the substandard work. All these blunders would be comical if they weren't so frustrating. Pokorn did correct their mistakes after I pointed them out and asked them to, which is the only reason they got 2 stars. I should not have to do this work: it's their responsibility. Read their contract carefully before signing. It is written in a way that keeps too much power in their hands. They are strict about expecting payment within 72 hours of their submitting an invoice, even if they've screwed up and not yet corrected the work being invoiced. If you're late in paying, they can immediately stop work and require an extra $500 to start up again. You can make the payment "under protest", but then have to trust that they will fix the issue. To their credit, they always did, but I was upset that I had to trust a company that was messing up left and right. Why should this even have to happen in the first place? As is pretty standard, they ask for periodic payments as work progresses. They are the sole determiners of when a phase is substantially completed, which is not unusual, but ask for payment at a point when other contactors I've worked with (and I) would have considered the phase only partially completed. These examples do not exhaust the deficiencies or problems experienced during the short time I employed Pokorn. Let the buyer beware.

Let me start by saying that this company is fantastic and should be hired for your next project or…read morerepair. I have had the opportunity to work with them twice, once to do a small dryer vent repair/installation and once to replace all my major appliances, upgrade my home's electrical breaker boxes and repair/install new outlets. Both times, their professionalism, frequent communications, and monetary value for services provided were second to none! During projects things sometime do not go according to plan, but this company takes immediate action to correct any problem and to make sure things are set right. I will give you an example, during my appliance replacement, the microwave that was ordered from a vendor in NJ (I believe) was delivered to these folks and had sustained obvious damage during the shipment...not caused by them, but man, before lunch, they had procured the exact same make/model from a local provider which made sure that they did not fall behind schedule; their problem solving was done seamlessly, and took away all my worry about this major project. Really cannot say enough good things about this team....they are my go-to contractor when I need their expertise...do yourself a favor and make them your go-to contractor as well!!

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

Gave a very reasonable quote to replace a few missing shingles on my roof. Employee did his job…read morewell and quickly. I will definitely use them again for anything else I may need skilled workers for that's above my pay grade. THANK YOU, CLAYTON!

Fascia lookout on second story was blown out of groove by strong winds. Jason showed up the next…read moreday and was able to resecure the loose fascia in a matter of minutes. I highly recommend them for any and all of your residential and commercial construction needs!

Jacob came out and had my A/C up and running within 30 minutes. Turns out the capacitor on my…read more7-year-old unit had gone out -- who knew!? He explained everything clearly and didn't try to upsell me on anything I didn't need. I also signed up for their $189 Preventive Maintenance plan -- living in the South, the A/C runs constantly, so it gives me peace of mind knowing it'll be taken care of. Great service, fair pricing, and no stress. Highly recommend!

Highly recommend using this company! We woke up with no heat one morning, after calling this…read morecompany they had a technician at our house by noon that same day to fix the issue. Our technician Sam was really great! He was very knowledgeable and he quickly fixed our HVAC issue, and he even gave us a discount on our total charge. Really great service all around! Thank you so much for your assistance Sam!!

Natal's just finished repairing a toilet for us. David was the service person sent to do the work…read more He was on time, extremely thorough, and willing to walk us through the problem, the required repair, and the cost. He finished quickly, meticulously cleaned the area, and answered all of our questions. The price was very reasonable and the service outstanding. Hire Natal's and never look back. 5 stars.

Have had Natal's do work on my house a number of times. Great prices for their work -- they are…read morevery thorough and professional. Yesterday I had Chas and Trey come and replace the duct work in my house and they were terrific. Did the job on time and finished early, cleaned up the job site so you couldn't even tell they had been here. Highly recommend!