My A/C went out and I called Albee. He returned my call while he was servicing another customer…read more He helped troubleshoot the problem over the phone and gave me a few tips until he can get to my home the next day. He came on time, assessed the problem and had to installed a new A/C Unit in a very short time. I have been using Albees A/C for over 15 yrs. and his service, knowledge, great customer service skills are Great. I would definitely recommend his company Iris & Norman Brisco

Albee's installed our new A/C unit. Great job & service. I would recommend them to anyone.read more

When my air went out this company went above and beyond working late into the night to get my new…read moreunit quickly installed and operating. The technicians were professional and very accommodating in working to get things done as quickly as possible.

Refreshing experience. Orlando was knowledgeable, personable and helpful in troubleshooting our…read moreheating and cooling systems.We definitely found someone for all future visits. Thank you Orlando!

Absolutely the best!!! I have rental units and Lipa is the only person I'll work with for those and…read moremy personal home. Answers the phone every time, will squeeze you in for emergencies and is very reasonably priced. Very service oriented and if he can't fix it, it can't be fixed.

We had our AC and heating replaced . This company did such an awesome job very professional very…read morehard working I would recommend them to anyone . The bruzeau company was wonderful . Got the job done in no time . I would recommend them to anyone

They came highly recommended by our neighborhood group. We called & they said they were very busy…read moreand couldn't get out for 5 days. Day 5 is here & they didn't call like they were supposed to. No one is answering when we try to reach them. Very disappointed since we've waited 5 days with a busted AC & it's going to be 88 today. Update: They finally got back to us & sent a technician in the late afternoon. He diagnosed the problem, made repairs, and stayed 30+ minutes to see if it would indeed cool down. The temperature dropped 3 degrees in that time. I will update if the repairs weren't enough but so far so good.

Xavier did a great job installing our new Bosch AC. I was thankful they were able to finish the…read morework on a Saturday due to weather conditions the day before. I highly recommend them. Their prices beat 4 other recommended AC guys with better a quality product. Thanks again Gerard & Xavier!!!

Our AC stopped cooling on a Friday night a couple weeks ago. Called Premier on Saturday morning and…read moreto my surprise they were able to send someone out that day! The tech was courteous and seemed knowledgeable.... so far so good! He spent a good 1.5-2 hours on the outside compressor unit "diagnosing" the problem. At one point he even left to get another diagnosis device that he needed. He returned a short time later with the device to finally tell me that my compressor was shot and needed to be replaced. He ball-parked the repair cost at "around $2000-2300". My house and my HVAC system are both only 2 1/2 years old! I asked him several times if he was certain this was the problem and if there was anything else it could possibly be. He said it was definitely a bad compressor, charged me $85 for the visit, and said they would contact me with a written estimate for the repair the following Monday afternoon. Later that same Saturday, as I was purchasing a portable AC to get me through the heat, I met a handy man at the hardware store who said he does some AC work as well. He came to the house the next day (on Sunday!) For $50 and in about 20 minutes he had my compressor running and the AC blowing cold... (I gave him an extra $50 tip... I would have given him much more if I had it on me at the time!) I haven't heard from anyone at Premier since that Saturday. It's hard for me to believe all the glowing reviews after the experience I've had. Premiere Air Conditioning & Heating are scammers and will cheat you given the opportunity! BEWARE!

I had a "repair" guy from one of the big name companies in town come out and look at my split unit…read more He said they didn't carry R-22 and even if they did it would cost me at least $1,000 in R-22 alone to charge the system. He also said the capacitor had "failed" (not true) and that I should be happy I got as many years as I did out of the unit (it's a post-Katrina unit). He said the best thing to do would be to have a "comfort specialist" come quote me a new unit. Then I called Lenny on a recommendation.... Lenny and his son came out and had it running great in no time. He was straight up with me, gave me a few different options for going forward, and never once tried to sell me a new unit. And the whole trip (with 3+ lbs of R-22) cost me 1/2 of what the other guy quoted me. He said they'd probably have to come re-charge it next summer, but that it still had some life in it. Here's what I think: we call the big name companies because we are reflexively more comfortable with what's familiar. They have to be good to be this successful, right? We're afraid that a smaller shop like Lou Babin is going to take advantage of us. But for me it was the opposite. These guys are honest and reliable. And they take pride in all of what they do, including actual repairs.

Being a Lou Babin AC customer is like having a brother-in-law in the business. Lenny Babin has…read morekept my HVAC units going for years. When I call him, he breaks his neck to get to me as soon as possible. His prices are beyond reasonable; the quality of his work is impeccable. I have recommended Lou Babin AC to friends, and I will hear "Thank you for telling me about Lenny" countless times thereafter. Seriously, Lou Babin AC, Lenny Babin, his son Tyler, Lenny's wife, who functions as dispatcher/office manager are the best. They treat you like family.

Not sure if this is a legit company or not but I called this company to come check out our A/C bc…read moreit went out. Gave me an estimated time. Never showed up, so I called. No answer. Hours later I got a phone saying the rain was an issue which is fine but I wish he would have called and said that. So we schedule an appointment for the next morning. No show. Called him and ask if he was on the way, he said he thought he told me another time but can come right away. Not sure how long they've been in business but the communication and reliability are horrible with this company. End up canceling the whole thing.

Our AC went out on a Sunday night, and Brian was onsite by 10 am Monday morning, working until the…read moreproblem was resolved. We had multiple issues, including electrical wiring and blown fuses, leaks in the coil and low freon. Brian patiently and clearly laid out our options, including costs and benefits, pros and cons, allowing us to make our own decision based on our budget and his expert advice. Once a course of action was chosen, Brian had us up and running in a few hours. I would highly recommend AC Heroes!

This company is terrible the tech came out hosed outside unit flushed not much out in 10 minutes…read morewhen I said u not checking the attic he said no unless it makes you feel better I payed almost 300 dollars for 2 checks winter/summer they did one and the owner stated they had been out to 3 times before lying spend your money on a reputable AC company

comfort zone is like family taking care of you. my very picky when it comes to AC companies, but…read morethis company was suggested to me by a board member and Director from the Alabama AC & Heating Association. I had a very complicated issue and they were highly skilled and knowledgeable. very fair and to the point.