I told Lou that I would compose a song in his honor, but the muses are not upon me this weekend and I wanted to get a positive review loaded in a timely way. We tried Lou for the first time when our dishwasher was not draining properly and door was malfunctioning. Lou diagnosed the problems quickly and communicated the issues very clearly--including evidence that some rodent had chewed through a tension cable holding the door in place. After pulling the dishwasher out, Lou found a massive nest made of the insulation from the dishwasher and observed that the occupant was in the nest! He asked for a bucket, trapped the entire nest, and took it outside. It turned out to be a very large rat that had also destroyed our oven. Lou was extremely helpful in suggesting how best to clean up the mess behind the dishwasher (which I did) before he moved it back in place. He also identified where the guys who installed the dishwasher had not set up the hoses properly, causing the draining issue. When the bill came for what was a very long time at our house (including a surprise animal eviction!), I was amazed at how reasonable it was. I'm so glad that we tried Lou and will definitely call him first thing the next time we have some major appliance issue. We cannot recommend him highly enough! read more

Call Lou at Rizik FIRST! My refrigerator was leaking from underneath. TWICE I had the manufacturer's contracted tech come to fix it, 8 days apart, because they didn't fix it the first time. After the 2nd visit, they ordered a part ... and scheduled to come back another 8 days later. But then the leak got worse than it ever had been, just an hour after that manufacturer tech left! I called Rizik after-hours and not only did Lou call me shortly thereafter, he came right over and took care of the problem. He explained everything that was going on, what he was doing about it, and even double checked a few more things. My floor is dry. I am SO grateful!!! I will always remember to CALL RIZIK FIRST!! read more

I called RIZIK SOLUTIONS LLC because I had a leak under my kitchen sink, that I believed to be the garbage disposal. I took some pictures of the garage disposal and they quoted me a price. They even picked the part up from the store because I did not know what to get. When he arrived for the repair, he was wearing a mask, gloves and foot coverings. I really appreciated the professionalism and being conscious of safety. The repair took about 40 minutes. Taking out the disposal, cleaning it, installing the new piece and clearing loose debris that was inside the disposal. The cost was exactly what I was quoted. I am very satisfied with the great work! I highly recommend! read more

Remarkable! I called about our dryer failing at 1pm on a Saturday. Lou was able to get to us, on a weekend, within about 2 hours. He diagnosed the problem, realized he needed a part, and got it for us the following Monday. Then, despite the fact that his day was already fully booked, he was able to get to us, replace the part, and adjust some ducting for good measure, all for the original quoted pride. All the while, he was polite, kept in excellent communication with text messages, followed Covid precautions, used shoe protectors--the works. Absolutely top notch service! If we need further appliance repair, I know where to go! read more

Lou was fantastic. I could not have been more pleased with his workmanship, reasonable pricing, showing up promptly at the scheduled time, thoroughness and neatness. I called him to report our microwave stopped heating. He advised replacement instead of repair, unless it was a combo unit. Unfortunately, ours was a combo, so we had little choice. In order to repair this, he had to pull out the entire unit - microwave and oven - and carefully disassembled everything. There were parts and screws everywhere, but he fixed it and reassembled everything with nothing left over. And now our microwave is better than new. read more

Great service and highly recommended for any appliance repair! Lou was quick to respond, diagnosed the problem with my old washer quickly and recommended the repair. Once the parts came in (it's old -- didn't expect him to have parts in stock on his van), he came back and repaired the washer so that it runs like new. As others have said, he's courteous, knowledgeable and professional! It's a great value -- the repair cost was less than expected and certainly a lot less than a new washer! As a bonus, he recommended things I can do to prevent the same type of issue in the future. read more

Absolutely the best service I have ever even dreamed of! Very professional and took all the time to resolve the issue with no hurrying. Even when you would think the usual service tech would throw their hands up and say they can't repair it, he stayed with it. When asked won't you be late for the other customers , his reply was that "This was more important" wow! Also, we were speaking over the phone to trouble shoot problem ahead of time, and always very helpful and not rushed. Other services can sure take a lesson from Rizik Solutions! Thank you again!! A++++++ read more

Our washer stopped working. I thought it had been due to an electrical problem we got fixed so requested Lou to come check the washer and see if it could be fixed. Really appreciate his time and honesty. He discovered it was too far gone in other ways (nothing to do with the electrical) and that it would likely cost just as much to fix as buying a new one. Truly appreciate that he was honest and helped us find the best solution (a new washer) He was kind, punctual, honest and I would absolutely call again if we need repair service in the future. read more

I requested a quote and Lou got back with me within 10minutes. We made an appointment within 15minutes of him contacting me for today at 5pm and he was on time, had all the tools needed and was very professional. My dryer was retaining water and wouldn't dry my laundry, after he cleaned the vent and also the dryer free of lint it started working again. He was very quick with accessing the problem an fixing it!! His price was reasonable!! Definitely gonna call him again if I need additional service on other appliances. read more

I often fix my own appliances, but I couldn't figure out which of several possible components of my dryer had gone out and stopped it from heating. Lou made a quick appointment, showed up exactly on time wearing a mask, and helped me pinpoint the problem in minutes. I was able to order the right part and complete the repair myself, but if needed he would have done everything for me. A very fair price for Lou's friendly expertise. I strongly recommend Lou and would hire him again. read more

Lou has provided excellent service for us on two occasions. First, he worked diligently to repair a leaky dishwasher. Then, when we purchased another dishwasher and the big box store installers failed to install it for over two weeks, he came out the same day we inquired and installed it beautifully. He is polite, communicative, reliable, clean and meticulous, and his pricing is very fair. Lou will be our go-to appliance repairman from now on! We highly recommend him. read more

My LG washing machine quit draining. I contacted Lou, described what the machine was doing - and what it sounded like. He had a good idea of what the problem was from the description and was able to give me a quote that was spot-on. When he arrived, he quickly got to work to replace the drain pump assembly. He was pleasant and professional -- and the washer works again! The price was so much less than buying a new washer. I would absolutely hire him again. read more

Don't ask me why but lived in our house 8 years with 4 stove burners that wouldn't light. Lou stayed nearly 3 hours trying to fix. Turns out the whole stove was not wired correctly by the original owner - I watched and verified this (as I and extremely handy myself). As it was late in the day, and as this was more complicated than anyone could tell - Lou came back a second time for a very reasonable fee to complete the job. Competent - AND ethical! read more

I couldn't be happier with the service I received from Lou Rizik. His professional manner put me at ease instantly. He thoroughly tested my washing machine and then fixed the issue, explaining to me what the problem was. His rate was very competitive. I am looking forward to calling Lou again when I need help with an appliance. I have already recommended him to a neighbor! read more

I have used Lou twice for repairs and he always goes above and beyond my expectations. He is good at his job and offers solutions that are not only reasonable but affordable. Lou definitely makes you think twice before throwing in the towel on your appliances. I would recommend Lou to all my family and friends - def 5 Star service in more ways than one. read more

Lou was responsive, professional and thorough. He responded to my call within an hour and was at my home early the same afternoon. Within an hour, he diagnosed the issue, explained what had happened, replaced the part (which he had on hand), and carefully cleaned up after. As a safety precaution, he wore a mask, gloves and booties. Highly recommend. read more

I had a dryer problem on a weekend (an inconvenient time). Mr Rizik was willing to come on short notice, on a Saturday afternoon, and he was prompt, professional and courteous. He thoroughly examined the dryer, including vacuuming all accumulated lint. He diagnosed and repaired the problem and I am very pleased with the result. read more

Lou is wonderful! I called about my LG dryer and he was available to come out the same day. Our dryer issue was not an obvious fix and Lou took the time to investigate thoroughly and now our dryer is working again! He was very professional and courteous. I would definitely recommend Rizik Solutions for appliance repairs. read more

Lou Rizik responded to my phone message regarding a malfunctioning washing machine, texted the time that he could arrive THAT day, and completed the repairs in about 90 minutes. I so appreciate the professional, reasonable $, efficient, and responsive service he provides, and would definitely use this business again. read more