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    Rize Credit Union

    3.3 (16 reviews)
    Closed 10:00 am - 5:00 pm

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    13 days ago

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    Veronica G.

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    1 month ago

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    Veronica G.

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    24 days ago

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    Veronica G.

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    6 months ago

    Always good service..uesed to be SCE credit union. Same great customer care . Ive been coming to this branch foe over 25 years.

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    3 months ago

    Management..used to be good but not anymore. Zero loan service and zero escalation response. Moving on

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    Veronica G.

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    8 months ago

    Liz Arroyo was amazing... she was a great help and I look forward to working with RIZE ... also she was very nice and professional

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    Rize C.

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    9 months ago

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    Rize C.

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    7 months ago

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    Rize C.

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    2 years ago

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    Rize C.

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    1 year ago

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    Rize C.

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    1 year ago

    Susan in the loan department is awesome. I have worked with her several times and she makes sure she gets you the best deal possible.

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    Rize C.

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    7 months ago

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    Rize C.

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    9 months ago

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    Rize C.

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    2 years ago

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    Rize C.

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    1 year ago

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    Rize C.

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    2 years ago

    So thankful for the stellar service we have always received from Jaime Marquez. He is kind, patient and a pleasure to work with.

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    Rize C.

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    I was on my way to pick up my Mom for our Saturday food run at the San Gabriel Valley area. Before…read moredoing so, I needed to go to Wells Fargo Bank (WFB) to exchange lots of rolled up coins for some bills. I found this WFB off of Azusa Ave which is less than a couple miles from the 210 Fwy. I said perfect! I didn't know that this WFB is in a historic building built in 1906. WOW!!! That is about 118 years old. Amazing how historical sites still surround us in today's times. I felt like I was banking in the past, but in modern colors. The old door trimmings were still in tact. The steel gate outside of the vault is still there. The high ceiling beams had beautiful art. I was admiring the look and feel of the bank while standing in line. It was humbling. I actually had a tearful moment. Maybe I was there before at one point in a past life... who knows. Anyway, it was very busy. There were about 20 people in front of me. I stuck through it. Once it was my turn, I walked up to the bank teller and started engaging in the exchange transaction. Bank teller was pleasant and friendly. It took a little while for them to count the rolls since I had a few hundred dollars to exchange. They have these trays to help them expedite the count. Funny, the bank teller thought one of my penny rolls was short so she had to take out one roll and double check which was fine with me. I didn't take it personally. I want to make sure the bank got the right amount of coins for the bills they were going to give me LOL. It should always be a fair and even exchange LOL. After all was said and done, bank got my coins and I got my bills! Thank you WFB!!!

    I went to the bank with my husband on a Saturday morning to deposit a check. When we got to the…read morecounter, I handed the check to the teller, who said they needed to verify my account and asked us to wait. After about 10 minutes, the manager came out with the check and told us they couldn't deposit it. I asked why, but she couldn't provide a clear reason--only saying that they were "unable to verify the check." I asked if it was because the amount was too high, and she replied, "maybe," which was both confusing and unprofessional. Since when does a bank refuse to deposit a check simply because the amount is high? To make things worse, the manager became visibly impatient and asked us to leave, possibly because her shift was ending. The entire experience was frustrating, unprofessional, and left us feeling disrespected. We expected better service and clearer communication from a financial institution. I recommend that you do not deposit money at this branch as you may be rejected for depositing too much money.

    Credit Union of Southern California

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    (58 reviews)

    I am writing in regards to an excellent service that I received on my visit to my local branch of…read moreCUSOCAL in West Covina. I had the pleasure of interacting with Ms.Ruby Cristobal, a teller within the branch. During a series of my visits, on more than one occasion I have dealt with her and I find her to be extremely conscientious, highly skilled and knowledgeable, and above all, attention to detail is beyond reproach. In a nutshell, this young lady is indeed a great asset to the branch and the Credit Union at large. In my view she truly deserves to be acknowledged and recognized for all of her good customer service.

    Ugh I'm so upset on how my daughter was treated on the phone today 12/9/25 around 10:00 am. She…read morecalled to make a payment on her loan. The lady on the phone "Jessica" was rude. My daughter has been on time with her payments. My daughter was paying Nov payment today. Yes it was late but to be belittled by this woman was uncalled for! You don't know what people are going through yet you judge. My daughter was injured at work and finally had surgery 3 weeks ago but I don't expect you to care. Why would you. I have in the past recommend this credit union to my clients. I will be directing them somewhere else. Knowing how rude this lady was to my daughter makes me sick. I am in disbelief, I have been with this credit union for decades and everyone I have had spoken with in their office has been friendly. If anyone one gets Jessica when calling to make a payment, hang up until you get someone else. Unless you are into verbal abuse. To Jessica, remember KARMA You do not treat people with rudeness. If you're having a bad day don't pass that on to people that are paying their payment. We don't deserve your problems. Get help

    Rize Credit Union - banks - Updated May 2026

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