Jack is the business owner. I have been his client for many years. He has always given me the…read moretime and attention that I have needed. As far as the employees, there are so many different personalities. Some of the employees are very nice and some very phony. After all, it is a service business. As far as Cecilia is concerned, I have always noticed her to be very kind, sweet and smiley. Regarding the previous review, I will assume that it was an off day. Everyone has them.

They have a large assortment of everything you would need. Jack is so nice and friendly, very…read moreaccommodating. Joan is wonderful and such a great hair cutter for wigs AND for styling your own hair. Gave my friend's wig a really nice cut. Now that her own hair grew back, Joan cut her hair and she looks so up to date and much younger! The only reason not giving 5 stars is because of Cecilia. Not friendly at all, and never a smile on her face. I felt like anything you asked her was a bother. Maybe she shouldn't be dealing with the public???

Cathy is truly a Godsend! After visiting one other salon and having a terrible experience , I made…read morean appointment at Catherine Robert's. I walked in, we chatted for a few minutes and I showed her a pic of how I normally wear my hair. The first wig she put on and I looked just like myself. it was astonishing!! She cares about her customers, and wants them to feel great when they walk out the door. She also gave me more information, about when my hair would start falling out, than anyone else had. Because of her I was not blindsided when it started. I was expecting it. She helped me fill out the paperwork for my insurance company too so I could get reimbursed ASAP! After wearing the wig for the first time, the hair was a little long around my face. I went back to Cathy and she cut more bangs into the wig and framed my face. it is now perfection. I pull in into a barrette, which is what I did with my own hair and even my husband and son forget I have no hair (for now:)) I will be making another appointment for a shorter wig for when my hair starts growing again so I can transition from long wig to short wig to short hair! Thank you Cathy! you have made this process so much easier for me!

I was very pleased with the wig I purchased at Catherine Roberts Wig Salon. Catherine catered to my…read moreneeds in picking out the best wig for me. She is patient and friendly as well. When I wear my wig, everyone thinks it is my real hair. I will definitely go back, when I need another wig .

A very dreaded shopping trip! Definitely not looking forward to keeping this appointment. I…read morearrived a few minutes late hoping they would tell me that I needed to reschedule my appointment BUT NOOO, they very politely said, have a seat, we will be with you shortly! I eventually, I got up enough courage to get up and look at the wigs they have on display. I saw one gorgeous long brown hair that felt similar to my hair! When the specialist was ready to help me, I started crying as this was a very overwhelming experience for me. The lady was so sweet and patient with me! I tried on several wigs and she was very knowledgeable and a true gem to work with! I found a wig and several other pieces! This is TRULY A ONE STOP SHOP!! Highly recommend!!!!!!!

At my most vulnerable time, they were so helpful, compassionate, optimistic, kind, knowledgeable,…read moreetc. etc. I can't say enough positive things about Lisa and the owner. They didn't just want to make a sale. They wanted the best for me. I am now in remission and am forever grateful to them!!

The owner, Denise, is energetic and has amazing product knowledge. She attends to all her clients…read morewith a professional and personal approach. It is through her charm and compassion that she has developed many long-standing relationships with her customers. In fact over the years, she has established friendships with many of her return clients! Her mother compliments the professional quality and excellence in customer service, as she greets each patron with an inviting smile! This is truly a family run business and both women and their staff provide you with a wonderful experience!

I went after losing my hair to chemo and the Denise was extremely rude and had opinionated. Did not…read morelisten at all to what I was saying and just wanted me to listen to her because she knew better! Awful experience!

Many wig and topper styles. Long, mid length, or short. Lots of swatches to pick the perfect…read morecolor.

I can't say enough good things about this place. They were kind and patient and accomodating at a…read moredifficult time. I worked with Ceil and she was wonderful. The place is tiny but they have more wigs in the back. Ceil helped me find a wig that was similar to my natural hair style and then helped me to choose a custom color. I ordered the wig and when I picked it up she was kind enough to show me how to put it on and care for it, she also made some quick adjustments to the cut as needed. I ended up going back for a second wig and had an equally wonderful experience. as with most wig shops an appointment is highly recommended. it is located in a little alley by the Dublin House and is part of Winks salon.

Riviera is the best place i have ever gone. The staff is super friendly and the stylists are the…read morebest! I love the fact that they have theyre own factory in the back, so if you needed any adjustments on a system Alex is right to make any adjustments. Cathy does the greatest cut ins! Like a work of art! Reasonably priced ! this place makes you feel like family! Jim R.

I have been going there for over 7 years , always fantastic, the services are wonderful the…read morequality of the hair is excellent. Have referred several clients. The staff from the front desk to the hair washers and stylists are great DR.J

They have exactly what i was looking for. Which was surprising because their location is weird. On…read morea main road with a deli and a bar as neighbors. Borderline white neighborhood but well stocked for diversity. The staff was HAPPY and helpful. Spoke perfect english. Knowledgable about their products and just the right amount of "salesman" Will return.

3/2016- My inlaws live in Westbury. On multiple occasions, I have inevitably realized that I…read moreforget some essential hair product rendering me woefully unable to appear in the manner in which i am accustomed. This is where Hi beauty has come to my rescue. On multiple occasions, I have found WHATEVER I was looking for in this little crammed-to-the-gills beauty supply store... Headbands, shampoo, condition, my favorite natural hair product line Kinky Kurly, as well as a myriad of other natural hair lines, tons of weave of all different types, wigs, eyeliner, nail polish, lipstick, inexpensive jewelry, perfume/colognes, lotions, traditional black hair care products for relaxed and braided hair...EVERYTHING! So in addition to just having everything, they are amazingly courteous and warm to their customers. The owners /clerks excitedly welcome you into the store but don't harass you, follow you around or imply you aren't an asset to their business In fact, they make small talk with you and even squirt lotion into my hands after our business transaction is concluded every time I've been in there as if I just got a manicure or something I have been in beauty supply stores all over this country...some things are consistent. They are usually crammed full and run by asians. What is unusual is high end natural hair products, good customer service and being being treated like a valued customer vs a nuisance. SO, to enter and find what is seemingly quite typical but in actuality is a gem, well, I love the place and wish it was down in Bmore instead of Westbury.

I called for an appointment and got Diane on the phone but I had to wait nearly 5 weeks for the…read moreappt. I don't drive and hired a car service for $60 to take me and I arrived on time. but the store was not there. there was nothing on Station Plaza in Glen Head, and the driver drove around the block and all over the area- nothing. he even got out to ask people walking if they know where the store is. I called the store about 20 times from the car. no answer and the voicemail didn't come on. after about 45 minutes I went home but I called the store that night to leave Diane a message that I came but store wasn't there. the voicemail came on that night. the next day she actually called me 3 times to yell at me on the phone like a crazy person. she sounded insane, I swear. believe me there is no store at either 5 or 7 Station Plaza in Glen Head so don't waste your time. this incident really upset me. just do not go there!

Diane is so kind, knowledgeable and professional. She knew exactly what I needed and was so…read morepatient. I highly recommend this shop!

Jacki was nothing but amazing during this difficult shopping experience. She greeted you with a…read moresmile and a positive attitude. At 29 years old you never imagine you'd be losing your hair and needing a wig but she made the process effortless. Right now due to COVID it's by appointment only which is great. You can feel safe while shopping even when immunocompromised. She was knowledgeable in her craft and made sure I got exactly what I wanted in the style and color that I wanted. The wig came in quickly (only 5 days!) and was here just in the nick of time as I had to use it the following weekend. She even cleans and styles the wigs for you in her shop after everyday wear. I would highly recommend Jacki's Wig Works to anyone in need. Thank you so much for your kindness, Jacki.

I was given Jackis name from my oncologists office staff. I went there twice.This shop has a very…read morelimited selection of current styles. And its pricey. She also does not carry human hair wigs. That being said, Jacki is a very nice woman and tries her best to help you find what you're looking for even tho she seemed a little overwhelmed when I was there. I ultimately did not buy from her. I recommend Wig Wam Hair in Westbury. They have a much more current styles and much better prices.