Living at Riverwalk is like being perpetually on vacation. Between the pool, cabanas and private gym, I feel pampered. And no one pampers us more than Zina. I am a clean freak and no one keeps this paradise at its best than her. In fact we have saying, "It's not clean unless it's Zina clean!" read more

CAUTION and BEWARE - of the Evergreen Real Estate Management Company. After two fantastic years of living at the Riverwalk of Cameron Harbor all of those joyful memories were abruptly and egregiously devastated. Unfortunately I have fallen victim to the "same ole song and dance" you hear about this property with regard to a lease ending, dealing with automatic renewals, and auto drafts after lease has been fulfilled and now, you guessed it! Non-refund of my wrongfully drafted account. Please ensure you protect yourself and your hard earned dollars. There are PLENTY of other apartment complexes in Chattanooga that provide much better amenities, units, and management companies. I have lived at BlueBird Row and would highly recommend them and 1400 Chestnut to name if a few if you are in the market today! read more

Google says they dont run credit and base approval on it but thats a lie. They do run credit and base weither they rent to you on it. I fell on hard times so credit got bad but I have ALWAYS paid my rent. They don't care. read more

WORST MANAGEMENT I HAVE EVER EXPERIENCED. the workers act as if they've never worked for an apartment a day in their life. It is so unprofessional and they give incorrect information to clients and claim they never said certain things. for example, during my apartment tour the lady told me and my father if we bought a ceiling fan maintenance would put it in for you for FREE. when the time comes to put the fan in they claim that they never said it was free and they will charge you for the installation. Don't even get me started on the exterminators. After i moved into my NASTY apartment (i was told would be ready by the time i moved in) i saw 3 cockroaches in 24 hours. The apartment looked like it hadn't been touched in weeks but i was told they "cleaned" it the week before. I called to complain and i was dismissed and told that it's definitely not roaches but just bugs that "look exactly like them and act like them" i was also told that it was not an emergency situation and i would have to wait a week for the exterminators to come out so it wouldn't affect their schedule. After seeing two more i reached out to the office ONCE AGAIN and was denied a 2nd time and was told that they would still not come out until friday. i have had so many other issues with their management such as my ac being broke for the month of may and maintenance never showed after asking twice to please fix it. i could write a 5 page essay on all of the ridiculousness ive have to put up with for the past year. read more

AMAZING property. I enjoy being here & the team is very nice and welcoming. Most beautiful place to live in chattanooga hands down!

At first this place was a dream, but management never did anything I asked them to do, from my garbage disposal not working (said fixed but nothing changed it was still broken). To the call box not having my name on it (asked 4 times for that never happened) and move out procedure (didn't get an email back) and you can hear every little thing your neighbor does I could even hear my downstairs neighbor snoring at night. Everyone is nice and sweet but if you live in the north building they do not care about you. read more

I'd rate this place as a zero if I could. 1) Management is unprofessional and inexperienced. They are responsive to emails. I spoke to them personally about an unreasonably noisy neighbor and they assured me they'd take the proper steps to handle the concern. For two weeks further the issues occurred after I had been dealing with the issues for months. I followed the procedure they outlined and nothing changed. This was two months ago. I have emailed them four times asking for what they've done to address the issue in writing. They have not responded to a single one of my emails. Two of the emails where I asked the move out procedure and how to provide keys to them when their leasing office is closed. Not one single acknowledgment. The epitome of unprofessional. 2) the call box to let people in is broken and management does not care to fix it. 3) the neighbors here are horrendous. Period. There is trash everywhere, in the hallways, left on the grounds. Just now taking my dogs out there is a broken hanger, a bottle cap, and rolls of packing tape and plastic strewn all over the hall. People will let their dogs urinate and defecate in the hallways, the stairwells, and in the elevators. The end of the hallway reeks of Urine. Currently there is diarrhea in the hallway and no one has cleaned it up. Management makes no effort to communicate to the residents their responsibilities to clean up after their pets but instead spam with useless newsletters for stale, generic events. One time I told the assistant manager there was urine in the stairwell on a Saturday and she did nothing. It remained there until I told the cleaning lady myself on Monday. This same person still works in management. She thought herself above cleaning it up and didn't even bother to communicate it to our residential cleaning person. The previous manager actually one time cleaned the carpet where a dog had defecated on a Saturday. 4) you better pray you don't get noisy neighbors who live above you because management will do nothing to enforce noise disturbances. Noise that can be heard through white noise machines AND ear plugs. I have had to resort to two methods to try and sleep. You have to sign a lease to respect quiet hours between 10pm-6am. Management does not uphold this in the lease. My boyfriend and I have been woken up every night over the past month from our neighbors. We have gone above and beyond to try and follow protocol and also extra aids since our neighbors are from hell. If your upstairs neighbors are not like these people then you'd have a better experience. If I didn't have these neighbors I'd give this place a true rating of one star instead of zero. 5). The only pro of this place is the cleaning person Zina is a sweetheart and truly doesn't deserve to have to do the clean up she has to do for these neighbors who are inconsiderate, and trashy or to be associated with management like the current ones. read more

A very lovely place to live. Great location, great staff, and great community. They are very accommodating and all of the amenities are nice and well kept. Very dog friendly walking distance to the riverwalk and easy access to everything downtown. Free parking on the premises as well which is very nice. read more

Best apartment I've lived in by far. Obviously awesome location and amenities.

Just for starters, the trash chute on the floor was continuously broken (two months before my lease ended they finally just wrote a note on it telling us to just use the 3rd floors). The elevator constantly had problems in which we all had to walk 4 flights of stairs (draining when you have been at work for 12 hours). The dryer I rented through the apartment was broken for a month and had to be replaced. Once a week the fire alarm would go off, it is incredibly loud and nearly every resident has an animal- it was incredibly difficult trying to get us all out of the building every single week at 3am with dogs going rampage. Personally, I tried to look past all that until my units heater had malfunctioned. From November- January I had no heat. It took them 2 weeks to even come out and look at it to begin with, they told me it was fixed and it was not. I kept waiting and they kept coming back-never was fixed. My electricity bill went from average $50 a month to $180. I eventually took a new job opportunity and left to train in Nashville, as I was away my friend was house sitting. Every day I would get texts and pictures of the house being 78+ degrees and the unit frozen over. I contacted riverwalk multiple times through email, phone and in person contact. Maintenance came out and continued to ignore the main problem- they would turn on my emergency heat and leave the ice to defrost- never actually fixing the unit. My electricity bill at this point was outrageous. Twice, maintenance defrosted the unit and left it unattended to where it had flooded my apartment and I was left to clean it up with bath towels. I was out of air conditioning from February-my lease ending in June. You are required to give a 60 day notice before your lease ends. I was out of town and had only received 1 letter stating I needed to let them know my answer for renewing here soon (this was sent literally 60 days prior on the dot before my move in). Like I said, I was out of town and I did not see it until I got back a week later. With my busy work schedule and already being frustrated with the apartments, I had forgotten to reach out and let them know my answer. I then received a TEXT from the apartments asking if I was going to renew. (They texted me this question after they ignored several emails reaching out about my broken ac unit). I let them know I was not going to renew. I was then sent a pro-rated amount for the month of June.... $700+.... My lease was supposed to end June 1st and they were trying to charge me $700+ for a couple days. I was in an ongoing battle with the apartments already trying to have some sort of reimbursement for the broken AC unit. I asked for the difference credited back to my account and gave them all of the proof showing the dramatic change in statements, screenshots of the multiple emails ignored, photos of unit frozen over and thermostat then more screenshots including the multiple service requests I had entered through the resident website. This proof and explanation was all sent to the regional manager as well. Nothing was credited back to my account. My last day of moving out, I had locked the door and left for work. When I came back home several hours later my door was left wide open and my dog was missing. I remember seeing 1 email being sent out to the residents asking if anyone has lost their dog the description simply said "tan-white dog".... Almost %70 of the building owns a tan dog. No further description was given. The office closed at 6pm and I had arrived at 6:04pm.... I ran immediately down to the office and the office had already been closed down with no animal or person in sight. I email and call my apartments letting them know my dog is missing. I finally receive a call back informing me they had brought him to the nearest animal shelter, Mckamey. The manager said he "walked down all hallways and checked to see if anyones door was left open"... clearly they did not look hard enough or simply ignored it. I called the shelter and was informed I couldn't retrieve him until the next morning. I went the next morning and was charged $100 to get him back. Please read this again, my door was locked before I left, then was left wide open, 4 minutes later after close I arrived, "a tan-white dog" was the only description and $100 was charged to my card just to get him back.... All in all this is the worst experience I had ever had with an apartment. The only thing nice about this is the location of being downtown and the modern look otherwise, the communication between the team is terrible, maintenance needs work and they will rob you of every cent you have earned simply because they can. Hope your experience isn't as bad as mine and they have taken proper steps to improve. read more

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Since I've moved to Riverwalk, I've been nothing but satisfied with my living conditions. The location is great and the amenities are gas. The office staff was extremely helpful with the entire process of moving in. read more

I had a friend who stayed at these apartments and there was always constant issues. She was without heat in the middle of winter for months on end. She would contact maintenance over and over again with nothing being resolved because maintenance DID NOT know what they were doing. I even contacted maintenance several times because towards the end of her lease I was house sitting and the ac unit would break would freeze over causing the temp in the apartment to be over 80 degrees. The office staff lacks common sense and knowledge about most things or just decided they didn't want to help my friend out which ended up costing her hundreds of dollars. This all could have been avoided had the apartment fixed what they needed too and if the staff was knowledgeable and communicated better. This apartment is in a nice location but the office staff is terrible, maintenance is terrible, and it is over priced. So good luck if you stay at these apartments. read more

Riverwalk At Cameron Harbor - This was when the AC was frozen over and the apartment was 82 degrees - Apartments Near Me - Chattanooga, Tennessee

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