RentGreat is an absolutely incredible management company. We live in a beautiful 3 bedroom in Buena…read morePark and have absolutely no complaints about management. When Spaces was giving us a hard time with our application for the apartment, Jack worked with us to come to a completely reasonable agreements hat satisfied us both. We absolutely love living here. When we first moved in everything was in great condition and probably the best cleaning I've ever seen done by a landlord. Usually I find I have to go back and clean before I feel comfortable unpacking but we just settled right in. We did have some issues with odor with the carpeting as the previous tenants had undisclosed cats but RentGreat immediately came and fixed any requests we had the next day. Tom our maintenance guy is wonderful. He's incredibly accommodating and gets things fixed right away. He even takes off his shoes when he comes in to fix things which is awesome because in my last apartment maintenance destroyed my white rug only two days after I moved in with muddy shoes. In the first few days we moved in we were not fully unpacked and were shifting things around while he was in unit making repairs, and he offered me help. Overall they've went above and beyond for us so far and are truly the bomb-diggity.com of landlording. We're looking forward to living with them for many years.

Let me start by saying, I would never recommend doing any sort of business with the RentGreat…read moreAgency to my worst enemy. Unfortunately, I didn't have a choice as the building I was renting was purchased by a new owner who had Rent Great managing their properties during the end of my lease. As an educated and certified young professional working in forensics, this Company was screaming red flags from the second that they began communicating with me. Their website contained a page with staff names and the pictures of all the staff were pictures of babies. Nearly every email that was sent to me contained grammatical or spelling errors which I found extremely odd considering they claim to be an "accredited business."  I immediately felt like I was doing business with a bunch of uneducated children.  Before even asking me what I would be doing once my lease ended, they sent me multiple emails with move out instructions. I found it weird that this was the first communication I was receiving from them as the new owner. It took a turn for the worst when one day the power and heat in the building's stairwell, that the owners are required to provide per the terms of the lease, were not operating. This was the second time that this had happened in under two months. I emailed the new owners as soon as I noticed the outage as I feared that we would not have hot water nor heat for another 30 degree night. I also left a voicemail and submitted a maintenance request but heard nothing until the following morning. I received an email stating "you should certainly contact your former landlord and the former owners to ask why they have had this shut off even after we Transferred this service to our name. They are the ones who stuff of the power not us." Please notice the lack of professionalism,accountability, spelling errors, and grammar in this email. Given that they were new owners, I was confused why I or the previous owner would be responsible for finding a resolution. So, I called COMED and they informed me that the current management of the new owners had to contact them in order for services to resume. I informed the COMED agent that I was told by the new owners that I or the previous owner had to figure it out. The agent advised me to call the city to report the management agency. After the call, I emailed RentGreat expressing my frustration with not only the situation but the unprofessional manner that they were handling this. They quickly replied with the email attached stating that the situation was all my fault since I had called COMED reporting and outage, that I made the right decision to move out and that I was a nasty person. I was extremely taken back by the response considering this was coming from an "A+ Rated" Business on the BBB which they loved to share. It began to feel more like a threat and personal attack to ensure that I move out as soon as possible. I shared the email with my friends and family, and they were all stunned. Out of extreme frustration, a relative angrily called and confronted the individual that was sending the aggressive emails. Shortly after this call, I got an email informing me that they had received a "threatening and violent call" that they recorded and allegedly reported to the police. RentGreat "demanded that I cooperate with the police investigation regarding this matter." Before I finished reading the email, I received a phone call from a man named Jack at RentGreat who threatened that I cooperate with their police investigation and hung up before I could even speak. Minutes after the call ended, they sent me an email with a picture of my relative stating "They are assigning a detective from the criminal division to assist in this investigation" because their cowardly employee was seeking medical assistance for severe emotional distress signing the email "Sincerely, jk ." I couldn't help but laugh that their employee could hide behind a screen sending such unprofessional, malicious emails, but couldn't take it when it was given right back to her. If this employee is reading this, I recommend getting a real education and learning how to work in the field of business where you provide professional services to customers. I would also recommend growing some thicker skin if you're going to hide behind your screen firing off such vicious and hateful emails to individuals that are doing business with you.   If readers get anything from this review, I hope it is to NEVER do business with RentGreat. If you do, make sure you keep all the receipts of the comical yet unprofessional emails they will send you! It was comforting knowing that several other tenants in my building shared similar horrendous experiences with this company. Thanks RentGreat, you were so far from great! I look forward to never doing business with unprofessional, uneducated individuals like you ever again .

Monise McGee and her team were wonderful assisting me with my property needs. Monise was always…read moreprofessional, timely and knowledgeable about the market. She was able to help me get the right property to meet my needs. I will be using her again when I am in the market for a property. Anthony

Verona is a breath of fresh air when it comes to property management. There are so many bad…read moremanagement companies out there - don't put up with it anymore. Joe and Lindsey are on top of everything - very responsive and knowledgeable. Give them a call if your property manager is slacking off, you'll be glad you did.

Our New Home: Beech Pointe Apartments My wife and I just…read moremoved into Beech Pointe Apartments on the first of the month, and right away, we were pleasantly surprised by the warm welcome we received from our neighbors. In just one week, we talked to more people than we had in three years at our old place! The community here is incredibly friendly and diverse, which we absolutely love. Our first impression of the apartment was fantastic. I'm quite observant, so it was clear that whoever repainted the walls and ceiling did an exemplary job. The carpets and appliances were clean, there were no funky smells, and nothing was broken or missing. We were also pleasantly surprised to find nice-sized 4x4x12 storage units in the basement garage for residents to use and a beautiful pond with wildlife in the back, complete with a walk/bike path. The location is perfect! Jewel Osco, Tony's, and Valli Produce supermarkets are right down the street, and the Meineke Recreation Center, where we can do all our fitness activities, is less than half a mile away. We've already added a couple of great restaurants to our list, thanks to Sherri, one of the apartment managers, who recommended them to us. Speaking of staff, Sherri and Elli, who run the office, are fantastic. They are so down-to-earth and all-around nice people who made my wife and I feel very welcome. We also met a couple of members of the maintenance staff, Brian and Jason. Both are very friendly guys and were just in our apartment the other day taking care of two problems: the beginnings of a small hornet's nest outside our bedroom window and a faulty gas burner. They were very professional and came out right away. Overall, we couldn't be happier with our decision to move to Beech Pointe Apartments. The community, the staff, the amenities, and the location have all exceeded our expectations. I have a feeling this is just the first of many positive reviews I'll be writing in the future.

I have stayed here for 1 year in building 150. They have great & helpful staff who are always ready…read moreto help. The apartments are old so not everything would be perfect, perfect so when you move in make sure you note everything down with regards to the condition. I see people not getting a return on their deposits & complaining here though I know 4-5 tenants who lived and moved out & had no complaints. You cannot get a better price & service on an apartment at the heart of Schaumburg downtown. We loved the time we were there. Excellent Staff & support. Only good things to say for the staff and apartment building. Sherry is the Best & if anything get broken or needs service they are quick to get it fixed ! If I ever rent again in Chicago Burbs, this will be the first location I will look for an apartment.

We have lived at Parkside Estates for 2 years. When we first looked at the place, Linda was…read moreamazing, super quick at responding to questions, and incredibly helpful! She is strict but I feel that it is actually a very refreshing and great thing to have because we knew and felt that the property was kept up well and that we would be heard and taken of very well too. The tenants are her NUMBER ONE PRIORITY! Living here has been great. We have never really had any problems with our unit and any problems we bring to Linda are usually fixed within a 24-hour period. Communication with her is fantastic, and she is always available to listen to our concerns! She is also ALWAYS so warm and fantastic with my 2 kids even when they pester me to visit her office every time we walk past it! She is always willing to put aside time for YOU. If not for the fact that our family is simply getting just too big for the units they offer here, we would probably have continued to stay on. We will truly miss the amazing tenant care and service we have received at Parkside over the last 2 years. We are really going to miss living here. I would HIGHLY recommend this apartment complex to anyone looking for 1 or 2 BR apartments. Prices are very reasonable, staff are amazing, and people are pretty friendly around here too. 5 stars for sure!

The owner, Linda treats senior citizens really bad. She has no compassion or empathy. She tows cars…read moreif she doesnt recognize them, its really sad the way she makes it an awful place to live. The parking lot floods and ruins cars too... The amenities arent worth the price or headache of parking.

Left this company after poor, service, inexperienced and weak staff, unresponsive management, and…read moreterrible financials.

I interviewed Jim, among other property managers, and was very impressed by how genuine and…read moreknowledgeable he came across. I also found RPM DuPage's fee structure to be fair and in line with what I'd been seeing from other property managers. I did choose another manager at first, because she was slightly cheaper, but it became immediately apparent I'd made a terrible mistake and I again reached out to Jim before my tenant's first lease was up. Transferring management from the original manager to Jim went seamlessly on his end. I continued with Jim for the duration of time I owned the property. Communication was always excellent. He was very responsive to the tenants' needs. His industry knowledge was incredibly valuable when it came time to consider rent increases. If ever he came to me with an issue at the property he was also ready with a solution. It made being a landlord very hands-off for me and, as I lived out of state, that's exactly what I needed and wanted in a property manager. I should also mention his staff - Dayna, then Debbi, very reliable, capable, and friendly. Whether it was scheduling annual inspections with the village or getting in touch with the HOA to address exterior issues, Jim's team was always on top of it. After five easy years of working with Jim I decided to take advantage of the seller's market and list my property. Jim acted as my listing agent. He made the sale process just as easy as he'd made leasing the property. He was great about explaining each of the offers we'd received and weighing the merits. We had multiple offers above listing price and the property was under contract within a couple days. I fully trust Jim had my best interest in mind on every occasion and would work with him again without hesitation.

If a real estate agent tells you to use Listing2Leasing for tenant screening and pay the…read moreapplication fee, run the other way and insist on handling credit/background checks yourself or directly with the landlord. I used their platform as required, paid the fee, and completed full credit reports/background checks. The service delivered the complete reports (including sensitive details like last four of SSN) in a way that made it trivially easy for the agent to attach and email both my and my co-applicant's full reports to everyone involved--including us seeing each other's private financial info--without any built-in restrictions, consent checks, or secure viewing-only options. This wasn't just one careless agent; it's a direct result of Listing2Leasing's poor privacy design: no apparent safeguards against redistribution, no encrypted/view-only links for reports, and no enforcement of their own terms that supposedly prohibit sharing. When I contacted their support about the massive privacy leak, they basically shrugged it off, saying they're not liable and the platform is "created to help people." Zero accountability, no investigation, no follow-up--super dismissive and unprofessional. Their system claims FCRA compliance and "secure" features, but in practice, it hands over raw, full reports in downloadable/attachable formats without preventing group exposure in co-applicant scenarios. This creates huge risks for tenants' data. Prospective renters in Illinois (or anywhere): Skip Listing2Leasing entirely. Run your own reusable credit report through TransUnion/Experian directly (it's often free or cheap and allowed under state rules), or demand landlords use a more secure, tenant-controlled method. I'm reporting the incident to relevant authorities, but the real issue starts with this platform's inadequate protections. Avoid at all costs--your financial privacy isn't worth the convenience they promise.

This is a phishing company that takes application fees and reports false data. To all the leasing…read moreagents out there using this service. BEWARE. They do not thoroughly investigate applicants. They do not call references, they do not verify that information provided is true. They pull credit records on faulty data and do not report accurate information.

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young