I hesitated to write this review but like a few others I had a terrible experience that hurt my dog's care and have to warn other pet owners. My wife and I brought my dog in with a hurt leg. We went through seeing the vet and got x-rays. The procedure was for Rivers to send the x-rays to their ortho team for consultation. We never received the consultation. Instead the manager, Sergio, who is a tech and not a trained and licensed veterinarian, told us he "did us a solid" and talked to his ortho friends and "confirmed" that our dog did not have a ligament torn. Again, Sergio is a not a vet and made that call. As a result, we took our dog to physical therapy and never saw improvement for months because of this false diagnosis. Finally we took our dog to another vet to get a second opinion and they undeniably confirmed it was a ligament tear. [[HIGHLIGHT]]We went back a second time to Rivers and had our first and last visit with Dr. Acosta. I don't say this as an exaggeration - Dr. Acosta was rude and confrontational the entire visit.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I tried to calm her anger and explain to the best of my ability what's going on with my dog's leg, she belittled and attacked me for not knowing the medical condition of my dog.[[ENDHIGHLIGHT]] I'm not a vet and I never claimed and somehow I was attacked for her it. It was clear the visit was about her ego and nothing else. Never in my 40 years of healthcare visits, human or animal, have I witnessed something like this. [[HIGHLIGHT]]Let me make it clear that the rest of the staff was absolutely wonderful: both empathetic and professional.[[ENDHIGHLIGHT]] However with both Sergio and Acosta, this place is dangerous. I am also reporting Sergio to the California Veterinary Medical Board. I hope for the sake of Rivers and their staff, and all pet owners, that these two are removed. read more

[[HIGHLIGHT]]This used to be a really good vet office, and the staff are generally friendly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The main reason I kept coming back was because of the vet techs, they always made it feel like they genuinely cared about my dog.[[ENDHIGHLIGHT]] Even though the wait time could sometimes be over an hour just to see the doctor, I was willing to overlook it and continued bringing my dog here. [[HIGHLIGHT]]However, my most recent experience completely changed my mind, which is why I'm leaving a one-star review.[[ENDHIGHLIGHT]] My dog's immunotherapy ended on 12/8/25. Since it was his last type c bottle and his allergies were still coming back, I gave the office a heads-up and asked whether the treatment should be extended. Sergio told me he would contact the lab to find out the next steps and get back to me. [[HIGHLIGHT]]After two weeks with no response, I followed up and was told again that he would check with the lab. I tried to be understanding because it was the holiday season and the clinic seemed very busy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But after that, I followed up again in January and February. Each time, the vet techs told me Sergio would call me back with an update. Unfortunately, I never received a single call back.[[ENDHIGHLIGHT]] Now my dog's allergies have returned and I was never given any plan of action or guidance. After three months of trying to follow up, I've decided not to return to this clinic. It's extremely frustrating to feel ignored when you're trying to get help for your pet. From my experience, this office may be fine for general check-ups. However, I would be cautious about bringing your pet here if they have a more specific or ongoing medical issue. [[HIGHLIGHT]]I understand that Sergio may be busy managing many patients, but three months without any follow-up is simply unacceptable.[[ENDHIGHLIGHT]] read more

The staff at this veterinary hospital truly saved my puppy's life, and I'm incredibly grateful for the care they provided. I came in during an emergency and in desperation. [[HIGHLIGHT]]We were treated with honesty, compassion, and patience from the very beginning.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]While my puppy was being hospitalized, we were consistently informed with updates and took the time to answer all of our questions without ever making us feel rushed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Their communication and kindness made a very difficult and stressful situation much easier to go through.[[ENDHIGHLIGHT]] Our puppy Opal is herself again and doing so much better today thanks to this amazing team I cannot recommend this Animal Hospital enough. read more

I have been trying to find a regular vet for years and [[HIGHLIGHT]]I think I finally found one! My cat Winston was super sick with a fever, and every step of the way I felt I had compassionate and personalized care from every member of the staff.[[ENDHIGHLIGHT]] They were considerate about my pricing needs while also making sure my pet had the best care. After lots of hard work and prescription meds my sweet boy is back to feeling his silly self. I couldn't have done it without this great staff. read more

Rivers Veterinary - Veterinarians Near Me - Los Angeles, California

4.23 : [[HIGHLIGHT]]General manager Sergio called me and sorted out the blood test email situation.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The lab emailed me yesterday but communication was sent to spam.[[ENDHIGHLIGHT]] read more

I'm sharing my experience here so other pet parents don't face the same issue I did. [[HIGHLIGHT]]On the surface, the staff are friendly and the clinic has a high Yelp rating, but appearances were misleading.[[ENDHIGHLIGHT]] In February 2025, a registered vet tech (Sergio) at this clinic told me my dog had protein in his urine, after the results were in, and then provided the prescription diet link through Chewy. Only later did I learn that vet techs cannot legally prescribe diets or medications -- only a licensed veterinarian can. The food caused my senior dog serious problems: excessive urination every 15 minutes, seizures, abdominal bloating, and constant thirst. When I returned in July 2025, the veterinarian (Dr. Seung Lee) admitted he had never seen or approved this information or prescription. He told me to "look at the labs myself," that my dog's protein levels were not high, and then threw his own staff under the bus, saying the diet was a "very bad choice" and that he would not have chosen that. He exclaimed that I needed to take up my problem with the staff. [[HIGHLIGHT]]Instead of addressing the issue, he became defensive, raised his voice, and misrepresented me to his staff saying I was "denying bloodwork for her dog's health" when I decided to not continue services with this clinic after this incident[[ENDHIGHLIGHT]] (another female staff member was present during this moment, writing down his points in the hallway). This clinic allowed an RVT to act outside his scope of practice, failed to properly supervise staff, and left my dog's health compromised. Dr. Seung Lee is due for retirement. This is my direct experience, documented with records, and I share it so other pet owners can make informed choices. read more

Rivers Veterinary - Email RVT Sergio recommending a prescription diet for my dog; not authorized by the supervising vet. - Veterinarians Near Me - Los Angeles, California

[[HIGHLIGHT]]The staff at Rivers Veterinary was amazing.[[ENDHIGHLIGHT]] I had my ill dog I felt I had to put down. They did an examination to make sure the dog was ready for passing over. I was with my dog the entire time of the euthanizing. [[HIGHLIGHT]]The doctors and the nurse were great during this hard decision in my life.[[ENDHIGHLIGHT]].I am so grateful I found them and went to them. read more

Came in because I suspected my cat had fleas. [[HIGHLIGHT]]This vet clinic is super busy so I called and set an appointment.[[ENDHIGHLIGHT]] Thankfully they were able to work with my hectic schedule and my cat got the proper treatment. [[HIGHLIGHT]]The employees were all super sweet and helpful.[[ENDHIGHLIGHT]] I'm so happy that I found this place! read more

Rivers Veterinary - my cat - Veterinarians Near Me - Los Angeles, California

I brought my pup here that I adopted from Labelle Foundation. They did such a great job with him, I couldn't even see the sutures and he was already back to himself a day after his surgery. Rivers is great at communication and very responsive to emails. Thank you for taking such good care of my pup! read more

[[HIGHLIGHT]]Literally the nicest & best vet & staff I've ever used in my lifetime![[ENDHIGHLIGHT]]!! I just can't recommend them enough. [[HIGHLIGHT]]My puppy loves everyone there!![[ENDHIGHLIGHT]] read more

Rivers Veterinary - Veterinarians Near Me - Los Angeles, California

[[HIGHLIGHT]]The front desk staff was incredibly kind[[ENDHIGHLIGHT]], the veterinarian was kind but not very gentle. I'd go back in a hurry, I appreciate them taking the time to fit me in! read more

[[HIGHLIGHT]]I love this hospital! I have two German shepherds that are generally very nervous, and since I started bringing them here, every experience I've had with the doctors and staff have been nothing but positive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are wagging their tails, and generally very happy to see the vet for their exams.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The vet techs are always so excited to see them come in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The staff keeps treats at the front desk that my girls love to snack on to make the experience positive for them.[[ENDHIGHLIGHT]] Both doctors I have seen there are extremely professional, and they provide compassionate, quality care. [[HIGHLIGHT]]I cannot thank them enough for taking such wonderful care of my pups.[[ENDHIGHLIGHT]] I won't be bringing them to any other hospital. read more

My cat and I were nervous for her first appointment, but [[HIGHLIGHT]]the staff went above and beyond to make us feel comfortable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They're the sweetest, most caring people and treated my cat with so much love.[[ENDHIGHLIGHT]] Couldn't be happier to have found this veterinary team! read more

Rivers Veterinary - Veterinarians Near Me - Los Angeles, California

I discovered this place just two months ago, and I can confidently say we're now loyal patients! The staff is incredibly warm and welcoming to both Mylo and me. Mylo is my first big dog--and my first Border Collie--and they went above and beyond to offer helpful tips on training and caring for him. They're honest, straightforward, and genuinely care. Plus, their pricing is very reasonable. We absolutely love this place! Descubrí este lugar hace apenas dos meses y ya somos pacientes fieles. Son súper amable y cariñoso tanto con Mylo como conmigo. Mylo es mi primer perrito grande--y también mi primer Border Collie--y se tomaron el tiempo de darme consejos muy útiles sobre cómo entrenarlo y cuidarlo. Son sinceros, confiables y se nota que realmente les importa el bienestar de nuestras mascotas. Además, los precios son muy accesibles. read more

[[HIGHLIGHT]]The staff is so kind and they really put in the time to make sure my cat and I were comfortable.[[ENDHIGHLIGHT]] Among going over treatment plan they made me aware some of it was optional and overall thorough. Highly recommend! read more

I'm in a really tough spot in life currently, and so is my elderly cat :( I have no money and she has developed chronic issues that i constantly need to take her to the vet for. [[HIGHLIGHT]]This staff has taken such good care of us, every single person working there is so sweet and genuine.[[ENDHIGHLIGHT]] They have worked with me to find solutions within my very low budget and have saved my cats life because of it. I can't thank them enough but i can leave this yelp review. take your pet here. read more

[[HIGHLIGHT]]We brought our cat in here on a same-day appointment (on only 2 hours notice on a Saturday)[[ENDHIGHLIGHT]] as a new patient when we found blood in his urine. [[HIGHLIGHT]]The whole experience was amazing - everything from the facility to the pricing to the staff were exceptional[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]we are so grateful they were able to take us in on such short notice.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]This place is great.[[ENDHIGHLIGHT]] I just wanted a regular vet clinic where I'm not sold on extra tests etc. Both vets have been knowledgeable, informative and fast. [[HIGHLIGHT]]Very happy that I've found my cats' regular vet![[ENDHIGHLIGHT]] read more

Thanks to Dr. Acosta and the entire staff, Sandy recovered quickly from both a virus and a bacterial infection. [[HIGHLIGHT]]I was able to get a same-day urgent appointment, which saved us a stressful (and costly) trip to the emergency hospital, definitely a big plus![[ENDHIGHLIGHT]] I also brought Sandy in for a dental cleaning, and they did a fantastic job. The team conducts thorough exams, clearly explains pricing, offers affordable rates, and provides helpful aftercare instructions. I now have all three of my cats registered with them as their primary vet, and I couldn't be happier with the care they provide. Highly recommend! read more

Amazing clinic! Wonderful staff and perfect medical care for my pet. I recommend all of my friends to come here.

[[HIGHLIGHT]]Everyone at Rivers Veterinary was very kind and helpful, from the first phone call to leaving the office after the appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I felt welcomed as soon as I walked in.[[ENDHIGHLIGHT]] The primary concern was clearly making sure that my cat was comfortable, and it was reassuring to see how caring everyone was. They treated my cat Jackson like their own pet. I brought him in for a general wellness checkup. He needed some vaccinations, which I knew he would, and they were very quick about it. They let me know what I might expect after, and told me to call right away if anything seemed abnormal about his behavior or if I noticed any physical issues. [[HIGHLIGHT]]The whole experience was stress-free and I'm glad I chose this veterinary clinic![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Such sweet, competent staff.[[ENDHIGHLIGHT]] Very clean and inviting environment. [[HIGHLIGHT]]Everyone's genuine love for animals truly stood out.[[ENDHIGHLIGHT]] They treated my large, formerly feral black cat with the utmost kindness and respect. read more

Rivers Veterinary - Formerly feral Midnight - Veterinarians Near Me - Los Angeles, California

Being local to the immediate area on and off for most of my life, I had always overlooked Rivers Veterinary - it's unassuming and tucked into the corner of a strip mall on Sunset. However, after years of seeing vets who were subpar, unpleasant, money hungry, and didn't handle my pets well, I was recommended Rivers Veterinary and was immediately blown away at how informative, helpful, and personable the receptionist was. Due to the urgent nature of my pet's condition, they even allowed me to take a "walk-in" style appt if I agreed to wait to see if they could squeeze me in between appts. The office was really nice and clean, and everyone was pleasant and helpful - each vet tech that walked by or came out made sure to check in with me to see if I was waiting or needed anything. The Dr is straight forward, no nonsense, and gave suggestions but never tried to upsell me on anything. The vet techs were gentle with my pet and always made sure to run any service by me first with the price list for me to approve. Receptionist even made sure I had ice packs to cool medication on the drive home. Their recommended care plan was effective and cost efficient. So appreciative of the service and care I received here and will be a continued customer. read more

My kitten, Remy, had some stomach issues and I was concerned he had worms. I had driven by Rivers Veterinary a few times and thought I would give them a try today. They were able to squeeze me in. Met with Dr. Sheriff and she was approachable, knowledgeable and took her time explaining my options. Prices were discussed and Remy was diagnosed and received his first treatment. The tech was very gentle and was not hurried in handling my baby. The place was very clean and staff were attentive in addressing all my concerns. The receptionist, Sam, was also very professional and welcoming. I will be seeing them for vaccinations and vet needs that may come along. With their permission I took a few photos and everything was so well maintained and clean which is very important to me. I had a great experience. read more

Rivers Veterinary - Welcome sign on exam door. - Veterinarians Near Me - Los Angeles, California

[[HIGHLIGHT]]Great staff, open on Saturday and not trying to upsell you and make a bunch of money.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]You can tell they care about your pet in a genuine way![[ENDHIGHLIGHT]] read more

I got my cat (Milo) neutered today, and the experience was absolutely wonderful. Drop-off was smooth, they were incredibly communicative about pickup times, and everyone at pickup was genuinely caring, helpful, and kind. The post-op instructions were clear, the medication was explained thoroughly, and you could really tell how much they cared for Milo--who was understandably terrified. They even created a soft, cozy spot in his carrier to help him feel more comfortable. 10/10 would recommend! read more

Rivers Veterinary - Milo (post-neuter) & simba! - Veterinarians Near Me - Los Angeles, California

I couldn't recommend this vet enough! The service was stellar from the phone call before I arrived at the physical location until the moment I left. I didn't feel rushed and the doctor and nurse answered all my questions. I ended up having to come back for my puppy last minute and another nurse sat down with me for a few minutes just to answer my concerns. If you're thinking about bringing your pet here, don't waste anymore time and just do it! read more

Rivers Veterinary - Lobby Area - Veterinarians Near Me - Los Angeles, California

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I have taken many of my foster dogs her and my own dog great service and helped all my fosters get teeth taken out, kennel cough etc they are amazing highly rec them!!! read more

I came in for a spay and they did an incredible job! The staff is so friendly and have strong communication skills. That's what really makes this vet clinic stand out for me. Their customer service is so refreshing! Everyone is nice and it feels like they're your friends lol. Additionally I really like the spay they did on my foster dog. I guess they stapled from the inside which visually made the healing process really clean. They let me know I could call them if I had any questions at all. They were also flexible about pick up time because I was running a little late. read more

Rivers Veterinary - After spay - Veterinarians Near Me - Los Angeles, California

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My review and many thanks for Rivers are long overdue! We took our kitty, GoGo for her teeth and after 2 opinions, theirs was the correct one, though not the one we wanted to hear. She had advanced juvenile feline gingivitis and had to have ALL her teeth removed. We were so worried but Sergio and Samantha assured us and clearly explained everything carefully and patiently all the way along the process, procedure, and recovery. It was not the cheapest price, but also not the most expensive from what we researched. They went above and beyond and even were so engaged in the case, they had a specialist see if there was anything we could do to save her teeth since she was so young, but there was not. So we had to go thru with the surgery but our toothless cat is now thriving! read more

Rivers Veterinary - Veterinarians Near Me - Los Angeles, California

Love supporting family businesses. Also, there's a reason this place has a high rating. Sergio, the vet who took care of my dogs, was great and really thorough. The front desk staff are friendly too and they really are on top of things here. Would definitely highly recommend this place. The only place my dog got her nails trimmed. My previous vet said he would have to put my dog under anesthesia to get her nails trimmed. These folks did it without any problem. read more

I don't think I've ever had such a pleasant vet experience (and I've been to many throughout LA over the last 10 years). Kind, patient, understanding, clean, and completely reasonable costs. Thank you so very much for your help with Chip! read more

Rivers Veterinary - Greetings! - Veterinarians Near Me - Los Angeles, California

The customer service here is great!! We came as walk ins and expected to wait awhile but Sergio, Michael, and Dominique, did a great job at moving the line along. They updated us about progress often and worked their hardest to keep everyone happy. read more

The staff here is Amazing ! Sergio was awesome, answered all of our questions and was very knowledgeable. Dominique and the young gentleman in the front ( I didn't get his name) were very kind and helpful made sure we left with our meds and took care of my kitty despite getting a few scratches (sorry) 100% would recommend coming here and trusting them with your fur babies ! read more

We had our adopted puppy neutered here. All the staff is welcoming and friendly. Captain's neuter went well, and he is healing great! We are so grateful for their loving care! Your pet will be in great hands! read more

Rivers Veterinary - Captain healing with his big sis - Veterinarians Near Me - Los Angeles, California

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The staff responded all my questions, the place was so clean and comfortable for my dog, love the place!

This is a great vet! Took my cat in for his first appointment and the whole staff was lovely. We left with a goodie bag- so thoughtful. read more

Rivers Veterinary - Veterinarians Near Me - Los Angeles, California

Great experience!!! I was able to schedule a quick appointment to get my Rotti an exam. The office staff is very friendly & informative, the Lobby is clean with a pup treat vending machine! The veterinarian was very professional & most importantly patient with my over aggressive pandemic baby. i appreciate how they dealt with her & most importantly my over protective husband. This Vet is the best in the west! read more

Someone tried to call me last week to say I had an appointment on the 27th of September instead of the 20th. When I called I let them know it was urgent I get ninja to vet immediately due to her coughing. They mentioned an appointment on 9/28 but they also thought that was too far in advance and they found me an appointment 9/20. As I stated previously I also called back to confirm the date and time. It doesn't seem like anyone wants to take accountability for this mishap. Not cool. The owner left a message here. I have no reason to lie. I was told the 20th. I called and the person went to ask her manager so no, we were not a no show. This is so despicable. read more

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Absolutely wonderful vets and office staff. Couldn't be happier with the service, care of my animal, and prices. In the old foot sign parking lot. read more