After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Had a very positive experience with 128 Plumbing/Heating/Cooling. I recently bought a condo and…read morehired them to replace a rusted gas pipe. They were extremely informative and helpful throughout the process. I highly recommend them.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

BEWARE - Service call was $1100. Two older units were low on freon (2 lbs each), R22 is no longer…read moremanufactured. R438A is a compatible refrigerant at a cost of approx. $40/lb. When technician was questioned about the excessive cost, he stated the freon was $150/lb coupled with a $500 service call for 1 HOUR of work. This was not an afterhours service call. I noticed the exact same scenario in a review dated 9 June 2020. SHAME SHAME SHAME - OWNER MUST BE IN POLITICS to be so unethical.

Highest quality work at the lowest price. That's what I found with Jay. Very honest and Great at…read morefinding difficult problems like a gas leak I had in a heat pump network. He's my first call for anything close.

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

James came out to our home and did an amazing job. He was kind and professional and explained…read moreabsolutely everything to me. He did a thorough inspection of all parts of the system. He gave his honest opinions of what could be replaced and what the rough costs were for each component plus labor. He also explained what he thought was the best option to keep our current system running at it's best, which I chose to do. He re-gassed our unit and added a startup capacitor which seems to have done the trick! The outdoor unit kicks on easily, runs quiet and consistently now. And of course the AC blows ice cold now. He even gave recommendations for future maintenance for not only the AC unit but the boiler as well. I can't recommend Total Comfort Mechanical, and James, enough!

Great company! It has the brightest and hardest working people. They are great problem solvers and…read morecan troubleshoot any problems you might have.

Steve went above and beyond helping me with my issue. He took the time explaining the issue as well…read moreas what caused it and what to look out for in the future. As a first time homeowner this extra time, answering all questions showed me what truly top notch service AMT HVAC provides! I will be using him again for all my HVAC maintenance needs. Thank you!

Great work. Fair and competitive prices…read more Would HIGHLY recommend Steve and his team.

Steve was outstanding. Clean and quick. I couldn't be happier with the work and price. He did a…read morefantastic job and helped me out when I had a pipe burst in two places on my baseboard heating system. This was due to frozen pipes so he recommended antifreeze. I wasn't aware that this was possible. This is the kind of person I want to do business with. Someone who's looking out for his customer and makes suggestions based on his expertise. I called him for an emergency but now he's my plumber for everything going forward.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

"Andre was great to work with. He arrived right on time, and once he was here, he inspected the…read moreissue with my furnace not providing hot air. The igniter board was not working, so he ran to the hardware store and brought one back. Unfortunately, it didn't work. This happens, and the nearby store didn't have another board, so he drove to the next town to get a different one. It turns out it needed some adjustment. The Amana (Goodman) support literally told him to change the furnace. But Andre, eager to save me money, reached out to the board manufacturer and found a way to get it fixed. He made extra trips to the hardware store, going back and forth, but eventually fixed the issue. Thanks to his flexible understanding and talent, he sorted it out and saved me a fortune from having to change the furnace. I highly recommend this company for any HVAC and heating job. I am going to use them for my water tank conversion to a tankless system."

From the owner: Comfort Kings HVAC is dedicated to providing excellent and professional services for commercial and…read moreresidential clients or customers in the HVAC industry.

My wife and I called Netr but a Sila truck showed up so I assume everyone talking about them being…read morea past reputable company and now being terrible is true. We called because our central air shut down. A technician ( Eric) showed up and immediately figured out it was just a faulty capacitor. We were told it would cost about $ 600 to repair with a one year warranty but if we wanted a better capacitor with a 5 year warranty the cost would be about $850. I asked him why it was so expensive if its a simple job and the part is low cost and he mumbled something about overhead and the cost of doing bussiness. When we got the bill it was $979 with the diagnostic added in. Ive since looked up the going rate for this work and it runs around $150-$300 so we were charged triple the normal cost. I really feel like my wife and I were taken advantage of because we are both elderly. Please avoid this preadatory company at all costs.

Beware: N.E.T.R. is not the same company anymore. They were purchased by Sila, a large multi‑state…read moreHVAC operator, and the service experience has changed dramatically. I've used N.E.T.R. personally and professionally for years -- home heat pumps and server room cooling -- and they were excellent. Installers were great, support was responsive and follow‑up was reliable. Based on that history, I hired them last fall for a whole‑house heat pump installation on a 2,000 sq ft townhouse. The installation itself went fine. The problem is support. I can't get anyone to help me with a basic troubleshooting issue. About half the time the phone system asks you to leave a message. Emails and website forms go unanswered. When someone does pick up, it's an AI front‑end that makes it very hard to reach a human. When I finally get a person, all they can do is schedule an appointment -- no technical support, no follow‑up, no callbacks. My current issue is that the first‑floor unit struggles to keep the house below 78° during a heat wave. I suspect it's a communication/calibration issue between the unit and the wireless thermostat, but I can't get anyone to talk through it. I'll try to get this resolved while the installation warranty is still active. After that, I'll be finding a different local Mitsubishi contractor for service.