Viloyat in the Fox Den Restaurant was an amazing server! Very knowledgeable! I am not sure why they…read moredo not promote their restaurant, because their pizza and burgers are the best ever!

First off, my husbands mistake but this was a time share weekend so the hotel was basically free…read morebut it makes me wonder if time share rooms are typically awful or this was just our luck. Got there around 10:00 and the room was ready. Great! Got to room and it was pretty small and filthy (table had crumbs/sticky, not vacuumed etc). Went back to the front desk and she offered to switch to same room for no charge or upgrade to a slightly bigger room for $20/night. We opted for that option since as a family of four, more space is worth the cost for us. We got to that room and again, not the cleanest and there was pubic hairs on the bathroom floor which basically sealed the deal mentally nothing good would happen. Because this was a timeshare offer we called them and finally after we left and had lunch they just put us in another room. They did refund the $60 and gave us three breakfast vouchers for each day but even this room was not clean to what "Hilton" standards should be even though the manager walked through the room personally. In the end, this made it very easy to say no to the timeshare presentation as their excuse was Hilton bought the property just a year ago so they aren't all up to standard yet. The lobby was beautiful, the pool area looked nice but my kids said the water was freezing. I would never pay for the $17 dollar breakfast as it's basically the same free stuff you get at every other hot continental breakfast. Basically, you couldn't pay me to stay here again.

Wowowowow, where do I start?!…read more Pigeon Forge is a mountainous Vegas-like touristy town. There are tons of hotels, some are great and others...not so much. Those great hotels are often going to cost a pretty penny while those more affordable ones are going to be a bit rough around the edges. So where can you stay in Pigeon Forge that isn't going to hurt the bank account while giving you a relaxing stay? Well look no further...Twin Mountain Inn & Suites is excellent AND affordable! I'm a Hotels member and when I saw Twin Mountain Inn and Suites' 5 star reviews, I was curious, especially because at the time, the rates were about $97/night AND pets are only $20/night. Not only that, the room had a river view with a balcony, fireplace, and free parking. Now, I've kept this hotel on the backburner on my account. Last time we visited Pigeon Forge, we stayed at Drury and spent so much more on a "Mountain View" that overlooked the parking structure. So, this time, I decided to go with my instinct and book with Twin Mountain. Boy, am I glad we did!! We stayed on the third floor. Don't let the cover of a book fool you. The parking is easy but can get full pretty quickly, true. However, the room was probably on of the cleanest hotel rooms we've ever stayed in. The beds were comfortable. The shower was hot and had good water pressure (albeit, no conditioner or body wash-just a small packaged bar of soap. There were two small bottles of shampoo). There's a microwave and mini fridge in the room. I also liked that there were two sinks, one in the bathroom and one just outside of it (vanity). This was convenient for two people. The AC/heater was powerful, too. The fireplace is timed and creates a cozy atmosphere. The balcony overlooking the river was peaceful and there were two plastic chairs and a little table out there to sit and enjoy the view of ducks and geese. Twin Mountain Inn and Suites is close to the strip but away from the flashing lights and noise. It's a great location! Breakfast is included and had biscuits and gravy, eggs, yogurt, sausage, fruit, cereal, and one waffle maker. There's fresh coffee and a juice machine, too. It was a tight squeeze as it was very busy for 7:30am so I decided to get one biscuit and gravy, two sausages, and a yogurt to take back to the room, which were all very good. There's a drink vending machine outside of the lobby and one near the parking lot. The elevator was convenient and they also had luggage trolleys, too. This was an outstanding stay for one night and I wish it had been longer. I highly highly HIGHLY recommend staying with Twin Mountain Inn & Suites for your next stay in Pigeon Forge.

Me and my husband had an amazing anniversary trip here, everything is as pictured and the balcony's…read morewas amazing to have after a long night out exploring.

We booked The Inn on the River because the website showed a charming, cozy inn right along the…read moreriver. It definitely delivers on the cozy atmosphere and river views -- and yes, there are plenty of geese to remind you you're by the water! Check-in was seamless, and the front desk staff were friendly and welcoming. They have a nice 24/7 drink bar with instant coffee and tea, plus another bar with juice and tea options during breakfast and again in the evenings (7-10). Small touches like that were a nice surprise. As for the room, it was a good size and overall comfortable. The beds were great, though I did notice housekeeping service declined a bit as the week went on. Towels varied in softness, and the complimentary toiletries were below average -- I'd recommend bringing your own. For a listed 3-star hotel, I'd rate it closer to 2.5 stars. The property is clean and cozy, but for the price point, it could use a few tune-ups. That said, I'd stay here again, especially if you're traveling with family or kids. The pool and hot tub area are nice, and the continental breakfast was fairly decent. Tip: If you're staying on the first floor near rooms 110-120, you might want to request a different area unless you're an early riser -- hallway noise can be noticeable from people coming and going in the morning.

The Inn is on the river, but we had a view of the parking lot. Overall I have stayed in better…read moreand in worse so that is the Okay score. Checking in and anytime I taked to the staff they weren't friendly but responded to the questions. The room was okay again and the same with bed. They have a "hot" breakfast but the food is meh, but you can eat on a patio next to river and watch the geese and ducks.

Rooms are clean and adequate. Nothing fancy. Outside pool open until 11. Expect kids to be…read morescreaming up to that time. Breakfast is basic but palatable.

My wife and I stayed here on our vacation, it was great. Breakfast was good, the room was…read morecomfortable and clean, and the pools were well maintained. We will definitely be staying here again on our next trip!

Did i have a bad time and want to pack up and leave? No…read more Would i stay here again instead of trying somewhere else in the area? Also no. It was cheap and we had a shower and bed so it was what we asked/payed for. Pros: close to the foothills parkway and national park entrance. Excellent restaurants, brewery and coffee shop within a few miles. 30 mins to pigeon forge/touristy areas. Nice fireplace and stayed warm. Sheets and bedding were soft. Decent view of the mountains (better if you're in a cabin. We were in a room off the shared living space so when you look out the window you see what i assume is the owners home, and mountains on the other side. Pic attached.) Never ran out of hot water due to instant tankless water heater. Cons: It was clean but surface cleaned, not deep cleaned. Like the sheets and towels were clean and they wiped down high touch surfaces, but the fan couldn't be used because of the amount of dust on it, large cobwebs in every corner. I hate dusting so i get it but People also don't pay to sleep at my house, so... Water pressure was horrible, the rain shower head couldn't be used really because the head was clogged. Our room shared a "wall" with the common area (glass French doors with curtains separated us from the common area) and there were other guest in the common area at 10-11pm being loud, slamming oven doors, cabinet doors, etc. and again at 730am there was music being played in the kitchen and people slamming around pots/pans. It was hard to feel comfortable or like we truly had privacy with the set up of the room as it was. The wall facing the mountains was al window/glass doors. So, We always had to have all the curtains closed to have some sort of privacy which negates the nice view. You also can't cover the top windows so you're woken up at sunrise (if you aren't an early riser. I don't mind.) TLDR; There are places I've stayed in TN that i would 100% book again no question. This isn't one. It was okay for a few days and close to area attractions!

My boyfriend and came to this inn to spend time away from home on our anniversary. The views were…read morevery nice and all and all the rooms were very clean, sadly though there were some issues. The bathtub wouldn't work so we couldn't get any use of the jacuzzi tub. While the owner did fix it fairly promptly, the next problem was that the hot water wouldn't work. Now we were left with no hot water so we couldn't even shower. The next thing I want to touch on was the common space. This includes a sitting area and a kitchen where you can store your personal items. We had brought a cake with us for our anniversary, so upon reading the rules of the kitchen we were going to place it in the one fridge to keep it cold. Sadly, when the rules that are you can only use the bottom self people take advantage of that and do not think of other guests in the inn. There was zero room to store our very small cake, so we had to keep it in our room. The last thing I want to touch on are the walls and how the common space can can a problem. It was about 10-10:30 and we suddenly hear a group of people being kind of loud in the common space. The walls are thinner so it's hard to block out that noise. I wouldn't have minded if it were the middle of the day but it was past 10:00 pm, you would figure there would be some sort of quiet time. That was a bother to us who were just wanting to have some quiet settle down time. It was a reasonable time to want quiet. All in all this wasn't the worst place I have ever been, it just wasn't the amazing experience I was hoping for. At the very least I wished I had a tub that worked, place to put our one item in the fridge, someone who didn't take our plates, hot water, and some kind of quiet time in the common area. Maybe this place will be for some but sadly we didn't leave with the best impressions.

This was the perfect spot for a weekend getaway for our young kids…read more The first day was super packed, so I'm going to guess this place does get pretty busy, but most of the time it was pretty dead. Note there are no in room coffee makers or microwaves. We brought our own coffee maker, but the microwave was all the way down the hallway which was inconvenient. Overall, you get what you pay for, and this place is definitely worth the money!

We visited during the off season, right after New Year's Day, and the waterpark wasn't open because…read moreit's an outdoor waterpark. So this review is for everything except the waterpark. Country Cascades Waterpark Resort is an extremely family-friendly hotel in Pigeon Forge. From the moment we checked in until we left, we were surrounded by friendly people who made sure my family was comfortable and had lots of fun. This hotel has themed suites for families! We stayed in one of their treehouse suites, which has two sets of themed twin bunk beds, as well as a king-sized bed in the main sleeping area. The twin bunk bed area had night lights and a TV in the treehouse nook. My kids were delighted to find a treasure hunt inside our room: a safe full of goodies that they could only unlock once they found all of the clues around the room. We probably could have spent the whole day just having fun inside Country Cascades, even without the waterpark. Inside the resort, there is a bowling alley, arcade, rock climbing wall, gemstone mining, and a gift shop where you can build your own stuffed animal. Kids' activities happen throughout the day, so there's always something to participate in. Plus, the hotel has its own ice cream parlor, pizza restaurant, candy and popcorn shop, coffee shop and breakfast restaurant. Not to mention the waterpark, when you visit during the summer months. Country Cascades is an all-in-one place to stay and play. Country Cascades has its own breakfast restaurant in-house called Granny Cluckets. There's no menu -- instead, the restaurant serves a "family-style" all-you-care-to-eat breakfast skillet, and the table shares all of the food. You're served a big skillet of scrambled eggs, bacon, sausage links, country potatoes, waffles, and biscuits and gravy. Orange juice, water and coffee are also part of the breakfast. One serving is a lot of food for a family of four, but if you're very hungry, you can ask for more and they will give you more. We ate breakfast at the hotel restaurant each morning, and we all agreed that it was a good breakfast. The room was very clean, and although they don't do a full room service, they do take out the trash and replace your towels each day without you having to ask. The one thing that was irksome is that the gym in the hotel is just a treadmill, a stationary bike, and a weight machine. It's very small, and also, they don't allow access to the gym until 7 a.m. That's late for a person like me who needs to rise and grind before her family wakes up! Oh well. I made do, but it would have been nice to at least have an elliptical and 24-hour access.

Breakfast - it's what everyone talks about here. It's a bigger variety than most hotels. Here's…read morewhat the options include. Scrambled Eggs - powdered variety, not too good Bacon - thin, okay Sausage - skinless link, pretty good Biscuits - big and pretty good Gravy - Grits Fried potatoes Croissants Yogurts Krispy Kreme glazed or chocolate glazed donuts Bagels, plain and cinnamon raisin, margarine and cream cheese Mini muffins, lemon poppyseed and blueberry Bread/toast - white and wheat, jellies, peanut butter Waffles - make your own, syrup, strawberry and blueberry toppings. Cereals, Lucky Charms, Honey Nut Cheerios, Raisin Bran and Fruit Loops Oatmeal- Apple Cinnamon, Plain, Maple Brown Sugar, Cinnamon Spice Fresh Fruit Cup - cantaloupe, grapes and pineapple Omelet Station - cooked to order, fill out a card with options of cheese, ham, onions, peppers, mushrooms and Jalapeños. Drinks, Folgers Coffee Machine, hot cocoa, cappuccino from powdered mix in a machine, milk, chocolate milk, OJ, apple juice, cranberry juice cocktail and lemonade. The dining room fills up fast, but there is a meeting room down the hall for overflow seating which is more peaceful. There is always coffee available near the elevators as well as an Enhanced Water Machine that has flavored waters. Each night between 7-8pm they make popcorn and fresh baked cookies. There are also snack machines and soda machines on several floors. The rooms are well kept. I travel for my job and the rooms are on par and even nicer than some of the Hampton Inns. Small balcony, fridge and microwave, desk and a sitting chair. The beds were firm but too hard. Pillows were good and the AC works great. Discount tickets for everything is available at the front desk. Walk to the grocery stores, Publix and Kroger (w/Starbucks) are nearby. Walk to the Forge Movie Theater, Lumberjack Fued, The Track go-carts and much more. Nice view of the Island's Ferris Wheel from our balcony.

Not much pressure in the shower, the cover for the tissues was all rusted, towels had holes in…read morethem, the vent in the bathroom was very dirty