I'm here to tell you, River Valley Pet Resort in Momence is NOT the place to board your dog. I had a really bad experience. You think you're getting this clean environment, friendly staff and well taken care of dog but what you don't know is they don't let them out the 3 times a day that they say let alone have someone pet them and give them attention... who knows if she even got food and water like said. If you want the short version, I picked up my dog and a day later she came down with a UTI from having to hold it for so long because shes HOUSE BROKE and not one to just take a leak in the kennel. The vet found blood and extra protein in her pee sample. She was peeing on herself today and shaking and that's what finally made me take her to the vet but the other two days prior she was vomiting and super lethargic and barely left her one spot. I thought she just brought home a stomach bug from the pet resort which very well could have been but also turns out she had a severe UTI as well. ALSO..... they don't answer their damn phone so that goes to show that nobody is even there! The poor dogs sit in this "garage" all day long and do nothing other than be caged. I was just gonna talk to the owner and settle all of this but now as i get to be out $325, she gets bad reviews Bella suffered for 4 long days at the kennel and now probably another week while she gets over this UTI. read more