I paid for services Brad took my money and ghosted. Got my money back through the bank. Beware!!read more

Cutting Edge is the only service I trust. After some horrible and rediculous experiences with other…read morecompanies, when Brad came to my shop he showed the kind of professionalism and humility that I expect from a service person. I appreciated his ability to understand what I needed as a barber, and to handle my tools in such a way that it was absolutely clear he respected AND appreciated what I do. If you arent using Brad, you arent getting the quality of work you deserve. I've seen the rest, and now I use the best.

I went to this dealership in Feb to get a price on a Cub Cadet ZTS2-54, a $5K machine, talked to…read morethe salesperson Ken and was told he had to check with Bob. Neither Ken or Bob got back to me. In March I again went to Reardon Briggs asking why I didn't hear back from them and to get pricing on a ZTXS4-54, a $8k machine. Ken said he had to check with Bob and he'd call me, well I'm still waiting!!! Why would anyone do business with this company. I did go to Bradys that day, they were helpful, but didn't have that machine in stock. I have since purchased the ZTXS4-54 at M&H in Middletown, Matt was wonderful to deal with.

All of these reviews are of some homeowner picking up unsubstantial items they could have gotten on…read moreamazon or home depot. I had my tractor serviced and have had a very different experience entirely. For starters they are 6 months behind in servicing anyone because they have one mechanic someone quit and they don't see a need to replace them. I called in October and I just got a call last week. It has been 4 months. They picked up the machine for service. They informed me the tie rods were broken and it would be 1200 more. I said thats fine proceed. A day later they called me and said another part was broken its 300 and an hour labor. I agreed again. My bill came to 14 hours of labor. The tune up of the entire machine and all its systems was 4. The tie rods and housing were ten? I find out later they had the new helper that is in training working on my machine. The extra part I had to pay for is clearly something they broke while taking it apart which is why I didn't hear about it until the next day. I have tried to find where replacing tie rods is over three hours but cannot. When I asked the technician why so long he responded that well we had to wait for the parts? Was I paying for labor while we waited? My tractor isn't practice for your trainee. How dare you. Worse experience ever. If you are lonely and you want to chat up an old man at the tractor store well then yes this would be the place to go. It's that nice country feel. When I asked the owner why did I have to wait 4 months to get the machine in, his response was well I waited a month and a half for an oral surgeon! Poor dear, you can go to someone else, I needed a kubota dealer and did t really have a choice. Not to mention hey that's your mouth that is disgusting go to the doctor for the love of God. Its that backwoods country bumkin mentality that makes this a dying business. Shame on you. Shame on this. No excuse for a business. 14 hours labor?

The staff at Tool Factory are always extremely helpful and they always have just what I need…read more They're located near my work and have a good selection of items for any home improvement job. Plus, their hours are fantastic - it's difficult to find a locally owned shop with better hours (they're open every day of the week).

Don't wear a mask if you want to go to this place, the owner will make fun of you with any other…read morepeople that may be in the store. He makes it a point your not welcome if u are wearing a mask. The place looks like it ready to shut down with only a few tools actually in the store and the prices are much higher than everyother tool store ive been to and there all old out of date tools that have been sitting full of dust on the shelves.. i have 40 years experience in buying tools and never have been treated like that when trying to spend a thousand on a tool. Or seen someone try to get top dollar for out of date old new stock.. do they waste your time your local ace has more than this place and friendly.

1st time there - needed work on my rider. They called with 2 estimates- 1 for what was broke and 1…read morewith what was broke plus recommendations. Was glad they explained both. Got my repair with no add ons and picked up - bill was less than quoted. Good shop, friendly staff. Will def use them again if I need repair.

For the second time in about 6 years, I used Brady Power Center in Stormville, NY for maintenance…read moreand repair on my 15 year old (or so) Ariens Deluxe 28 Snow thrower. Brady's has consistently demonstrate a strong, customer centric service, being quick to pick up, repair, and return my snow thrower in excellent condition. They're professional, friendly, and reasonable in price. I have every reason to believe they'd offer the same quality of care in sales as they do in service.

They helped me right away and had the best prices on mower parts!…read more Other lawn mower shops wanted at least 20 to 30% higher prices. There customer service was very good, they knew exactly what parts I wanted for my Bobcat Zero Turn Riding Mower! I'd recommend this place if you live near Mahopac?

Totally avoid this company . My son dropped off his rider mower there because it wouldn't start. He…read morecalled them a few days later and they said the engine was toast and it would cost $1500 to replace it!! They recommended scrapping it and they would be happy to scrap it for him for a $100 fee. My son slept on it and today went there with a rented pickup to get the mower back. The workers met him outside and said we thought you wanted us to junk it for you. When my son said no, they ran back into the shop and a manager came out. The manager then quickly said my mechanic worked on it last night and it's almost working now. It'll cost about 600. And it will be good as new. Kind of contradictory to what the staff said when he first got there. From junking to rebuilding it. My son then OK drove down a block and turned around because it just didn't sit right with him, how they changed their mind from junk to gold and told them that he wanted it back. They then gave him a bill for $300 for work he never authorized ( remember the staff told him to junk it) and he saw that a new battery was listed on the bill. He lifted up the seat and saw that it was the same old battery he had on it. Make a long story short this shop reeks of deception I wouldn't spend a dime there. I recommended that he called the Better Business Bureau and that's what he's going to do. To go from we recommend junking it, for a $100 fee, to "oh no don't take it, we can fix it " when he canceled the junk it order and came to pick it up, then billing him for a new battery that they never installed, we'll you don't need to be a detective to see something isn't on the level. The place doesn't even rate 1 star.

Absolutely great work & customer service. Called to get snowblower repaired/serviced & they…read morementioned had time to do mower so with the free p/u had blower, lawn tractor & zero-turn all picked up & serviced & any repairs done. Had them all delivered back to me in less then an a week & a half!!!!!!

Service is great! Workers are very nice and friendly. Get stuff done faster than most places, very…read moreorganized. Overall, really great work place in general, highly recommend.

Quality of service and the skill level and professionalism of the staff was excellent.read more

If I could give this business 0 stars I 100% would. I talked to a man over the phone who said they…read morewould be able to at least tell me what's wrong with my sky dweller Frankenstein and I drove 30 minutes out of my way to come out here only to be told by the owner they refuse to touch it and won't be able to help me. The guy was incredibly rude and didn't even give me the time of day to explain my situation at all insulting me and my watch

I dropped off a motorcycle as a favor to my sister (her friend). Cam and his staff were extremely…read moreaccommodating and helpful. Their professionalism is outstanding. They unloaded the motorcycle from the trailer and I was in and out in less than 5 minutes. I definitely recommend this shop.