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    River Run Senior

    5.0 (2 reviews)
    Closed • Closed
    Updated 2 months ago

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    2 months ago

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    Jason P.

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    1 year ago

    Jamie and Ernest have been a great help, couldn't have done it with out the great support.

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    Jason P.

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    My dad died here and they still made us pay an early lease termination fee for his lease…read more There are no words for how irresponsible and inhumane this company is. Their broken email system can't even reliably deliver email to me, a problem I have literally never had anywhere else. Their office is open only two days a week, and often it is closed even when it is supposed to be open. They have always been slow to respond to maintenance issues and their fixes have been half measures and performed with absolute incompetence. My dad had problems with pests which kept coming back, doors which didn't seal properly, an air conditioner that was broken beyond the legal deadline for a repair in the scorching summer heat, and numerous other problems. Nevertheless, until today, I gave them a pass on all of this. Until my father died in his home and they would not let us end the lease early simply because I had applied for the unit in my name since he could not qualify for the rent on his own. My heart is broken and my trust for this company is completely gone. Do not make the mistake of moving here.

    Capri office takes forever to respond to the needs of the tenants. Office team is super slow to get…read morework orders to the maintenance team. Maintenance is great when they get to you. TRASH AND ABANDONED CARS IN THE PARKING LOT. Office will not ticket, tag or tow any vehicle. I've had car parked so close to my car for 7 weeks now. The car doesn't run but they won't do anything. Parking is terrible. I've had a toilet water running for 12 hours with no response yet.

    Red Mountain Realty - Business card for Tiffany Martin

    Red Mountain Realty

    (10 reviews)

    Simply amazing! We…read morehad been with another manager for the past two years and I had reached the end of my rope. That all changed when I spoke to Tiffany. She stepped in and assumed an existing lease immediately the lines of communication were open. What I thought was going to become an eviction now appears to be a salvageable tenant. If you are looking for someone to allow you to sleep at night knowing that you and your property are in good hands then she should be your choice.

    1 Star I had an…read moreextremely disappointing experience with April Cummings as our real estate agent/property manager. We rented a beautiful home through her and had a one-year lease. At no point did we receive clear notice that we were expected to move out at the end of the lease. We have a family with my husband and two small children, so being told that we had approximately two weeks to leave put us in an extremely stressful and difficult situation. April later claimed that she had notified us prior to our move-out date by text message. We never received that text message. Had we actually received proper notice, we would have had the opportunity to make arrangements and find another home without being put in such a difficult position. When we explained that we had never received the alleged notification and needed adequate time to find housing, she offered us a home in Henderson. That was not a reasonable option for our family because we live in Boulder City and our oldest child attends school here. We declined. We were then pressured to leave on an extremely short timeline. We explained that we needed 30 days to properly secure housing for our family. Ultimately, we were granted the 30 days, but the situation should never have reached this point. There were also concerns regarding the condition review of the property. We invited April into our home so that she could review the property, but she stated that she had multiple vision issues and was unable to properly perform the inspection/review. I understand that people can have personal limitations, but the responsibilities of managing the property still needed to be properly handled. What makes this situation even more disappointing is that the homeowners were also treated poorly throughout this process. They were kind people who wanted to move back into their beautiful home that we had been fortunate enough to live in. We had a very positive relationship with them, and in my opinion, they deserved much better communication and representation from the person handling their property. The homeowners should not have been put in an uncomfortable position, and neither should our family have been. With better communication and proper management, this entire transition could have been handled respectfully and professionally for everyone involved. Overall, the lack of communication, the alleged notice that we never received, the extremely short notice we were given, and the way the situation was handled left our family scrambling to find housing. As a real estate professional, I believe tenants and homeowners deserve clear communication, proper documentation, professionalism, and competent handling of important lease matters. Our experience with April Cummings did not meet those expectations. I would strongly encourage anyone considering renting or managing a property through her to keep careful records, communicate in writing, and make sure all lease terms and move-out expectations are clearly documented. Based on our experience, I would not recommend her services.

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    We had a great experience working with Ziprent as a potential tenant for a property…read more Everything was managed very efficiently, all the way from initial contact to showing and after appointment feedback. The business was conducted via text message and email. But when I couldn't find the gate code to enter the community, a nice phone agent was there to help and resend the information immediately. Thank you for your support and the opportunity to quickly see a possible home for my family.

    River Run Senior - apartments - Updated September 2026

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