It is refreshing to be treated like a valued Customer. That's what Katie did at our recent visit to…read moreservice our 2022 Tiguan. We bought the car at Hillcrest Volkswagen and had the most horrible experience with there service people. The most incompetent, stupid service people I have ever encountered. They are closed now and deservedly so. However, those incompetent people were transferred to Hawk Volkswagen (don't go there). They are or will ruin that place as well. Had a check engine light come on. Called Hawk. Spoke to the incompetent Amanda (from Hillcrest) she told me I could have an appointment 3 weeks from the date I called! She has no idea how to support Customer's. And there was no talking to her about at least checking to see if the problem was serious. I hung up and called Sendell. Katie was great right from answering my call. Understood the concern and scheduled an appointment in 5 days. When we arrived at Sendell Katie was there to greet us and handled everything; engine light and oil change. Katie gave us regular updates on the service progress. Katie went the extra mile and found a coupon (that we knew nothing about) from Hillcrest that reduced the cost of the oil change and applied it to our invoice which saved us money. This is what Customer Service is and should always be about. I'll be a Sendell Customer from now on.

Sendell gave me $6000 more than other dealers nearby. It didn't matter which car I bought. I got a…read moregreat deal on a new Outlander. My salesman, Derek Huzicko was terrific. He ran a lot of prices for me on various cars that had the one feature I was most looking for (blind spot detection). Ask for Derek. He takes the time to make sure you get the car you want. He doesn't try to upsell you. Also the finance woman did not try to pressure me to get the warranty. The paperwork she presented me with was actually lower than I had been told. She found some fees that I didn't need. This was a great car shopping experience.

Front door prices, they tell/show you what your paying upfront, no this price then it's something…read moreelse. It's not just subaru, it's all three. Sendell is family owned and ran, however they make that family feel extended to us. I been a repeat consumer for this reason alone. Anyone can sell you a car but these people are not like others.

What an amazing buying experience for me and my niece (20 years old who ) for her first car . John…read moreBistline had so much knowledge and treated both of us with so much respect . You can tell he loves his job . He had so much knowledge but wasn't arrogant at all . We felt so comfortable with the whole buying experience. Which is so rare . Chris King ( one of the owners ) was so amazing and so kind to us . Dealing with a Family owned business is so much easier than dealing with a corporate owned business . It went so smooth and we never felt pressured . Thank you so much to Sendell and John . You made buying a car fun again !

Surprisingly stress-free…read more Compared to the other dealerships I visited, there was a noticeably more casual and friendly atmosphere here, and Lori Weight, who was helping me, was also very personable and nice. After some of the experiences I had at other places, it was refreshing to find the car they promised to show ready, checked out, and as described. The follow-up visit to fix a small issue with the car I bought also went pretty well. All in all, very nice.

Took a week to get an appointment but I took my car there to get analyzed and fixed because it kept…read morestalling out. they ran the analysis quick enough and found that the boost pressure sensor came out of the charge air cooler outlet pipe, so there was a big gaping hole in the pipe. They literally put electrical tape over it and said they ordered the part but it was on back order and would be a couple weeks but they were going to try to get it from somewhere. I paid for the analysis and left with my car. A week goes by I don't hear from them and they are not answering their phone. I stop in and they tell me they didnt realize that i wanted them to order the part. now the tape lasted not even 1 day and I told them that and to please order the part. Another week goes by, same deal. Not answering their phone so i go in again. still have not ordered the part! Told me they were having difficulties. Says they're going to order now. Finally I decided to take my car somewhere else Because obviously they are not reliable. guess what? Dude had it fixed in less than 3 hours! I get home - Bowser calls and says the part came in . I'll never go there again. Totally different experience than Bowser Subaru in Mt Pleasant. I'm giving them one star due to their lack of communication and lack of consideration and not following through with what they said they were going to do the first time!

Got a flat tire and these guys were able to patch it up in no time. They made me feel very…read morecomfortable and I got a great price for the patch and an oil change. This will definitely be my regular shop from now on!

We started going to Litwin on a recommendation. So happy we did. Cars are done fast and fixed…read morecorrectly. Couldn't ask for better service. Scheduling is easy. Even if it's an unexpected visit.

Very impressed with this shop! They took care of my car quickly and didn't overcharge me. The…read morecustomer service was outstanding, and I felt like they genuinely cared. Definitely my go-to repair shop now!

I schedule my two vehicle for inspection on Tuesday and Wednesday. Was in and out within a couple…read morehours and prices was good. Great guys , honest pricey and great service. Ken Kramer

Barry Kelly's Automotive is great! They're honest, knowledgeable, forthright, reasonable, and they…read moretook the time to explain my estimate in detail. The repair was completed on time and they even offered to ride me home while my car was in the shop. I'm thrilled to have a great repair shop so clear by!

Just terrible!, Stay away! ... Car was towed here after it wouldn't run, they assured a fair price…read moreand good service. Hardly! Complete rip off artists! Might as well take your car to a dealership. After spending over $1000 they wouldn't even inspect it.

Sharpe Auto Motive the service we received was impeccable the owner went over and beyond even…read morecalling us on a Saturday we were having many issues with an older vehicle, and he didn't stop until they figured it out. Even took time and parts that he didn't charge us for to try to figure it out. They are incredible and decent and honest. Thank you.

My car was towed there after the car lot I had just bought it from,Nexgen motors refused to fix the…read morebroken and leaking radiator, they already got their money.Sharpe automotive fixed my car in just one day.And they also talk respectfully to the customers And the price was reasonable for all the work put into my car. Janice Virgili

This has been my recent go to garage for upgrades to my Subie. So far I've had my performance…read morebrakes installed, NGK spark plug tune-up and my first synthetic oil change with a K&N filter today! I like that they will install customer parts. Most corporate type places won't do that for various reasons. This is a family owned business for many years. Ed jr has always been cool and offers advice for recommended upgrades as well as good advice for my upgrade ideas. Staff are friendly and mechanics are knowledgeable. Never feel ripped off for service and always satisfied, so they get 5 stars from me. I would definitely recommend their services to anyone!

Been going there off / on for 10 years....Man, there's actually an honest mechanic around !!, I…read morethought they all left the planet, haha Mr. Rochez senior: Class act, always willing to talk to ya, let you know whats going on, how much, time parts etc. I always bring my parts, cause my nephews are in the auto business, he doesn't mind at all. His son: great guy, great mechanic. Honest, always willing to say hi, talk to you about your car etc.