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River Park Community

5.0 (1 review)

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7 years ago

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Social Security - Two chairs, and a window

Social Security

2.6(16 reviews)
2.0 mi

This office was nicer than I expected. First of all, it is conveniently located on Arden Way by…read moreFulton Blvd., and it has its own private, free parking. When you first arrive, you are subjected to a security search. I had to empty my pockets, and the security guard ran a magnetic wand through my entire body and shoes. It's a Federal building after all. I went on a Tuesday around 10 a.m. without an appointment since I was having an issue completing an online application. After about 30 minutes, I was able to get an appointment and plenty of information to get my application completed. Way better than the DMV.

The whole local government in California is trash. I have a disability ( TBI). I was in a coma for…read more6 months 10/9/10-4/9/11). I laid in a hospital bed and rotted for half a year! I went to be evaluated to get back on disability after losing my job due to my disability. I was asked some double digit addition questions and I assume I was correct, because I'm suddenly not disabled.... Then I went to my doctor to get him to write a letter that supersedes the misdiagnosis by the person from social security. Once I told him according to social security I'm apparently not disabled he disagreed and wrote me a lengthy letter citing my many deficiencies as the need for disability because of my coma. How is social security going to give disability to people who don't need it, then when a legitimate disabled adult comes to your office, you deny him?

Social Security Administration

Social Security Administration

3.3(27 reviews)
7.4 mi

5/5 for phone call to schedule appointment. The person helping me was extremely kind and…read moreinformative. She provided me all the info I needed and more. 4/5 for office appointment. There are two security guards by the door to check you in and make sure you're not carrying anything dangerous. You check in and get a ticket with a number on it like the DMV and wait to be called. Even though I have an appointment I wasn't called until almost 15 mins after my appointment time. The person that helped process my paperwork was nice and quick! I didn't expect a longer wait time when I had an appointment so be prepared for that.

Regina is the best worker at this facility. Everyone else here had a bad attitude and made the…read moreexperience uncomfortable. If Regina were not here, I would never come back. The first lady who did my fingerprints deliberately messed them up. She knew the fingerprints were done poorly and told me that if it became an issue, I would have to reschedule. Unfortunately, that's exactly what happened--we had to come back because the fingerprints were taken very badly. Thankfully, when we returned, we asked for Regina, and she truly went above and beyond. She handled everything professionally, fixed the issue, and was kind, calm, and helpful throughout the process. She is truly the sunlight in a very moody and unpleasant place. There are three other workers here, and all of them had attitudes that made the experience stressful. Thank God Regina is here, and I sincerely hope she stays as long as I, my kids, and anyone else we know need to use this facility--because we will always ask for Regina. If management is hiring, please hire people with good attitudes who actually care about doing their jobs correctly and not messing things up for others.

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Social Security Administration
Social Security Administration - 20 mins on hold to be hung up on by a recording

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20 mins on hold to be hung up on by a recording

River Park Community - publicservicesgovt - Updated May 2026

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