Worst place I've ever stayed. Roaches, spiders, crickets galore. I demanded my money back and…read morecanceled the rest of my stay. I'd never stay there again. I can't see how they stay in business. Don't waste your time or money!

Love this place! It is what it is, but it is clean, quiet and affordable. We'd suggest upgrading…read moreto an efficiency if you'll be there more than a night or two. Their adjacent Hunter House Cafe is open for breakfast and lunch and serves up generous portions and lots of smiles. The owners, Mike and Nancy, have been innkeepers for a long time and go of their way to make guests happy. While you are there, stop across the street to Old Ingram Loop, a historic shopping area filled with unique galleries and shops. Must sees are Southwestern Elegance and Clint Orms Silversmith. Less than a mile away is the Hill Country Arts Foundation, where you can visit their gallery or catch an outside play in the summer or inside in the winter. Recently moved to their grounds are the replicas of Stonehenge and Easter Island. Bring your cameras!

I have had several pleasant dining experiences at Inn of The Hills, I prefer the Prime Rib Buffet…read more This past dining experience was different ... I came in to dine with fuve of my friends to show appreciation for their unselfish charity in my community ... When we arrived , around 12:30, there was a small glob of prime rib on the buffet ... the chef recognized this and brought out some more prime rib and made the comment " I would have prepared more if I knew I was going to have this many people ... what he served me on side was dried up whet leather ... the other side was a bloody pulp ... I did not fuss because I did not want to upset my guest ... but they will not have to worry about me returning after that dining experience

The Inn Pub is loud, but it has a nice dance floor and good Country bands. Not a great place to…read moretalk, but good if you're in a country music mood to relax with a dance and maybe a dance.

Found this wonderful place while using the visitor app on my phone, and I highly recommend both the…read morehotel and the app! The proprietor is super nice and accommodating- we were lucky to get a reservation short notice for one night and take in a little of what this nice town has to offer. Will be back, thanks.

We spent a couple of months at the Carlton Club Inn while we were waiting to move into a new home…read more The apartments are furnished with everything you need, they are immaculate, and the landscaping of the grounds is lush and beautiful. What makes this place extra special is the manager. Jamy is the gracious and hard-working. She clearly takes pride in taking great care of both the Inn and the guests. We had a couple of scheduling problems and Jamy was willing to work with us, for which we were very appreciative. The Carlton Club Inn is located only a few hundred yards from the Guadalupe River and about 1/4 mile from the 1011 Bistro. The beds were very comfortable, the linens were high quality, and the bedroom curtains were heavy and lined so they kept light out of the bedroom very well. There is plenty of off-street parking. The Carlton Club Inn was a real Godsend during a time when we were between homes. We could not recommend it more highly and would happily return to stay there again. Thanks, Jamy, for sharing your little slice of Heaven on earth with us.

This place does not care about customers. Family member made reservation , then found out he had a…read moredoctor's appointment so canceled 2 days later forgetting about the fine print. It would have been nice for the company to send an email stating that you will lose what was paid since you canceled reservation, so they could have planned accordingly. No one likes to lose that kind of money. If you treat people like this you will have no customers.

BEAR-y Best Family Getaway! 5 Stars All Around!…read more Drop a paw print if you've ever had so much fun, you didn't want to leave! We just wrapped up the most BEAR-y magical stay at Jellystone Park™ Guadalupe River, and it was everything our multi-generational family needed and more! From thrilling waterslides to peaceful poolside moments, every detail was thoughtfully designed for fun, connection, and relaxation. Whether we were splashing, laughing, lounging under a cabana, or posing with big smiles for unforgettable memories--this park delivered joy at every turn. The staff was kind and helpful, the facilities were spotless, and Yogi Bear made a few special appearances that the kids will be talking about for weeks. This place is a gem for families of all ages and abilities. We left with sun-kissed cheeks, full hearts, and a promise to return. Highly recommend! Clean, kind, safe, and full of fun! Five stars from all three generations of our crew! #JellystoneJoy #FamilyFun #GuadalupeRiverMagic #BearHugsAndMemories

I would look for a different hotel if you're planning to stay in Kerrville…read more Room was well used and in need of updating. The small refrigerator hummed loudly. I finally unplugged it, the next morning there was a small flood on the floor due to the ice in the refrigerator melting. The next surprise was when I got home was discovering the hotel charged me more for the room that the reservation I made with Expedia. I called Expedia, they said there was nothing they could do, it was up to the hotel to agree to refund the difference. The hotel would not agree, said I was quoted the wrong price from Expedia. So I called my credit card and disputed the bill, sending them copies of the quote and the invoice I received from the hotel. They issued a temporary credit to my account, about 3 weeks later I got a letter saying the credit was permanent, so I guess the hotel agreed to refund the difference.

Stayed the night after going to the Arcadia. This place was probably THE PLACE back in the day…read more Needs a little TLC but still a nice place. Has a restaurant, 2 huge pools, spa and a really nice pub with huge bar and lots of tables and dance floor. The room was a little musty but large shotgun style with doors on the parking lot and the courtyard. Courtyard side has a small table and chairs to sit out. King bed, desk/chair, 2 more chairs, small refridge and microwave. Small TV with Dish. Large picture window overlooking the courtyard. The reason only 4 stars is because of the bathroom. When they remodel, and they do need to, they need to move the bathroom wall into the bedroom about 5 feet. Room would still be huge and bathroom much better. Counter top about 6 inches above my knee and sink about the size of a mixing bowl. Toilet paper holder is behind the very low toilet, not sure how anyone but a gymnast could get it. Huge door opens into the bathroom. Pocket doors maybe???? Not a handicap room because a chair or walker could not get thru the door. Maybe bathrooms were not as important back in the day. Good location and nice people working there.

My husband and I were treated very well. The staff is wonderful Patricia, Alfredo and Nelly. The…read morelocation was perfect while attending school. Absolutely the best deal in Kerrville.

The room was run down, it needs to be totally remodeled, all the floors are damaged, the bed spread…read morehad stains on it and the towels were paper thin. I went to make a note and there was no paper or pen in the room. There are no plugs in the bathroom, so forget about blow drying your hair, there is no coffee in the room and if there is any in the office it won't do you any good if you get up early because the office isn't open. When I turned on the heat it smelled horrible and it is extremely loud. Frankly, I cannot think of one good thing about this room.

Woke up from a Fredericksburg winery induced black out with my leg covered in blood from a gash on…read moremy calf. How I got from Fredericksburg to here is a mystery.... One I would rather not solve. Had to call a cab back to Fredericksburg because the Ubers were scared to pick me up from here... honestly I would have been too. I guess they had vacancy at least so 2 stars for that???... but not a place I would consciously stay. EVER.

Ad in paper (that came out today mind you) said $190/week. Get here to check it out. And owner said…read moreits "$275/week" and "that's an old ad". Some rooms were even more and I don't know why. They all looked the same to me. Total roach motel. Smelly dirty, total dive and definitely NOT worth $275 and BARELY worth $190/week. Totally dated interior. Old linens, kitchen was dirty. I would be afraid to sleep on the bed for fear of bedbugs.