I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.

They did an outstanding job!!! Darrell, Dave, and the entire crew were incredibly professional,…read morerespectful, caring, and knowledgeable. Their craftsmanship was fantastic and their work impeccable. I really appreciated that they left everything clean as well. I highly recommend them!!

From the planning to the installation, I couldn't be more pleased with Flooring Concepts. Everyone…read moreI worked with in selecting my flooring,- Kirk and Carol to the installation team - Tim and Giovanni were top rate! I am thrilled with my new floors and would highly recommend Flooring Concepts. I give them a 10++++++

Our experience with Flooring Concepts was very disappointing. When we were scheduled for service,…read morethe timeline suddenly changed from what it was when we signed the contract. We felt scammed because timing was very important to us, but had to proceed despite feeling the owner was dishonest. The crew that was sent to install (Tim and Giovanni) was unprofessional and made a lot of mistakes. It got to a point where we felt uncomfortable with them in our home. When they did show up, we caught one of the workers laying on our new carpet and rolling around. When we brought up the issues to the owner and installation manager (and sent proof), they did not seem to care. It seemed as if this was normal for them. Any solutions were brought up by us and no solutions were provided by the company. We even had to point out a lot of mistakes that were made that the installation manager missed. At one point, we had to facilitate getting our carpet to our home because one of the workers wanted to leave and we had to do the labor of carrying the carpet into our home. When we finally got another crew out, they were confused about why our project took 7 days when they said they could have it completed in 2. At the end, when discussing with the owner, we felt he was he acted rude, aggressive, and condescending. The dishonesty and lack of communication throughout the process was the worst we've experienced through 5 years of home improvements. An actual quote from the owner was, "I only care about the numbers." After fighting with them for a week, the end product is acceptable but not as expected or worth the price. This company does not care about the job they do, they say themselves they only care about the numbers.

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

Ken has been doing floors for me for the past 15 years. He…read moreprovides professional service and quality in all the work he does, that is why I have been using him for the past 15 years. Marc Apple - Apple Construction

Great customer service and very professional in everyway and matter. Very knowledgeable as well.read more

Would not take back unused product. I asked to see the paperwork that stated "all sales final" and…read morewas told "tell it to the lawyers". Rudest interaction I've ever had at retail. At no time was I ever informed that they would not return unused product if that's your policy it needs to be explained.

We had our floors redone back in April and we absolutely love them! We have three dogs and carpet…read morewas just not working for us anymore so we decided to go with luxury vinyl flooring. The owner of Attractive Kitchens and Floors was extremely friendly and personable. Scheduling and planning was very easy and they quality of work was fantastic. They even let us choose to do some of the work ourselves to save money which was really nice. We have had the floors for 6 months now and they are holding up beautifully to all of our furry friends. My husband and I feel like we have a home straight off of HGTV! We highly recommend this company!

I needed to cover the concrete laundry room floor. Where the concrete had a "history" of differing…read morepaints, making professionals question whether repainting would hold. A trusted real estate person recommended Miracle Stone, based on her experience. So it was a go. The measurement person was personable, knowledgable, and readily answered my questions. The installation team not only was on time; they professionally took care of a few "special needs" of this 65 year old floor. Only been in a few months so cannot speak to longevity. But looks great and is the needed product. And good to have the owner on site during installation. One aside: Hadn't though about a cold stone floor with bare feet. Just a reminder, no big deal. Rod Knight Valley City, OH

We needed a very large section fixed where a plumber destroyed…read more Carmen matched the area and had fixed within 2 days. The fees were very affordable and the communication was impeccable. I highly recommend this company, They even called after the job was finished to make sure we were satisfied. Family run and great people,

When went it to discuss new carpet at Westlake had just bought new home and based on commercial…read moreover the years thought would be someone wanted to buy from. Not much time spent with us but took 4 samples. We were told someone would call to set up measurement after a week no one touched base so we called they said oh we wrote down number wrong. Strange as they had repeated back and had email. No email. After finally came the guy that took measurement said office would call next day after almost a full other week we had to call and it was evident hesitated and then said oh just came in I will call you later. He did and price was fair. However at that point it left that feel how would install be handled. We decided at that point to call another place they were not cheaper but they from start handled things the way customer service should be.

From the moment we walked in the store...to when our installer left...the experience was perfect…read more Price was reasonable, installation was flawless. The installer even called back to follow up. I am over the moon...happy with Calvetta brothers...and don't forget their sister...Casey. It should be Calvetta Brothers and Sister...but who am I.