Overall it is a loud (I95/Train) area - so if that bothers you - this building is a non starter…read more I am okay with that. The stand alone garage you can rent for $' looks like a lean-2 with tarp on the roof and definitely leaks all over the place. The road (highland) next to the building and the pay-for-parking lot (town) look like cluster bombs were used in an all day attack. Really bad. Highland is a disaster for a mile+ or so. One of the things I liked and found cool was the fitness room. Little did I know it is in disrepair (broken machines, missing free weights [which are limited to start with) and it seems that will never change.... Other people I've run into in the fitness room said they complained, brought their own attachments for the one pully machine there - but the only thing that changed for many months were "Broken" signs added- and a sign begging for the weights to return home..... They did plant some flowers in the courtyard.

Beware! Mice Infestation, Robberies unaddressed, Management…read morenot responsive and more! I could not be more grateful to my wonderful real estate agent Kathy Loucks she is the best! I regret to say that my 4 months experience at The Highlands in RYE NY has been a filled NO RESPONSES to major legit tenant issues MICE! An appalling mice infestation has marred my stay here, management's shocking lack of responsiveness, plumbing issues and the concerning lack of security blowing off a robbery that took place just sending us tenants a "heads up email" making it an uneasy living environment for residents. Make note I am also paying an obscene monthly rent in a very small studio. Mice infestation is a constant and unsightly issue throughout the premises. * This makes for an unsanitary and unpleasant living environment. It is essential for any property management to take prompt action (21 days by the state of New York, it is past 21 days now) to address such health hazards, but despite numerous complaints, the problem has persisted for many of us, indicating a complete disregard for residents' well-being. o Calling the exterminator weeks later and not responding to tenants about how they are resolving the issue is another major issue. * I sent multiple emails to the management company - CAROL, EDWARD and MARIE they read my emails multiple times until a week later when they sent a response the exterminator would come. * On the Friday of July 4th weekend, I had mice running around my apt. I called the emergency number multiple times who shared they would reach the Super Stanley, NO RESPONSE. * I saw Stanly the Super on Monday July 3rd and asked why he did not get back to me? "My phone was broken "I made him come up and seal ALL the holes (THERE were MANY) it was done so poorly I have what looks like white clouds visible all over my apt where there are holes on the floor. * Mice have been seen in the entrance to C building, droppings have been seen in the entrance areas, and even in MULTIPLE apartments. Furthermore, the management's unresponsiveness was absolutely infuriating. I tried contacting them multiple times, whether through emails or phone calls, and received nothing but silence in return or sign up for the exterminator. It was as if they preferred to turn a blind eye to the problems rather than actively seeking solutions. This lack of communication is highly unprofessional and shows a complete lack of respect for the residents who trust them to maintain a safe and comfortable living space. Another major concern was the apparent lack of security at The Highlands. Doors being left open on the basement floor is an invitation to potential robberies and rodents. Residents deserve to feel secure in their homes, and this blatant negligence on the management's part is both alarming and unacceptable. The state of the recycling area over the weekends was another indication of the management's careless attitude towards maintaining the property. Trash and recyclables were left unattended, creating an unsightly mess that attracted even more pests. This level of neglect is not what one would expect from a property management company that supposedly upholds a certain standard of living. Lastly, the lack of response to emergency calls- having an emergency number is meant to provide residents with peace of mind in knowing that help is just a call away when they need it most. However, it became apparent that this service was merely a facade, as no one ever picked up the calls or responded in times of crisis. In conclusion, the grounds are beautiful, the people that live here are so nice, but make note management is not keeping up or caring about what was great place to live. The issues with mice infestation, unresponsiveness from management, lack of security measures and more make it a disheartening place to live. Save yourself the stress and disappointment and look elsewhere for a more attentive and responsible living environment. * I lost my mailbox key, and asked to pay for a new one the first week I was here in March its July 31, 2023 * My name has not been updated on the buzzer. * My front door I have to kick in my every time I open it, I was told this is normal. I have never had to kick in my door to open it in any apt. Stanly actually showed me to do this to open it * To begin I was harassed by my neighbor within my first few days here, buzzing my buzzer obnoxiously after 9 pm to let him in, I did not. then he screamed at me outside my door. Management said they would investigate it, but never responded. I am a single girl.

My wife and I moved to a two-bedroom at River Tides close to 6 years ago having lived in Scarsdale…read morein a six-bedroom home for 47 years. We loved our home and the Scarsdale community, but have never looked back following our move to River Tides. So, what is it about River Tides we like so much? The on-site management staff has been responsive when ever we have needed their help. The 24 hour concierge staff is professional and friendly. Gerson, the super is just that, he is "SUPER." He also oversees an excellent maintenance team as well as a wonderful cleaning team. One special feature of the building is an "events" coordinator who arranges and/or oversees 6-8 monthly activities including scheduling food trucks visits to River Tides, complimentary drinks and hors d'oeuvres at local restaurants, and occasional on-site wine tasting events. As for the building itself, when you are in the apartment, you cannot hear any of your neighbors. The walls and ceiling keeps your apartment nice and quiet. The amenities are plentiful including the outdoor lifeguard swimming pool, 4 outdoor grills, fire pit, indoor sauna, hot tub, and on-site spa where you can book a massage. There is also a large fitness center for adults of all ages as well as a outdoor playground for pre-schoolers. In the grill area River Tides has even planted a variety of herbs that are free for the taking if you need one or two of them when making dinner. There are three levels of indoor parking as well as a storage area that can hold all the extra "stuff" you should not have brought with you when you made your move. There are two large lounge areas where you can entertainment visitors or relax in with neighbors, as well as a small playroom for toddlers and young kids. The building has also provided an internal communication system to reach both building staff as well as neighbors. But, perhaps two unique features that makes River Tides truly special is the inspiring view it has of the Hudson River and Palisades as well as its access to the Metro North train station one block away. Together with its close proximity to the city, River Tides has been a perfect luxury rental property for my wife and me. John B.

My wife and I have been searching and searching for a new luxury Apartment closer to the city. From…read morethe time Christine Fowler showed us a few apartments in River Tides, no other place compared! Christine was and still is amazing. She stayed with us for hours and we didn't feel pressured at all. We cant wait to move in December. If you're in the market, give Christine a call and you wont regret it. The river views and sunset pretty much sold us!

Jefferson Place is one in a million. It is well managed and a great place to live. In your unit…read moreyour neighbor above will never disturb your peace walking around or moving furniture. There is a layer of concrete between each floor that prevents sound traveling between floors. The walls are made of cement blocks that also help prevent sound conduction between units. Because of its construction Jefferson Place is also pretty much "fireproof." The units have 24 hour a day ventilation in kitchen, bathrooms and laundry areas which makes units always smell fresh. The grounds, halls, gym, party room, library, video room and children's play room are clean and well maintained by an excellent staff. Pets are allowed but are not allowed to disturb others. There is covered parking and some storage spaces. In each unit you'll find granite countertops, General Electric appliances, garbage disposal and a washer and dryer. Penthouse units come with a fireplace and other upgrades. Jefferson Place is at the quiet side of downtown away from the noisy traffic at the Ritz and Trump Towers but well within walking distance of theaters, 2 large malls and a multitude of restaurants. Parades go right past the front of the Residences of Jefferson Place several times a year. There is a 24 hour CVS right across the street making this an ideal location. The only possible criticism is that the parking spaces in the garage are a little narrow. Yes, life is great at Jefferson due mostly to the professional staff. There is concierge service 24 hours a day. The building is a secure building monitored by surveillance cameras. The staff treats people with respect but will put a halt to anyone who gets out of control. That rarely happens in this happy environment.

Lived here for a year. Not worth the money for the amount of complaints, horrible parking…read moreaccommodations and clear nepotism of the residents who are tied into the board. Also, the realtor my mother and I worked with was an absolute nightmare to work with. She called my mother stupid multiple times during the transaction, withheld paper work we needed, and most of all was rude and inconsiderate the whole time I resided there. My car was kicked in or vandalized while it was parked in one of the 15 minute spots near the door. When I asked to see the footage they said they didn't have a clear camera angle of that spot.

The building is excellent! The staff is Excellent!…read moreThe neighbors are very friendly and kind. They are like family. The building is being well maintained and all problems are addressed. It's one of the only buildings with doorman and indoor garage in the area. I love it!

Don't waste your time or money. Building people and board are stuck up and bias. Not too mention…read moreway over priced. Though my credit rating is very high and my mortgage approved. The board refused to interview me. They only want certain people in there. They have 6 units for sale there that are not moving. And make that 7 units now and they are not moving. And I just gave you the reasons why. It was a blessing for me. I found a much nicer co op for less money. And it's a beautiful complex, we have a pool, gym, playground for kids and 2 assigned parking spots.

Amazing customer service The information the representative gave me was very productive. So I am…read morevery much interested in renting an apartment in your complex.

A very nice, well kept 11 story luxury Condominium building on the east side of White Plains. Is…read moreit a Ritz Carlton, no, but then again it was built in 1988, when it was the premier Condominium building in the city. It offers nice amenities, 24 hour concierge service, indoor pool, small gym with lockers and showers, indoor heated parking, central a/c, outdoor balcony for each unit, top floor lounge area and some rooftop lounge areas. There is some parking for guests in front and parking on the street. One negative is that most of the kitchens are on the small side. Its very close to Turnure Park, and 10 minute walk to Stop and Shop, The Westchester and under 15 minute walk to Mamaroneck Ave. and central downtown. WP train station is just under a mile also. Great location, quiet because it's not in the middle of downtown, but still very walkable to all. Its priced a little higher than your average White Plains condos, but it is a luxury building and has a lot to offer.

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.

I stayed in these apartments when I was visiting friends. They are really cute two story brick…read morebuildings that are convenient to downtown and the interstate. Lots of food and shopping nearby, yet still tucked away from noise. All of the neighbors that I met, and I met a lot, were really nice and friendly too. I'd say the only downfall to the apartments is that if you live on the bottom floor, you can hear everything that is happening upstairs. I don't know if it was just the apartment that I was in, or if it's for all. But I couldn't get much sleep. Otherwise this place is great. I wish they had more like them over here on the West coast.