1. River Bend Sewer & Drain

0

Carbon Cliff, IL

River Bend Sewer & Drain

Open • Open 24 hours

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Response quality

Excellent

Response time

12 hours

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All Action Plumbing

All Action Plumbing

(8 reviews)

We called due to a meter water leak. The city reported it was my responsibility due to the location…read moreof where the meter was leaking. A plumber came out next day and took care of it. No major repair or charge was required. We asked about another issue, they explained how we could do it ourselves or they could come back the following week, but we would have to pay for the labor/call. With the information provided I was able to buy the part needed for my bathtub leak and repair it myself. Saving me money! If I have future plumbing needs I will be reaching back All Action Plumbing.

Very, very disappointed! We will not ask for this company again. They came without a mask on,…read morewanted to know where the new hot water was. We were not told we had to buy and bring home. Tim said he would pick one up and delivery next week with work to be done as we had another appointment on their calendar. They did not show up and did not call us. Previously we had requested them to redo our bathroom about 8 years ago. They came, said they would give us a quote and get back to us. That never happened. Needless to say, we called Doug's Furnace/air. Showed up on time with a mask on, and a hot water heater as it is their warranty to bring their own. The heater was put in and two new outdoor faucets within a few hours. Excellent work! We will go through Doug's from here on out for any work on these areas. Would not recommend All Action to any friends or family. Disgusted! Duane and Nancy Gosa

Neels plumbing

Neels plumbing

(9 reviews)

We had to shut off our waterline in order to have our refrigerator installed because of a leak in…read morethe pipe to the refrigerator. We had to have the pipe fixed so we were without both a refrigerator and water. We called around 2 PM and by 4 PM., Neel's Plumbing was fixing our line. He was such a nice man and was very reasonable! We're definitely gonna be using him from now on. It was good to go with a local guy!

Very disappointing and unprofessional experience with Neels Plumbing…read more Neels Plumbing was assigned through American Home Shield (AHS) to service a clogged sink. Unfortunately, the experience was extremely frustrating from start to finish. They canceled three separate appointments, and on each occasion, we were left dealing with the inconvenience of their lack of communication. The first cancellation was due to a family emergency, which I completely understood and had no issue with. The second appointment was canceled because they said they had gone to the wrong residence. The third time, they said their equipment had broken the day before. Despite knowing this, they gave us no notice whatsoever and left us waiting the following morning for them to arrive. After three cancellations and repeatedly having our time wasted, I called to let them know that this was unacceptable and that I wanted the AHS service ticket terminated so I could have another company handle the problem. During that conversation, the man I spoke with became aggravated. At the end of the call, he apparently thought he had already hung up--but I could still hear him, and he referred to me as a "fucking bitch." Regardless of how frustrated a customer or business may be, that kind of language is completely unacceptable and unprofessional. I understand that emergencies happen and that equipment can break. What I don't understand is repeatedly failing to communicate with a customer who has been waiting for service, and then responding with disrespect when the customer finally expresses frustration. Three canceled appointments, inadequate notice, and an extremely disrespectful interaction are enough for me to say that I would not recommend Neels Plumbing based on my experience. I hope others are aware of what happened before choosing to do business with them.

River Bend Sewer & Drain - plumbing - Updated October 2026

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