I hired Leticia before my business was even open in the year 2000. She has handled my taxes and accounting and done an excellent job since. The IRS audited me once, spent much of a day going over the books, and closed their audit with no changes. The staff is competent and professional. They're very on the ball and detail oriented, keeping up with changing tax laws and filing strategies, and making sure my sales tax is reset whenever the rate changes.
Leticia has good advice whenever I have specific business or tax questions. Some of the dumb ideas and business moves I've tried over the years... yeah she accurately predicted how those would turn out too. Someone complained about "customer service" well friendly and lax with the details isn't what gets you bookkeeping and tax filings that survive an IRS audit. IDK what the experience is like for one time personal tax clients, but as a business client once you're through the initial setup and in their system they have you prepare the monthly paperwork and send it off to them, then they take care of ALL the paperwork and filings and dealing with them is like a well oiled machine.
If you're looking for a competent long term tax and accounting firm for your small or medium size business, I strongly recommend Rivas Enterprises. read more