Hrant has left me dismayed. I filed my taxes in March and never received my refund. When I would check my status on the IRS website, there was no record of my taxes being filed. I called the office and asked to speak to Hrant, I left 3 messages with his receptionist but never heard back from him. On the third call, however, she said I could make an appointment to speak to him in person but only that day because he was going to be out of the office the rest of the week. I decided to just email him, because I don't live nearby and I work during the day. So I emailed him and meanwhile I checked Yelp and saw that there were several people that were experiencing the same issue with Hrant. That made me decide to schedule an appointment, I called back to schedule that appointment and the receptionist tried one more time to see if he would take my call so I didn't have to come in, but nope he was "busy". Once we arrive at the office, we're waiting 20 min past the appointment time, and we asked the receptionist if he was with a client (what was taking so long?) She said no he isn't, she checked back with him. When she came out, she said it'll just be 5 more minutes. When he finally was ready, we enter his office and notice the tv had a movie on. He also has a large bar cart in his office with half empty liquor bottles and had a Red Bull in front of him. Interesting. I told him how dissatisfied we were and he apologized and checked his system and said well I can see here that your taxes were accepted, so I don't know what's going on, there isn't any issue. Basically, gaslighting me. He blamed his receptionist for not receiving the messages from me, and said he will talk to her about that. We asked to see proof that he submitted our taxes and he provided us with a paper that looked fake and had a confirmation number. It also said my taxes were accepted 3/16/23 but I didn't even file until 3/31/23. Cool. Then we brought up the other yelp reviews and how he's doing this to other people. He said that SILVIA is stealing his clients and making them write false reviews about him to ruin his business. He said he doesn't understand why she's being so vindictive. Really, dude? I don't know what happened with Silvia, but I'm glad she's no longer associated with Hrant. We asked for a refund, and he said okay no problem. He didn't fight it at all, so he refunded my card and I saw it post on my bank account. Then we asked to see on his computer screen where he was getting the confirmation numbers from, and he got defensive and said I don't have to show you anything, you got your money, we're done here. Yeah, because it's all BS. We walked out and told the receptionist that he's throwing her under the bus (with other clients as well) and she was surprised and thanked us for telling her. I filed my taxes elsewhere the same day and the IRS website showed they were submitted almost immediately. I don't understand why Hrant is doing this to people. read more