The man, the owner, is perfectly friendly, business natured, and wants to help! I needed a light…read morefixture $3, 2ft wire $.98, and an infinity bulb $6.99. The place is filled with stuff, there is almost no walking area, does it matter? No! He went into his back room and minutes later returned with all three items like the WIZARD OF OZ! I left, but quickly returned since I needed one washer as well, the packs were $1.50, he without me asking, offered to find one, lose washer, he did, only $.25! I literally gave him one quarter and left. Each part worked perfectly. I will go back, RadioShack didn't have what I needed but he did! Bring cash unless over $20, but there is an ATM IN THE BODEGA NEXT DOOR! Great convenience!

Never go here. They made 4 completely wrong keys. Then yelled at me for ten min bc it was somehow…read moreMY fault- he said that **I** should have known to NOT LET the 'minor' cut the key. Do you see how ridiculous this is?!!!? HE'S the boss!!! Why on earth would he have 'THE MINOR' work the machine then, and stand at the counter with the key machine?!!!? It seemed that 'the minor' wanted to help, and was at the counter for service. (How was I supposed to know he didn't know how to cut them?!!!? He LOOKS like an adult! Why was he even ALLOWED to cut the keys?!!!?) After the first two not working, after going all the way back home to find out, I came all the way back for two working keys, which didn't work, either. No apology from either one of them- just 'I used the wrong key'. Then he made two more. Went back home, and they did NOT work. I should have known, because the customer in there right before me was yelling at the store owner. I just had no idea what they were yelling about. Horribly rude, incompetent service. The mistake would have been forgivable if the owner wouldn't blame the customer(s) about something that's so clearly both their fault. Then he got angry and yelled at me for wanting a refund after FOUR keys didn't work- I wasn't going to go all the way back AGAIN- I would give him negative stars and revoke his 'service' store. HE HAD ONE JOB. Yelling about why your workers are incompetent really does not help your cause. (FYI, after about 8 minutes of his tirade, eventually he said they didn't work because the key was a copy. It wasn't, it was an original. I just wanted to see what he had to say for himself afterwards. If that were even a true reason, he never once mentioned it before.)

This is an awesome place to get paint and all the condiments that go with it. Angelo was extremely…read morehelpful and completely understood my project. He alerted me to the sales they had going on and was very laid back about my semi-first time DIY painting which included sanding and spackle. They have a great selection of colors, all of which contain primer. Parking is super easy, too. Highly recommend! Not sure if I recommend MYSELF yet, but if I don't spill the paint on my couch I would consider it a success!

I went in this morning looking for a paint edger, the person working there knew what I was looking…read morefor and I bought one along with a package of pads.

ordered online 2 days ago what I needed for pick up today. Painting starts tomorrow at 9am so i…read moreneeded to have everything in place by then. Called ahead when I hadn't heard back and Felicia said she was with other customers and the order hadn't been started yet. As it was Sunday I needed to get it together ASAP in case i had to go elsewhere to get what I needed I went in person. Years of customer service has taught me that phone and internet fall behind live clients. Felicia was lovely and patient with my near freak out and got it all together with the changes I decided on. She also confirmed how much paint I would actually be needing. Though she was great I am concerned that the order wasn't put together the day before in case she *was* busy and couldn't get it together in time. *district mgr just called to make sure everything was fine.

Why I won't be back (message for mgmt):…read more I've been a customer for years, made a loyalty account last year, and have spent thousands of dollars on paint over those years. Went in today (8/10) to buy some paint for a small (& cheap) project. After I selected my color, I went to the rep (Eamon) and asked for the cheapest flat-sheen paint they had in a quart or gallon size. Eamon proceeds to pull Emerald in a quart size off the shelf and tell me this is the cheapest paint aside from their samples. I didn't bother to let him know that that *I* knew that Emerald is the most expensive line per oz. At ~$22 a quart, a good rep, knowing the circumstances of my project should've recommended a gallon of Captivate (or literally any other line) which is 4 bucks more for an *entire* gallon. And no, there wasn't a stock shortage -- I checked out what they had when I first walked in. At this point I asked if I could purchase two sample sizes instead, and after looking at his stock of 6 tells me he can only sell me one. I informed him that the last week I purchased 3 samples when there were also only 6 with no problem, and so he lies and tells me this is a store policy and shrugs. Either have the policy posted, or sell your stock. Considering I've purchased many multiples of samples from SW in the past, I think it's bs. I have also never had a store tell me they can't sell me the product they have in stock. Super weird and uncomfortable interaction overall. Feeling like I was being cheated out on price, and then fed a bullsh*t line about store policy so he could save face. First interaction with Eamon, I'm sure he's an okay guy, but needs a training on customer service. Won't be back and will bike over to a different paint store for this project and for others. There's so many paint brands nowadays! ----------------------------------------- If you want to still go...What I like about this store: - Of the reps I've encountered, they give you space to explore the color cards at your leisure and don't hover. Avoid Eamon though. - It's a few blocks from where I live and I believe one of the only paint stores on the west side (vs. F&B or BM on the east). - Good hours, open on time - Always have the line, sheen, and size container that I want - Cashiers always have the coupon codes ready to scan (if you forget) - They'll happily look up your past purchases in case you forget a paint color name (which I do all of the time)

I recently got paint for a home improvement project…read more I needed some ideas and suggestions. Arturo provided really great advice. His professionalism is to be commended. If you want great service with really great people be sure to go to Century Hardware!!

I have been many times for different purposes, and they are always very helpful! Plus, they carry a…read morewide variety of things: they always have what I need

I highly recommend this store. I've only heard good things and I know many people who come here…read more Far superior then Home Depot. This is the go-to for Columbia Architecture students and its fabrication shop manager. I was recommended to come here six months ago and I've been going out of my way to shop here since. They're really proactive to help you out. They know what they're doing and are really patient with explaining procedures and tools - in my case, they've helped me with wood stains/ protection, wall paints, color stains, wood filling. They're also really honest with the options and prices - unlike other places that would just push for you to get the priciest products. It's a family business that's been around for decades. The vibe is very friendly and there are many returning customers - professionals and amateurs.

(From a New Yorker not Dallas)…read more Look no further, family owned business Franklin and Lennon paint store is the absolute BEST when it comes to fulfilling all of your paint needs. I have been going to Franklin and Lennon for over a decade because they have outstanding customer service and remarkable knowledge of anything and everything paint related. Their level of service is first-rate and the specialized attention is commendable. Kevin has been incredibly helpful to me over the years. With his suggestions and expertise I always end up 100% satisfied with the finished result. Like many other stores, I never leave feeling rushed or pressured to make a decision. They take their time to answer all of your questions and always offer suggestions or advice if they think it may enhance your project. They are top notch and true professionals! The store is bright, open and uncluttered - laid out in a way that makes your shopping experience easy. They are well stocked, offer delivery and the prices are on the low side. The fact that they are a family owned business adds to the care and the quality of their brand and also how you feel treated as a customer. They are the finest in their field. Be sure to stop into this lovely local paint store. You'll always leave a happy customer. Lisa-Marie :-) Long time customer

The folks at this store are the best. I've bought paint several times from them and they've always…read morebeen friendly and helpful. Just recently, we bought blinds from them. They were helpful and knowledgeable. They did not try to steer us to expensive products but got us custom blackout shades for a very reasonable price. I just installed them today, and they are perfect. Highly recommend this local and family-owned business.

Came here for some paint. Even though I like my choices, I might stick to my usual spots. This was…read morepretty expensive for two pints. So idk.... The stars are for the service and speed in which I was in and out.

Excellent service, paint in stock, clean organized store…read more MR Kevin he so helpful as well as staff always looking to help there customers and contractors I will keep buying paints form there store and paint roller

I don't know how this place doesn't have five stars. I've been here several times, and every visit…read moreI've received patient, attentive, and knowledgeable help from Chris, the assistant manager. I had no idea what I was doing or which colors I wanted, and Chris expertly guided me--patiently and thoughtfully--toward the perfect shades that are now on my walls. I absolutely love them and never would have found them without Chris's help. The other employees are also consistently friendly and helpful. Highly recommend!

Amazing service! All the employees were very helpful and friendly, I'm happy with my experience and…read morewill definitely come back.

I see a lot of negative reviews on here and honestly, it gave me some pause as well. However, the…read moreyoung man at the counter was helpful with color selection and gave us some pointers on type and color and suggested a painter as well. They are open early morning, eg, 6AM! Give them another look or a chance when you need some benjamin moore paint or paint supplies

If every store employee/owner was as friendly and helpful as the man working here, the world would…read moreundoubtedly be a much better place. Had just what I needed for my painting project, and he gave me tons of great advice/pointers on my project as we were checking out! Thank you!!

i'm standing outside the building at 4:46. It says you guys close at five. I'm just trying to find…read moreout what your actual hours are.

Highly recommended! Everyone here is so friendly and helpful!…read more I came in this morning to pick up some screws for the license plate on my car (screw the plate into the bracket). I showed the gentleman one of the screws, and he made sure that I got the exact screws that I needed. Another gentlemen also asked before I checked out if I managed to find the right screw, and I find that very nice, since it showed a sense of caring and compassion for the customer, which is something so many stores are forgetting about. Just note that there is a $10 credit/debit card minimum, so if you are buying something under $10 after tax, you need to pay cash.

Stopped by Mushtari because I saw they had a plant selection. I'm in search of a rectangular…read moreplanter for my window sill to consolidate into one pot all my succulents... the only variety I have that have survived over the years. Was impressed with their selection, although comparing their price for this to other shops for this same succulent, they're a little high. I didn't compare their prices for other things. While they had a few almost the right size rectangular planters, they weren't exactly what I've been looking for. Would definitely recommend checking it out for options for plant needs. That being said I like local shops, and I'd go back to Mushtari for hardware needs or to have a coffee - if you walk in, the middle of the store has a nice cafe! Check it all out!