The man, the owner, is perfectly friendly, business natured, and wants to help! I needed a light…read morefixture $3, 2ft wire $.98, and an infinity bulb $6.99. The place is filled with stuff, there is almost no walking area, does it matter? No! He went into his back room and minutes later returned with all three items like the WIZARD OF OZ! I left, but quickly returned since I needed one washer as well, the packs were $1.50, he without me asking, offered to find one, lose washer, he did, only $.25! I literally gave him one quarter and left. Each part worked perfectly. I will go back, RadioShack didn't have what I needed but he did! Bring cash unless over $20, but there is an ATM IN THE BODEGA NEXT DOOR! Great convenience!

Never go here. They made 4 completely wrong keys. Then yelled at me for ten min bc it was somehow…read moreMY fault- he said that **I** should have known to NOT LET the 'minor' cut the key. Do you see how ridiculous this is?!!!? HE'S the boss!!! Why on earth would he have 'THE MINOR' work the machine then, and stand at the counter with the key machine?!!!? It seemed that 'the minor' wanted to help, and was at the counter for service. (How was I supposed to know he didn't know how to cut them?!!!? He LOOKS like an adult! Why was he even ALLOWED to cut the keys?!!!?) After the first two not working, after going all the way back home to find out, I came all the way back for two working keys, which didn't work, either. No apology from either one of them- just 'I used the wrong key'. Then he made two more. Went back home, and they did NOT work. I should have known, because the customer in there right before me was yelling at the store owner. I just had no idea what they were yelling about. Horribly rude, incompetent service. The mistake would have been forgivable if the owner wouldn't blame the customer(s) about something that's so clearly both their fault. Then he got angry and yelled at me for wanting a refund after FOUR keys didn't work- I wasn't going to go all the way back AGAIN- I would give him negative stars and revoke his 'service' store. HE HAD ONE JOB. Yelling about why your workers are incompetent really does not help your cause. (FYI, after about 8 minutes of his tirade, eventually he said they didn't work because the key was a copy. It wasn't, it was an original. I just wanted to see what he had to say for himself afterwards. If that were even a true reason, he never once mentioned it before.)

Always helpful. I am a small landlord so I am very hands on. New Palace is great when it comes to…read moreaffordable paint and helping make new paint to match what I already have for touch up works. They also are great at letting you know how much paint you will need to buy based upon the size etc not to mention they'll help you carry out all the paint and load it in your car.

I've been purchasing paint supplies for myself and my residential building from here for years. And…read moreI have nothing but good things to say about the staff and the customer service that they provide. I have always found someone willing to help me with my purchase. It does get busy sometimes but my wait had never been too long. And, someone had always been there to help me load my purchased into my car (and with a kind word). The older guys are very courteous and respectful. Which I feel sets a great example for the younger workers. This all may be because i am a lady but Joe Sr., Joe Jr., Isreal and other guys, I will be back for more purchases.

There were two people at this store that I dealt with and it was literally like a Jeckle and Hyde…read moreexperience. I like to use local people so I went into this store based on the 5 star review I saw. The owner was super nice and helpful. He said to just buy whatever I thought I would need and I could return things I didn't use like unopened paint thinner and primer. I took his word for it and bought more than enough to do the job. When I finished the job I had a quart of primer and a can of paint thinner to return so I brought it into the store with my receipt and asked to get a refund for the unused products. The person in the store was not the same guy that I dealt with previously. I showed him my store generated computer receipt but it was for the gallons of paint and not the primer which I bought the day before. This guy was so horrible and refused to return the unused stuff without the proper receipt. I asked if he could call his boss and ask him if he remembered me since we had a long talk about the neighborhood. He refused and was so rude that I left the store and he actually follow me out and shouted a nasty remark at me. After I left the store I decided to call back and ask about a sale based on the order number and he looked it up in the computer not realizing he was speaking to me. Once I had that information I went back into the store to demand my refund based on the receipt number he had provided me on the phone. WOW, I thought, what a fool and jerk he was. He refused me service and was rude when I came in originally; I had to outsmart him to get my refund. What a crook! I will never go in that store again. I hope the owner of the store reads this review and FIRES this guy because he is really hurting the business.

I am a contractor and always try to buy material locally to help our small business in the…read morecommunity , after the experience I had today at Loconsolo I decided I will not be buy paint for them anymore , I stoped by on 6/21/24 to pick up 10 gallons of paint I walked into the store to the front counter as I stand there the store attendant ignores me completely, he did not ask How can I help you? What do you need so I proceeded to ask him for a 5 gallon eggshell paint as soon as I finished my first sentence they attended rushed to the back of the store to get the 5 gallons of paint . I told him I was not done placing my or order. I also need a 5 gallons flat paint , A few seconds later, he came out with the two buckets of paint without shaking them, so I ask him to shake them. He proceeded ignore me and try to charge me for the order I I repeated myself I said I need those gallons shaken at that point I ask him if there was a problem , i said your acting as if I was here asking you for a favor , I am a paying costumer , he continue to ignore me and keep asking for payment , at point he went to the back of the store to get paint and I decide to leave without the paint I have been a costumer at Loconsole for at least 10 years always great costumer service whoever hire this store attendant is gonna lose at lot of business , he acts as a Home Depot worker that's not gonna work here since business is base on costumers service if I wanted bad costumer service I just go to Home Depot and avoid unnecessary actitud

I buy paint maybe once a year if even that but when I do I always come here. I normally wait until…read moreSherwin Williams sends me a coupon or when they do there 40% off sales. I always get greeted with a good morning. The employees are very informative and helpful and there's not a long wait like at Home Depot. Oh and the paint is good too...lol

From the owner: Your local commercial Sherwin-Williams Paint Store in Bronx, NY, serves professional contractors,…read morefacility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

Solid paint store in the middle of Riverdale. Good place to go to in a pinch. The key for me is…read morethat they had a specific type of Benjamin Moore paint. No complaints.

Fast, friendly, efficient. Got me what I needed and great back up for more when the painters needed…read moreextra. Paint quality has been quite good and held up to a lot of stuff during renovations.

Fabulous customer service the staff are knowledgeable, helpful and most of all…read more Patient. I've never departed the store empty Handed. I've recommended this store to Whomever ask for a paint store and everyone That goes to janovic express that I recommend has always thanked me for Suggesting this store.

I prefer to shop small,mom & pop stores over the huge conglomerates…read more Benjamin Moore paints have been my go to since we'd bought our home 10+ years ago,when this store was a few blocks away at a different location in the same neighborhood. Joe is very helpful and knowledgeable about the products he's selling,and goes out of his way to help you. Quality products,personable staff- you won't go wrong here.

Didn't bother to change their hours on the website. It now…read morecloses at 5 instead of 5:30 So I walked all the way over here and arrived at exact 5 and they had already closed. It's really bad business to close early and not change your hours on the site. This made my life harder than it had to be

They are a bunch of good guys easy to talk to and eager to help.read more

This hardware store is huge with a wide selection. The staff is AMAZING!!! Friendly, helpful and…read moreknowledgeable. Thank you for you assistance . Will definitely be back.

Young guy that worked here was the most helpful employee I've seen in all the years it has been…read morearound. My last few visits I have not seen him and the old man I come in contact with must be a mute. He stares blankly and he literally answers your question 45seconds after you've asked it... smh Store is small, dark, eerie Dusty and Messy Though they are heavily stocked their very unorganized I like they're local and I can find many things here oppose to traveling all the way to Home Depot but they need to make some changes or at least renovate the store. So far I continue to visit for different paint samples and picture keys to liven up my keychains lol. They do get much business but a better designed store and proper customer service would be a greater plus to the community