Everyone, from the receptionists to the nurses, are very kind and professional…read more They offer discounts and deals randomly, so I was able to treat additional body parts. My treatments have been successful so far, and for me it is quite painful, but worth it.

I recently posted a review about an issue I was having getting an appointment. I was contacted by a…read morestaff member and the issue was resolved. I highly recommend getting the Lazer treatments especially at Milan in Franklin TN. The staff is very polite and very helpful. So glad I chose them for my treatments.

I had such an incredible experience with Amber at OVME. From the moment I walked in, I felt…read morecompletely taken care of, but what truly sets her apart is her level of skill and artistry. Amber is not just an injector, she is an expert. Her technique is refined, precise, and clearly comes from a deep understanding of facial balance and aesthetics. The results are beautiful, natural, and exactly what I was hoping for, if not better. She also took the time to listen, explain everything thoroughly, and make sure I felt comfortable every step of the way. That level of care and attention is rare. Beyond her talent, Amber is simply a wonderful person. Warm, professional, and genuinely invested in her clients. I would trust her completely and recommend her to anyone looking for exceptional results.

Amber C. was my injector and she's absolutely amazing! She's very knowledgeable and made my lips…read morelook so natural, I got so many compliments. Totally recommend for anyone wanting lip filler.

Soon as you walk in to Franklin Skin & Laser, you feel welcomed. Everyone is very professional and…read more on time with their services. I have been seeing Carmen for my injectables! I recently had the smooth threads for a little lifting,, each day I feel like I look younger and younger! If you're up for looking great and feeling your best, Franklin Skin & Laser. Love them ALL

I recently had a chemical peel done with Nicole. It has been a long time since I've done one, I had…read morea bad experience at another medical spa. Nicole took the time to listen to my history and concerns. I had a mild-medium peel done, it has been 4 days, some light peeling but skin looks more even so far and no bad side effects. I'm looking forward to coming back and working with Nicole again. Thank you.

Beware of Shady Pricing Practices and Unkept Promises…read more I really tried to give this business the benefit of the doubt, but unfortunately, my experience turned out to be disappointing, misleading, and ultimately a waste of time and money. I initially discovered them through a Groupon promotion. To my surprise, I was charged for multiple Groupons I couldn't even use. Although they acknowledged the error and eventually refunded me, it took several months to receive the money back. That should have been my first red flag, but I chose to move forward anyway. My first laser hair removal treatment was actually great. The technician was professional, and the results were solid. I was told that if I signed up for a membership, I'd save money over time and get consistent coverage on the areas we discussed. Based on that oral agreement, I signed up. Then things started to unravel. When I returned for subsequent treatments, I noticed inconsistencies in the pricing. Areas that were supposed to be included at a certain rate were suddenly being charged differently. When I brought this up, the justification I was given was baffling. First, I was told that their pricing was still lower than other places (irrelevant if you're charging more than what was agreed). Second, I was informed that a former employee named "Jennifer" had quoted people incorrectly. But that's not my responsibility as a customer--and they never sent out any notice, nor did they offer a chance to opt out of the membership or adjust it based on the updated policies. To make matters worse, their pricing structure is deliberately confusing and feels like a money grab. For example, "upper leg" doesn't mean what you think it does. Apparently, different parts of the upper leg are billed separately. A bikini area is different from a Brazilian, and a Brazilian somehow doesn't include the backside unless you pay extra. What's next--charging separately for your left and right knee? When I finally said I didn't want to continue the service and mentioned I'd be leaving reviews to share my experience, the technician actually threatened me for saying so. Instead of taking responsibility or showing any concern for how they treat clients, they responded with intimidation. That says a lot about how they operate. This kind of nickel-and-diming, coupled with threatening behavior when held accountable, is completely unacceptable. It shows a lack of transparency, professionalism, and integrity. If an employee misquoted people, that's on the business to correct--fairly and openly--not to quietly change policies and expect customers to go along with it. At best, this place is disorganized. At worst, they're knowingly engaging in bait-and-switch tactics to squeeze more money out of unsuspecting clients--and then threatening them when they speak up. I strongly recommend looking elsewhere for your services. There are plenty of reputable places that don't play games with pricing or bully customers who ask questions.

Love this place! They offer so many great services and every member of the team is so helpful,…read moreinformative, and kind. And the laser hair removal works!!! YAY! Only three sessions in, and I'm already seeing great results. Highly recommend Laserderm Medspa!

I wanted to share this because I've tried quite a few places in Nashville, including some high end…read moreaesthetics practices, and nothing has compared to Jack & Jill Aesthetics and Madison Trammel. From the moment you walk in, you feel taken care of in a really genuine way. Nothing feels rushed or transactional, and the whole experience is just calm and easy. Madison really has such a great eye for detail and a very natural, balanced approach. What I appreciate most is how natural everything looks. I always leave feeling refreshed and more like myself, just a more youthful, rested version. Never overdone, never obvious, just really tasteful results. If you're looking for somewhere that really focuses on natural beauty and makes you feel comfortable the whole time, this is it. I wouldn't go anywhere else. Took me since 2020 to finally find a place as good as my Dr. in BH, LA and I couldn't be happier.

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I can't even begin to put into words about how great of a facility this is. From the time you walk…read morein the door you're made to feel so welcomed. The aesthetics are top tier and it's soooo clean. The check in process ran smooth and was hassle free. Regan is so sweet! She made the check out process just as smooth. Love her! This was a total surprise to come here. I've always wanted lip fillers, but finding the right person seemed to be the issue. My best friend did her research and came across Kristin's instagram and the rest is history. I got a full syringe of filler. My friend received several units of Botox and hydration for her lips. She was blessed in the lip department, so filler wasn't needed. I can't recommend Kristin enough!!! I'll sing her praises for years to come. She throughly explained the procedure and ensured I was comfortable throughout the entire process. You can tell the passion is there and she will get you your desired look. This will not be my last time. She has found new clients in my friend and I.

The design team did a great job with the interior. Delcy gave me an amazing Dermaplane facial. It…read morewas a little short, time wise, compared to other dermaplane facials I've gotten, but the results were still amazing. I do wish there was someone doing brows on site. I'd return sooner if they offered brow services. Price points are higher than average; even for Brentwood.

I arrived 10 minutes after my scheduled time. Upon arrival, I was informed by the receptionist that…read moreRachel had left early for the day simply because she "wanted to." According to their stated policies, appointments may be rescheduled only when patients arrive 15 minutes or more past their scheduled time. I was well within this allowance. This situation is particularly frustrating as I had specifically left work early and drove 35 minutes to reach the practice. Having a provider arbitrarily decide to end their day early, in direct contradiction to policies, is unprofessional and shows a concerning disregard for patients' time and circumstances.

Dr. Gelbard is great! I had very little wait time for her to come in the room. She does my annual…read moreskin assessment and she sees me in between skin assessments.

Today I went back to Dermani and saw Josh. He did my Botox. He was extremely detailed, friendly,…read moreand you could tell he really cared about the results he gave you. I felt very confident after seeing him that I will love the results. Will definitely be back!!

Josh is a meticulous injector. Very personable and delivers what his clients ask for.read more

I had another great experience getting laser tattoo removal! One of my tattoos is really dark and…read moreas embarrassing as they come, but it's coming off nicely and Jason makes the experience comfortable and stress free!

Despite other reviews, my experience here has been positive. Bear in mind, my tattoo was very small…read moreand light to start, but I felt far more transparency around sun exposure and fair pricing from Jason than the alternative place I looked into. The other place tried to push a multiple-session package for a removal that only took two sessions w/ Jason. And, no - I don't have scarring!

Amazing!!! Tonia is the absolute best, although ever single person here is too notch on skills!…read moreWhatever the procedure, you'll come out happy you came here!! Everyone is friendly! If you happen to come in a bad mood, you'll leave grinning ear to ear!! Excellent selections of medical grade products! Excellent coffee and wine! Excellent injectors!!!

I cannot say enough good things about this place! The vibe is relaxed but professional, and the…read moreteam makes you feel instantly at ease. I left feeling like the most refreshed, radiant version of myself -- exactly the glow-up I needed. They're precise, gentle, and genuinely care about giving you results that look natural and balanced. It's like hitting the reset button... but make it chic. If you've been thinking about it -- do it. This studio is the real deal.