My boyfriend and I were hopeful we could grab a facial on the same day. Not only did we get facials…read moreeach, but we were able to add on massages as well! Both of us absolutely loved our massages and facials. Highly recommend. Friendly staff amazing service!

I got a facial here and I had a great time! My skin was glowing afterwards and I was very relaxed…read more Emma W. Was fantastic, and the relaxing room was very nice too. All the staff were friendly, and my skin has never looked better!

"Very relaxing atmosphere! Stacie is super sweet, and it was so much fun chatting with her. Her…read morefacial was magical, She truly has magic hands! I left feeling completely relaxed and refreshed. Highly recommend!"

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I reached out to Brow and Skin Co to make an appt for my friend who had recently lost her husband…read moreand dog and is in a really bad place. We had planned a girls day of shopping, nails, lunch and brows. Sheron was super sweet and communicative with scheduling the appt. We arrived a bit early and I texted Sheron to let her know. She greeted us at the door and escorted us in the room which was gorgeous. Very calm and soothing with plants, beautiful decor, calm music and it smelled great. It felt as we knew Sheron! We talked about getting older, music, spa things, products, etc. It was like hanging with a friend who does your brows. She did explain what she was doing with my friend and addressed her concerns and answered questions. I LOVED the result of the brow tint and wax and thought she did a beautiful job, I will be back for Sheron to do mine! This was my friend's first time with tint/wax so I'm still waiting to hear if she will keep it up. Thank you Sheron for a great start to our day and for being so kind and professional.

It's not easy to find someone in the brow department. Brow and Skin Co. offers Wonderful work…read moreshaping beautifully defined, natural looking eyebrows. Greats studio, clean, private, excellent decorum. Will return!

Katie is the sweetest person ever! Her makeup skills are amazing and she is incredible at what she…read moredoes. I would recommend her to anyone I'm definitely going back next time I need my makeup done and I would love to try her other services!

Katie, is such a sweet esthetician. I normally get facials & microdermabrasion, which helps out my…read moreskin a lot, especially dark spots. Katie is understanding & a great listener to what you want done. She is more than willing to work with you & educate you on what products she has available for sale. I would definitely recommend her to anyone with skin care needs.

The naming of the spa is a little confusing and you may end up at the tanning salon next door but…read moreonce you get here, it is absolutely nice. It's worth the prices and their masseuses are trained. My friend and I looked at this place on a whim to see if they could even fit us in, on the same day and luckily they had availability to do two 90-minute massages. They also have a relaxing room for your before and after service and a steam room. Def worth a try if you are out of town or in town and looking for a relaxing afternoon.

5 stars all the way! The decor, surroundings, location, staffing, the services... all of it. If you…read moreare looking to spoil your wife, mother, girlfriend, SELF, or have a couples massage... I HIGHLY recommend this space over all others in the Nashville area. It is BRAND NEW, serene, professional... downright luxurious. I have been to several spas in Nashville/Franklin/Brentwood. This is my new favorite. No hesitation. It is located in the new Vertis building. Same building as True Food and Char. Park in the multi level garage for free or use the complimentary valet. Perfect for a ladies day, as you can lunch before or after in the same building. There is also a nail spa a few doors down on the same floor... so it's all here!! My massage therapist, Amber, was very much in tune with my requests. My massage included a heated table, heated neck wrap, double hot towel foot wrap, and soothing scented oils. I completed the service with a complimentary trip to the steam room. The list of services includes massage, body scrubs, wraps and facials. Make sure to Leave time to relax and use the salt and/or steam room before or after your treatment. Delightful from start to finish!! Serenity.

Thank you Dr. Dyson, Dr. Penna and will meet with Walt Sims Tuesday. They are all great…read moredoctors and I'm so glad to have found them through our daughter, Lori Goodwin who referred us to Skin Solutions Dermatology! Excellent doctors and treatment for two years. Thank you so much.

Two stars because it's clean inside, but one star for the rest. Lazy office who doesn't listen to…read moreyou. Made an appointment online a few days ago asking for an appointment for x. Asked a question in the comment section about insurance and cost. They called me back, scheduled and said good to go. Show up for the appointment, driving 30 minutes to get to their office, and they told me it would be $70 for the copay for y. I said that's fine, but that's not why I'm here. I literally spoke to someone about this two days ago, they didn't have anything in my notes. On top of that, when I asked them to give the price if insurance didn't cover, I was told to call my insurance "and figure it out." Ummm no! That is why I'm coming to a doctor office. YOU call my insurance and figure it out. I was told they don't handle that. So I walked out. Note: I would have been fine paying out of pocket, I just wanted to know the cost in advance. Online said between $150-$1,500 and that is a big gap/difference. They absolutely refused to assist in getting information. I will go elsewhere and pay out of pocket, but will not work with rude individuals who don't give patients the courtesy of helping the process by doing their jobs. Do not recommend.

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

I was just in town visiting and was recommended to see Ashley for a facial and I'm so glad she…read morecould squeeze me in last minute. Her products are super clean and her attention to detail is amazing. I feel like I look 5 years younger after her treatments LOL! If you're around, I definitely recommend giving Ashley and her studio a try.

From the owner: Unblemished Studios offers a range of skin care services using state of the art technology and…read morenoninvasive techniques to deliver healthy, glowing skin, without damaging the dermis to achieve lasting results. Each service is customized based on our clients personal esthetic needs and goals. Specializing in facials, acne & scar treatments, anti-aging, & skin rejuvenation. Located in Franklin, TN.

I have gotten many microneedle treatments at a different medspa in the past but decided to try…read moreStrawbridge Skin Co for the good price point. I can say that my results are beyond my expectations. I had the best experience during the treatment healed so quickly and my skin looks amazing!! Thank you Lindsay!!

From the owner: At Strawbridge Skin Co., our focus is on creating a resilient skin barrier for long-lasting…read moreresults, empowering you to achieve a radiant, healthy complexion. We utilize facials, oxygen facials, chemical peels, microneedling, and radio-frequency to improve the appearance of pigmentation, dullness, aging, thin, damaged skin-barrier, inflammation, and sensitivity.

Ive been visiting Lindsay S. at OVME for going on 2 years now. She is the most sincere, gentle and…read moreover qualified person I have ever let touch my face. I whole heartedly trust her with my face and skincare. Also, she is very accommodating. If you need something last minute, she works in Green Hills too so you have even MORE availability! Lindsay HEARS your concerns and gives you options she would recommend rather than pushing any "sell" on you. I have ALWAYS left in better spirits and looking better & rejuvenated than when I arrived. The staff at OVME are great too. I've always walked into a relaxed environment greeted with smiles.

Amber C. was my injector and she's absolutely amazing! She's very knowledgeable and made my lips…read morelook so natural, I got so many compliments. Totally recommend for anyone wanting lip filler.