This review is not based on actual service…read more For anyone looking to go to this spa, they ask you for a credit card number to make an appointment which is completely fair). Most spas do the same and that's totally fine. At any spa, I've gone to Weather here in Tennessee. You're out of state, the only time they charge you is if you cancel last minute or no-show. But here they immediately charge you $100 along with a $3 service fee. I've never been charged a $3 service fee at any spa or salon. Nor have I been charged $100 deposit a month in advance of my appointment.... Terrible business practice, for that reason they just lost a customer.

The absolute best spa in town! Melissa is an amazing esthetician; she takes the time to learn about…read moreyour skin and offers the best products to keep you glowing every day. I get stopped often for how good my skin looks, and I can say Melissa at Glow is the main reason! The owner, Tonia, only hires the best, and from the moment you open the door, you are greeted with a friendly smile. If you are looking for a wonderful hydrofacial, don't look any further than Glow Med Spa- they have an amazing deal where you can have a monthly facial with discounts on products!

Amazing!!! First off, there is plenty of parking in the location. When you first approach the…read morebuilding, it is your first right as soon as you open the doors! I loved how passionate the esthetician was regarding my skin! She asked me what my short term and long term goals were for my skin and she was very thorough in explaining what each item was that she applied to my face! Every detail was well appreciated and the facial was well worth the price! She uses a combination of high tech equipment and effective cleansers and moisturizers that cleared up my pesky acne scars that wouldn't go away! Lastly, she constantly reminds me of the aftercare and is available to consult with you after the facial for any skin emergencies. I would come here again and again! Well worth the experience and the customer service was amazing!

I came to her because of her social media, all of her pictures made me believe that she was a good…read moreesthetician , She did chemical treatments one right after the other one which caused hypepigments , on top of HydraFacial and dermaplaning which is another form of exfoliation to the point that the layers of my skin became so thin and sensitive . I didn't know I was supposed to wait 4-5 weeks and she made me come back to back . I thought that all these back ot back treatments were meant to help me but she took advantage that I didnt know much about skin care and was in it for the money which is something I'm always willing to give when it comes to selfcare , but she used me and took advantage. Please be careful .

I took me a while to find a really good skin clinic that could take care of my skin and work on a…read morelong time, look good, stay fresh plan. I tried a number of different places but nowhere did I find the complete solution. I was looking for genuine competence, somewhere that also staid up to date with the latest and greatest treatments and products. But at the same time I wanted to find a place that felt warm and welcoming and had that spa aura that just takes you to a happier stage whenever you visit. After recommendations from a friend I tried this place and I must say I am very happy with my treatments so far!

Of course, I had a Groupon! Lol. I have been a very bad girl for growing up in LA and neglected to…read morewear sunscreen all of those years. As I am mah-touring into a lady, I have noticed my sun kissed freckles are making babies and are not as cute any more. Sigh. So, I decided to get them lasered off with the IPL photofacial. I goofed with making my appointment. They responded to my inquiry with an availability of today at 3pm. Guess who never confirmed? This girl! Woops. Luckily, one of their appointments forgot about their appointment so Sierra took me. How things work themselves out, right?! I just got out of the session with Sierra. She was great! Extremely nice and professional. I had a whole bunch of questions but she graciously answered them. I have another appointment in 3 weeks and can't wait to see the result.

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

Went for my first appointment with Marina today for a simple eyebrow waxing…read more Walking into the appointment I was already confused because the door was locked and you had to ring a doorbell for her to open it up for you. I waited outside so she could stop her service and let me in. No big deal but she hardly greeted me, asked for my name and for me to fill out forms. There was no pen, she said I would fill them out later but never did. She had over booked herself and I ended up waiting almost 20 minutes for my appointment. When I finally when back there she was frantic about messing up her books, which I understand. She told me to lay on the table and immediately started putting wax on me, hardly asking anything about my preferred shape. She ended up getting wax in my hair somehow and was oiling it, yanking my hair trying to get it out and it was painful. She somehow got it on top of my head and also on the hair surrounding my ears. She was super apologetic and embarrassed, but it hurt and i ended up having to comb wax out of my hair at home because she couldn't get it all out. I was pulling hair out of my head. The wax itself was fine. A little expensive at $15. She didn't tweeze any stray hairs or trim the hairs at all. She didn't even really examine them once she was done. I was nervous to look at the final result. It wasn't terrible but my eyebrows are not the same shape at all and do have some stray hairs that should've been taken care of. I explained to her I hadn't waxed my eyebrows in a long time and was really wanting to get back to a uniform shape... I'm not sure I'll return.

Marina is the only person I trust to wax and do electrolysis on me. I have been going to her for 7…read moreyears and out of all of the places I have tried this is the most reasonably priced, least painful, and most effective treatment I have received. -VC

Stacy is an absolute sweetheart, who is also passionate about her job. I first heard about Stacy…read morewhen she was offering an Amazon Local deal for eyelash extensions. After a bad experience with another business, I was scared to try anyone else out. Stacy was so helpful and understanding about all my fears about the extensions (glue allergies etc.). She even let my friend and me do a mini-trial before we purchased the deal. I have a very crazy schedule, but Stacy is always willing to work with me. She has even stayed late at work to accommodate. To top things off-- she has the best prices in town! If anyone is in need of eyelash extensions- I recommend her 110%! She also offers waxing services, which I haven't tried out yet... but I certainly will!

Fist experience was amazing! I got the eyebrow tinting and brow wax!! Will be back for Brazillian…read moreand mink lashes.

Shekou sets her clients up in her spa room for a totally relaxing experience. she uses the finest…read moreproducts generously, uses hydration, warmth and tools that make my face radiant. I have referred people who later rave about the best facial they ever had.

Shekou is an amazing aesthetician! She is knowledgeable about her craft, stays current on the…read morelatest treatments, and customizes your experience to your individual needs. She is caring and provides a peaceful environment. I've been a client for 10+ years and love her dearly.

I was just in town visiting and was recommended to see Ashley for a facial and I'm so glad she…read morecould squeeze me in last minute. Her products are super clean and her attention to detail is amazing. I feel like I look 5 years younger after her treatments LOL! If you're around, I definitely recommend giving Ashley and her studio a try.