I do not often write reviews and typically only do so if I had a great experience or a horrible…read moreone. This thankfully was a great experience during a difficult time. My water heater failed on a Sunday... water everywhere. I made the phone call to Midwestern Plumbing and was very surprised that they could accommodate me on the same day. I did pay more for a Sunday but it was not a crazy amount so i was happy. They were clean and polite. The replacement took about three hours start to finish and I was very happy with the result. They put down floor protection and wore booties and cleaned up after themselves. Not certain what I was expecting but this was not it. Very happy with the service.

25 minutes from arrival to leave.$35 in parts at the most and a $318 dollar bill. That is what they…read moredo to you and your deceased parents (estate). Stay the hell away from them. CROOKS!!!!!!!!!!

Started to show signs of a full septic system over the weekend. Called in Monday morning and asked…read morefor first available time. Luckily I was able to receive service by the end of Monday oh my gosh,. Introduction, conversation, inspection, cleaning and a report when I paid him. Could not have asked for better service both on the phone and in person. Very reasonable cost in line with I have paid prior to this service. I would have them service my folks.

All I can say is SOS LLC is awesome! They were very nice and professional to deal with on the…read morephone and came to help me at my home in less than an hr after talking with them .. Last week on 7-24-2013 I was ripped off for 195.00 by Aaron-Andrews Septic Services out of Goshen, Ohio. They had pumped my septic last year and it was full again. The lid was completely under water, I found that strange since I pump every 3-5 yrs and I now had to have it pumped again a little over yr later .. They showed up and pumped for about 10 minutes and said they were full , took my money and left. 6 days later August 1 when I came home from out of town I find the lid is completely under water again so I called them again. The owner argued with me and said he pumped it and it filled back up with water and I had a problem and told me he would not pump it for free I would have to pay again! Mind you it had only been 6 days since I was pumped out so I told him if I had to pay again it would not be him! I called SOS LLC and they were awesome over the phone and showed up very fast and just as awesome in person!.. Aaron & Andrews didn't even replace the lid to my tank properly it was thrown on all crooked and jacked up out of place not even covering it the opening all the way. The owner of SOS said he would be able to tell if the tank was pumped all the way out and sure enough it wasn't! He pumped out of about a half hr or more a bunch of human waste and cleaned out over a foot of sludge from the bottom. He said there was no way one could have that much waste in 6 days if pumped out all the way. The owner of SOS made sure my lid was properly replaced removing dirt that had fallen when Aaron & Andrews took it up and even sucked excess water from my yard so it would dry our quicker.. Thank you SOS!!! !!! You rock and have my business from here on out! I highly recommend SOS if you ever need help with your septic! They are friendly and care about their customers!

They were on time. Equipment was new and the guys got the job completed efficiently and left no…read moremess.

I Recommend septic solutions! We had a botched job by another firm. Septic Solutions came quickly…read moreand completed the job, and corrected the improper installation of first company that did not complete the septic line repair. They kept us informed and did great work, and did not add hidden charges! Thank you!

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

Had a fantastic experience with Halpin's Plumbing today. We called yesterday due to an unpleasant…read moreodor from a drain in our basement. They were able to schedule with us for the very next day. Their plumber Darrell called to let me know when they were on the way and arrived right on time. Darrell asked me what issues we were having, looked around and then said we should start with the FREE sewer scope (we had a valupak coupon) and go from there. They worked inside and outside (in the pouring rain!!) to get as good of an assessment as our pipes would accommodate the camera to go. Thankfully nothing urgent to fix, but Darrell gave several recommendations and options that could help fix the odor problem we are having and advised starting with the most economical. He also advised on potential causes to the water influx in our basement and some of the options for fixing that issue as well. As well as looked at a few plumbing things I may want to do in the future and let me know if they were possible and a rough guesstimated cost. At the end...I wasn't charged a dime. They said the coupon for the free scope covered their visit! Their excellent customer service, professionalism, and sound advise earned my future business as well as my referral to anyone needing a good plumber! Thank you, Halpin's!!

Awful company that lied about the job! Darryl, who worked for them in 2018, did the best he could…read morewith the materials they provided. I had roots growing in my pipes and instead of paying another company $7000 to replace the broken pipe at the elbow that allowed the roots to grow in and cause back-ups, he suggested sewer lining, which is supposed to cover all the cracks in old pipes. The quote was $4500 to line 30 feet from the basement out to the end of the yard. There was no mention that the liner can't cover pipe elbows! It was nothing but a disaster! When Darryl attempted to do the job, the 1st thing to happen was the liner got stuck in the pipe, under the basement floor! He had to break open the floor cement to pull it out! He was forced to replace that pipe and redo the floor cement! Then it happened 2 more times! It turned out my pipes were 4 inches and they only had 6 inch liners. Halpin refused to get 4 inch liners! Finally after weeks later, getting the liner in place and supposedly the job was done, my pipes continued to have issues of a back-up on the basement floor! In the meantime, Darryl left the company! I can only imagine why! Each time this happened, I called to complain and they came out and said I had root problems and snaked it to clear it! Each time I asked why I had roots after they lined the pipe, they claimed they told me the liner could not line in an elbow and that's where the roots were! I argued with them that I was never told that but they claimed it was my problem and not under warranty anymore! I told them that from the beginning, I knew the roots were in the elbow and that's what the original job was supposed to fix! I knew because the other company showed me on the video during their $7000 quote! Darryl never told me that the liner would not cover the elbow even though I made a point of telling him that's where the problem was! There's nothing in my quote, either! It says a full 30 feet will be lined! The last guy that came tried to charge me to snake it and I refused! He said he wouldn't charge me that time but anytime in the future, they would! That's 5 yrs ago! I've had back-ups, twice a year since! I've had to call a different plumber each time (Because I refuse to give Halpin another dime) and for the last year have been getting root killer to help! AS A RESULT, ALL PAPER HAS TO BE PUT IN THE TRASH CAN! CAN YOU IMAGINE ALL YOUR DIRTY TOILET PAPER ALWAYS IN THE TRASH!? IT HAPPENED AGAIN YESTURDAY BECAUSE MY 11 YR OLD GRANDSON FORGOT AND PUT PAPER IN THE TOILET AND THAT FAST, IT CAUSED A BACK-UP! I'M NOW 67 YRS OLD AND HAVE TO DEAL WITH POOP BACKING UP ON THE BASEMENT FLOOR, AGAIN! ALL BECAUSE HALPIN PLUMBING RIPPED ME OFF FOR $4500 TO LINE MY SEWER, BUT DIDN'T LINE THE PART I CALLED THEM ABOUT IN THE 1ST PLACE AND THEY DIDN'T TELL ME TILL IT WAS TOO LATE AND OUT OF WARRANTY! IT'S LIKE I NEVER HAD THE JOB DONE! I HAVE THE SAME ISSUES I HAD BEFORE THEY CAME AND WASTED $4500! AND NOW I CAN'T AFFORD TO HAVE THE JOB DONE RIGHT! DARE I SAY, HALPIN IS A SHITTY COMPANY! BUYER BEWARE! I'd post picts but I don't want to waste anymore time on them cause I have a mess to deal with!

Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Pumped our septic tanks. Excellent service & price!read more