Came right over and filled our small above ground pool. No job is too small. Very professional and…read morequick. Would highly recommend!

WONDERFUL Company! Came when we needed them the most and went above and beyond with the quality…read morecustomer service the provide! JCE hauling- H20 to go in Concord, TWP, OH

I have worked out my billing issues, I pay the driver and he emails me a receipt…read more As far I know I will never need to try to get those women to understand me again. The water is great, the delivery guy is WONDERFUL and I would recommend them if they can pay their driver too.

They have missed 2 deliveries of salt. So we have no salt for our softener unit…read more I have called 7 times. Delivery goes straight to voicemail. Their recording is so annoying and very hard to listen to. All in I give them an F!

This place has been an absolute nightmare from the moment we signed up. The initial installer told…read moreus from the get go that we did not have a good setup for this service but said he could make it work and drilled a hole in our wall to make it work. After putting it next to our washer and dryer, up against the wall and a terrible installation, it leaked all over and has ruined the dry wall and other parts of the home on top of causing the last two water bills to increase 300% of what we were paying before installation. When we had a tech come out to check and "fix" the problem, he told us he took a bunch of pictures and attached them to the service report and that PureH2O would send a certified contractor out to estimate the cost of repairs and get it done for us. All we wanted was for them to take the system back because we hadn't made a payment on the system as of that time. We were told "do not wait for the company to call you, stay on them and they will take care of it". They claim to have fixed the leak so we started the process to get the home fixed. (We wanted out of the whole entire process but they told us there was only a 3 day return policy which makes no sense because we didn't know the extent of the damage and leak until we received our first water bill at $160 for the month. Upon discussing the options with them they continually told us "we will make this right". Since that conversation, a service manager came out and tried to tell us all of the ways we needed to cut into our air ducts or wall to provide a new space to put the system. When we refused to adjust the integrity of our house they said the system could stay where it is and we shouldn't have any more problems with it. After speaking to another person this morning, they told us that all of the things we said happened didn't happen and that the people who serviced our system did not take pictures and told them there was no damage to the home. (We have pictures and video and both service techs stated they took pictures and saw the damage as well). They also stated the original installer put in the report that there was no dryer or washer when they installed the system which was a complete lie that we have proof of. Long story short, this company sucks and I would not recommend. They will lie to you, try to turn the blame on you, and not honor anything that they tell you they will do to "make it right". Part of my short term goals in my life now is to make sure no one else falls victim to this criminal company. Do not do business with this company, you will regret it.

Also known as RAINSOFT. They send reps out to local HomeDepots and have them do "water surveys"…read morewith whatever unsuspecting customer will stop to talk to them. DO NOT fill out these surveys, trust me they do not care one bit about your water. They will call you relentlessly and when leads dry up they will call surveys that are years old. They set up an appointment to test your water and send a "tech" to your home to do a "water test" for you. Idk what they're testing or if the test is even valid because it's just a part of the scheme to sell you a ridiculously priced water softener. I mean these things are $8,000+. If you're part of a couple and only one of you will be home they will refuse to set the appointment bc they know 9/10 times one partner will not make such a large purchase without the other person knowing. They won't go out to apartments at all or homes under a certain price. Obviously none of it is about your water, if you really feel like you need a test buy one and do it yourself, if you're in need of a water softener save yourself the hassle and get a water boss, they work just fine.