Rating is for staff worker and Rite Aid ice cream cone. First time here. The location is very walkable to McDonald's for fast foods and Lion's grocery store in the same plaza. Plenty of parking spaces available in the parking lot. You can feel the lower income class folks and homeless population at times walking around asking for money in front of retail businesses. There are a few small restaurants options too. This Rite Aid location is easy to spot. Store was spacious to look around and pharmacy is operating. Grocery section is not bad. What I really liked was to be able to find the most Thrifty ice creams here with a huge variety of flavors to choose from. You can buy the 1.5 quart size Thrifty ice cream for $5.99 from the refrigerators, or go for over the counter Rite Aid ice cream which is my favorite. $2.79 for my single scoop cherry ice cream. Yes, plenty of mouth watering flavors to choose from. Delicious and special. Felt like a kid again, but it's no longer under $1 for sure. Two or three scoops would be too much for my appetite. Overall, good customer service at the ice cream counter. You have to pay for it at the cashier area in advance before they can serve you their ice cream. Lady was very helpful. Rite Aid had plenty of aisles to browse around for stuff. It felt empty in some aisles because most products are locked up or low in inventory. I still enjoyed my ice cream experience very much on multiple hot summer days, so I would consider revisiting next time. I'm glad that Thrifty ice cream still exists at this Rite Aid. Cheerish while it's still around. read more

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Oh snap!!! Employee L**** , did a good job testing my mind. After I got meds for my sister, this employee knew what I wanted. Good improve change success I got taught with these three little words. Survival skills words from an older pal. Her English is improving, she can even move up a position. I have faith in her. Just sacrificing myself by being unemployed so that English learners can well adapt to the community. I like you m am for your improvement in pronouncing English clearly. I look for that word " improve" five star today as for this evening. When I bless someone with word sweet dreams I end up coming back. Sweet dreams m am as for tonight. I'm glad this store is not closed because many other rite aids stores are closed due to bankruptcy. The store always have something I like. The point system is so fair for me for instance $30 will definitely rack up and accumulate for a reward. More quicker than Target circle. read more

Absolutely Worst experience in a drugstore in my life! I am 74 so that's a lot! I called two days prior to coordinate benefits to avoid confusion. Of course God laughs when we plan. Two visits without positive results! No stars if possible. read more

Store hours on Yelp said open until 10pm but the store has closed at 8:45pm on Saturday 5/17 when I got here. Not sure if the closure is permanent or what? Does anyone know? read more

actual store orders posted on door. but it's currently 8:03AM and doors are still closed. HELLLOO??? after store experience: the morning staff is much more nicer than the evening staff. wish yelped updated their hours so consumers aren't confused read more

Rite Aid - a blue sign in a store window - Drugstores Near Me - San Jose, California

I usually don't make reviews that often but I HAVE to tell people to steer away from this place. This is right next to my house so it's pretty convenient to go to all the time but not only are they never stocked in anything, but the workers take forever to come assist you with things that are locked up. Customer service is horrible and they are so rude. This isn't just a one time experience. I've had multiple experiences with multiple staff members being rude. On multiple occasions. I waited almost more than TWENTY minutes to get something that was locked. This younger Latina girl saw me waiting for so long and she was just looking at me, smiling when I stared at her. They need to do better, customer service is so so horrible. Customer should be at top priority, please don't come here and save the trouble and just go to target or anywhere else to get whatever you need. read more

Website says opened until 9. Came in for ice cream at 8:30. Refused to serve when there was no one in the store. One girl cleaning the windows while the other on her phone. read more

Great place to stop by when I am in the area! I usually like to stop by here when I book a facial with Zee from Zaesthetics not far from here. I like the staff they are nice and keep stuff on shelves stocked and organized. Self check out for cash and card. Nice place to grab drinks, snacks and toiletries. Enso forever. +- Big parking lot. Nice staff. Good deals. Near the 101 interstate. "Keep smiling, because life is a beautiful thing and there's so much to smile about." -Marilyn Monroe read more

Closed store at 9, even though store hours say it's open til 10. Don't come here, lazy workers

I ended up going to this pharmacy because my normal pharmacy, CVS didn't have the medication at any of their locations. I was please that they had what I needed. They are professional, organized and friendly here. They had some questions from my doctor about the dosages and the pharmacist jumped quickly to try to resolve the issue so that I didn't have to wait too long for my medication. She called the doctor while I waited. This dosage issue was resolved and I was able to leave in no time. read more

The supply chain crisis must've hit this Rite Aid good because a lot of the shelves were empty. Also, the items here are completely overpriced. I came here to look for some Lysol products and walked out right away because of the prices. They were trying to sell me a Lysol spray for $8 and a detergent for $15. I left and went to Target and the exact same products were $4 and $10, respectively. Utter ripoff and just price gougers. Take your business elsewhere. read more

LAZY WORKERS! don't waste time and gas driving over here if you want late night snacks. The rite aid website and Apple Maps all indicate open until 10pm. But the two workers were just standing around at 9pm closing. Store hours were taken down as well unacceptable! read more

if i could leave zero stars i would!!! online says they close at 10pm but they already closed and leaving at 9??? managment needs to get this place together. fire whoever is doing this. this isnt the first time either. read more

I am damn near at this rite aid everyday and have had no problems. I love the icecream. It makes my day when the young lady, who does her makeup very nice, engages in conversation with me, it shows that not all employees are rude and inconsiderate. I will most definitely be back read more

THRIFTY ICE CREAM THRIFTY ICE CREAM THRIFTY ICE CREAM THRIFTY ICE CREAM THRIFTY ICE CREAM THRIFTY ICE CREAM THRIFTY ICE CREAM I would come here to get ice cream for lunch when I used to work near here lol. This is a review just for the Thrifty ice cream parlor, which is inside this Rite Aid. Not all Rite Aids have the ice cream parlor. I love Thrifty ice cream - there's something about that cylindrical shape of the ice cream that they scoop that makes it taste that much better. My favorite flavors are chocolate malted krunch and birthday cake. And it's cheap! single scoop on a sugar cone please! You can also get the ice cream by the carton to take home too! read more

Rite Aid - A scoop of chocolate malted krunch on a cone! - Drugstores Near Me - San Jose, California

This review is for the Thrifty's. I heard great things about Rite Aid ice cream but I've never tried it. I was recommended to try the cotton candy flavor. It was good, but a little sweeter than I like. I didn't find anything spectacular about it. 2.5/5 SERVICE My server was super friendly and generous with my single scoop. 4/5 FINAL THOUGHTS The ice cream is inexpensive and they have a lot of different flavors. I'll def come back and try another flavor. Cotton candy did not hit the spot. read more

Rite Aid - Cotton candy - Drugstores Near Me - San Jose, California

I have had a good experience shopping here all the other times before. Several people were helpful in helping me find items and answer my questions about sale items, but after the cashier rang me up and I was about to leave the store, my eight year old daughter noticed that the cashier didn't put the Valentine's kids items I had purchased in the bag. This is unacceptable customer service and if we had left the store, I would have to go back and forth with Rite Aid just to get this issue taken care of, which causes customers to waste their time on explaining what happened and that is an inconvenience to customers. I hope Rite Aid improves this because they do have good items and sales, but need to understand the importance of making sure this doesn't happen to customers! read more

My review is for the pharmacy. I had the worst experience and the Pharmacy Manager, Lam, didn't make it any better. My mom had gone to pick up her medication and Ben was the person who assisted us. We noticed from the very beginning that he was very frustrated but thought he was probably having a bad day and brushed it off. Workers Comp. pays for my mom's medication and the clinic had sent the pharmacy the approval but not the prescription of the medication she needs. My mom called the clinic and passed the phone to Ben. Ben, very frustrated, begins to raise his voice on the phone and provides the fax number to the clinic. While the information was being sent, Ben had told us to go sit down at the waiting area. 15 min past and my mom goes to check if they received the paperwork and calls me over because she wasn't understanding what Ben was telling her. By the time I arrived Ben was already turning red. He kept repeating in a raised voice, "I need the PIN/BIN, what Worker's Comp is paying for this medication?!" My mom and I very confused, decided to call the clinic and passed the phone to Ben again. Ben is now raising his voice in frustration yelling at the phone to the clinic saying, "PIN/BIN!! I need the fu (pause) PIN/BIN!!!" And throws the phone on the table. By now he is holding our documents and throws them on the floor and walks away. He comes back and I ask to speak to the manager. Lam comes over to the counter and completely ignores what happened and tells me, "We need a Pin/Bin number.." I then interrupt her and ask if she even knows why I had ask for her. She then says, "but we need a Pin..." I interrupt her again and begin to tell her what Ben had done. While I was explaining to her, she begins to shuffle through papers on the desk and does not make any eye contact with me. I then pause to see if she would at least make eye contact with me to indicate that I'm being heard. Instead she kept shuffling through papers. I completely felt ignored, my service is just a number and that she approves of the service Ben provided. I then asked her if she could look at me while I tell her of my experience with Ben. But by seeing how the manager is handling the situation, I can see why her employees are ok with yelling and throwing papers on the floor. Turns out, the pharmacist is responsible to call someone from Workers Comp. in order to obtain the Pin/Bin number. I gave the information to Lam and she was able to get the information she needed. When she comes back to the counter she then tells us that Ben spoke to WC, and I had corrected her and said he spoke to the clinic not WC. Lam then says, "Well now we have a line because of you." Well the employees are a reflection of their managers. This Manager needs additional training on customer service. read more

The pharmacy manager Lam was so rude and has no customer services skills. My husband and I got the Covid booster shot so we did the walk in. The clerk who helped us asked us about occupants and we told him. He wrote out "occupational" and wait for 45 minutes for the manager Lam to give us a shot. She called us because the occupational is not good enough so we told her it was her employee that did not record our information. When she injected me, there is a sharp pain immediately since I don't know she knows how. My arm turns red and swelling immediately. I do not recommend this pharmacy at all for their lack of customer service and injection skills. The pharmacy was not busy but the wait is over 1 hour. read more

Thrifties ice cream?! Hell yeah I'm there! 2/$6 hell yeah! Ooou y'all gotta try the chocolate malted crunch. Swear you'll thank me if you haven't tried it already. That ice cream is so good it's like having an orgasm in your mouth. SERIOUSLY! That and rainbow sherbet are my 2 faves. Shoot who doesn't like ice cream? They have this new policy though. If you're just buying a scoop up at the front then you have to pay for it first n then go get your scoop. Before you could just order your ice cream n then pay after you get it. But nope not anymore. Guess people would jus walk out after that. Or would go walk around the store eating their ice cream, finish it and wouldn't pay. Rude people. But yeah like I said the ice cream here is bomb. Oh n the pharmacy here is cool too. Always come here to get my prescription filled. Nice clean store n looks newly renovated. Wee! read more

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THRIFTY'S REVIEW ONLY. I've always heard people rave about this place but never felt inclined to try it. For some reason I just couldn't wrap myself around the idea that ice cream coming from rite aid would be over the top good. One faithful day, I wondered into the plaza and needed to kill a little time so I finally went in and fell in love. The ice cream is so good AND it's so cheap, like how is this even possible to be that cheap and good?! Anyway dont be the awkward one waiting to be served ice cream at the ice cream counter. You have to get in the normal rite aid line and pay first THEN go back to the ice cream line and show them your receipt, then they'll serve you. We waited around while confused before someone told us. Since I'm the last to join team Thrifty, I'm sure you all already know how great it is so all I want to say is CIRCUS ANIMAL it's legitimately just like the circus animal cookies! AND CHOCOLATE MALT CRUNCH ugh like little tiny whoppers candy in my mouth, I'm in love. read more

Rite Aid - Some ice cream flavors and prices - Drugstores Near Me - San Jose, California

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You legitimately cannot create a worse customer experience. I've had the pleasure of coming to this particular Rite-Aid, and I remember why I don't come to this part of town. Lines are endless. Correction: single line. There's no good reason a drugstore has a single line during prime hours. Terrible service. I don't even expect service from a drugstore? I've never met a more incompetent cashier who can't manage a store, especially given all the priors. I went here for ice cream. They didn't get it to me even after ten minutes of paying. The cashier could've walked over for ten seconds to grab me a scoop. Didn't. Would I have ever gotten it? God knows. It was almost not worth my time to get a refund. Actually it wasn't worth my time getting a refund. My time is worth more than that, but this place doesn't deserve my business. TIP: If you want cheap, ghetto ice cream, look elsewhere. read more

Passed by and decided to come in for some allergy medicine. I've been sneezing like crazy! There's a whole section with trial sizes for traveling kind of like Target, but much more! My favorite things to buy when I travel. So convenient. Super clean and only used pharmacy to check out. Vietnamese staffed when I went and they're super nice. Zyrtec will hopefully prevent me from getting itchy eyes and stop sneezing! read more

Alcohol run is cheap here. It is definitely better with prices than Safeway would ever be. I actually come here for the Thrifty ice cream. a single scoop is like $1.79 I think? LOL. Totally recommend the Birthday Cake flavor. Also just discovered beyond the ice cream counter that I could buy a tub of them for less than $5 at the freezer in the back (near the alcohol) Also, recommend walking here from the golf course if you need a quick snack or drink ;) Also... I have never seen a pharmacy so well cased behind a plastic/glass wall? That's some extra protection, almost equivalent to the Chase bank on Capitol near Safeway. read more

Rite Aid - Birthday Cake! - Drugstores Near Me - San Jose, California

Decent place to go to when it comes to that "I forgot to buy something at the grocery store so I'll head here to find what I need" moments. Items are definitely on the pricier end than most other drugstores unless you have a membership card with them I'd only head to this place if I'm REALLY in need of something. Other than that, the store is usually pretty clean/organized, and there's not many people to crowd the aisles (making a quick run all the more easier). Cashier was nice this time around :) read more

This review is for John. He helped us at the ice cream counter. He was very nice and had the best customer service. He truly went out of his way to help my 5 yr old pick the right ice cream. If you have a kid you know how picky they can be. John was so helpful that he let my son try out different ice cream. I was very surprised my son even tried anything beside strawberry. Thank you John for making our ice cream adventure the very best. read more

The manager and cashiers have a face like that smelling s&/! Like for real if you don't like you job just find one that makes you happy remember customers we pay your salary I always come here to shop to support our local business but the customer device needs to be better the cashiers actitud is like a lil girl never smile's and she is always rude she need more teaming on customer service and people skills read more

For the pharmacy: I had an appointment for an immunization at 5 pm. I was waiting for 20 minutes while there was no one in area where they give the shots. The employees were standing around talking. When I was called back to get my shot, I told them my appointment was at 5 and it's not 5:20. He didn't even know when my appointment was supposed to be even though I checked in early. There's no customer service whatsoever. Avoid this place. read more

This particular Rite Aid is down the street from me so I wish I could rely on it more. They have always been extremely slow, which sucks but I dealt with it. But now with Covid, their customers have a hard time actually wearing masks. I realize this isn't necessarily the store's fault, they have their signs displayed properly. And I also understand that the staff here may be a little hesitant to say something, considering how people react nowadays, but why even serve them? Yesterday I saw several people who got in the store and pulled down their mask under their nose and I just avoided and ignored. But then I go wait in line behind a woman who had her mask on her chin not even covering their mouth or nose. I decided to say something because I am thinking of the workers as well, it's a danger for all of us! The woman just rolled her eyes and went on to the cashier who said nothing and rung her up. I get it these poor workers say something and who knows how these people react. But what could have been done? "I can't ring you up unless you wear your mask properly". I feel bad for the workers who are being exposed by these irresponsible people, and I am not going to shop there during Covid when none of the customers can wear a damn mask. read more

Today I went to rite aid to pick up some medicine I found out I lost $200 in store .lucky enough someone found and gave me back my money. I just want to say thank you to rite aid... Very honest people!!! And. I forgot three employees' name. Thanks again!!! read more

Staff was super helpful although website gives incorrect information - there are no walk in flu vaccines. I waited just in case and got lucky. I appreciate the pharmacy staff being wonderful. read more

I only come here for the ice-cream :). It's very affordable (hence the name Thrifty's) and is tasty too! Much cheaper than your Coldstones or Baskin Robbins. SQUARE SHAPED SCOOPS FTW. read more

Rite aid pharmacy is excellent. Their staff is very professional, extremely helpful and always available for questions. Today I went in for a flu shot. Vy Tran administered the vaccine. NO PAIN! She spent time talking to me and listening (important to a senior citizen). She was terrific. All of the staff at that particular pharmacy have proven to me that I was correct in leaving Walgreens. Special thanks to Vy. Lyn read more

I went to this location to get a COVID booster shot my appointment was at 3 but I had to wait until 3:33 to get my shot but that wasn't what I'm having a problem with my problem was that there was an Asian girl at the front in the pharmacy section who was giving me an attitude and giving weird looks and dogging me if you're job has something to do with serving people then they should be curtious towards patients whoever is in charge of hiring should retrain your employees. read more

It's the same Rite Aid in a different building in the same plaza..kind of trippy? YES! Besides this one cashier girl in the front, everybody who works here always looks pissed off and annoyed. Working for Rite Aid can't be the crappiest job in the world, but thats the vibe I get from the employees here. Most recently, I was in here during Christmas looking for wine bags..I asked this associate if they had any winebags and before i could finish my sentence he cut me off and said NOPE NO WINEBAGS..he later stomps away declaring to somebody (i didn't see anybody) that he was going on break. Well lo and behold..guess what i find where the bags are? yup you got it..WINE BAGS..so I get them and get in line, and guess whose in line in front of me? mr. all star associate! I thought about being a smartass and giving him a hard time..but the new and improved and more polite SItuasian decided to lay low and just let it be. Overall, this store has a poor attitude and is extremely unorganized. Don't expect any service, you just come in get what you need, and bounce. I'd rather go down the street to Target! read more

They built a whole new building in the same parking lot. The new store is much nicer inside and best of all they brought back the Thrifty ice cream stand in the store. The customer service could be a bit better but every time I have been in there they have been packed so they must be doing something right. Mostly I go here for the ice cream now. All in all I recommend this place for the decent prices and the great ice cream. read more

This Rite Aid is okay. Personally I'm more of a Walgreens kind of girl, but my Dad has to get his medicine from here. Pros Usually organized and well stocked Thrifty Ice Cream! Drive Thru Pharmacy Cons Long lines Kinda high prices Rude workers If your in the neighborhood and need some stuff I would say stop by here. Other than that I wouldn't go out of my way to shop here. read more

I found out that we were short on milk for breakfast so at 10:20pm I headed to Rite Aid to find out that the manager closed up early. Why say that you close at 11pm when you closed up at 10:20pm. This is not the first time this has happened. read more

The closest Rite Aid from my house. I go here to pick up alcohol, snacks, and other small stuff. The ice cream is very good, but don't really like the long lines. read more

Always a long ass here with only one cashier. I only go here because its across from home. The parking sucks because of the lion market in that plaza. read more