Nicest pharmacists I've ever encountered. Willing to go above and beyond. Highly recommend!read more

This is the Hallmark Gold Crown Store. This is well worth the trip even though it is not the…read moreclosest to me. The staff is the absolute best! They treat me like they have known me for years and that was the first time I was there. I returned yesterday and the proprietor remembered that I was looking for a special kind of card... Hello in this time of me me me I thought I was the only person who did that to customers! He asked me if I needed help and gave me the help I needed and then walked away JUST LIKE I like in a salesperson!!! Refreshing no hovering it is not necessary! Love this place!

The store is clean and well stocked. Prices are reasonable. Self checkout work very well.read more

This store has to be by far the worst one they have. Deli dept gives you an attitude when you ask…read morethem to cut slices thin. The produce is horrible. Half to throw away most after a day because is rotten. Dairy products have a week expiration dates on them. Have so much less options then other Weis stores They should just close this one down if they can't maintain same quality food and options offerd in their other stores (ie. East Berlin). Or fire the store manger and replace with somebody that will raise the quality of the store. I'll drive the extra miles and shop at Walmart.

Toxic person in pharmacy. I'm sick. I went from urgent care to CVS to pickup a prescription. I…read moretried to ask the woman behind the counter a question. She interupted, barked at me and told me to sign in on a touch screen. I tried a couple of times. The screen told me I wasn't in the system. I told the "Karen" behind the counter that it didn't work. She huffed, looked up my RX, and told me it was "in process." It would be 15 minutes. 10 minutes later they called my name over the loud speaker and said my RX was ready. When I went back to the counter, she again ordered me to sign in on the touch screen. I said, "remember, I not in the system." She ordered me again to sign in on the screen, stating my name was in there now. I tried twice and again it said I wasn't in the system. Then she ridiculed me for making supposed errors. I have a hyphenated name. She ordered me to enter just the last part of my last name. I wanted to point out that I use my legal name at CVS, but she cut me off and ordered me to enter my name the way she told me. I did it twice, again, it said I wasn't in the system. Again, she ridiculed me for making mistakes that I didn't make. I asked to just get my prescription. She told me that she wouldn't be able to find it unless I sign in on the screen. She ordered me to try again. At that point, I said, "No." I was done being her circus monkey. So we were at an impasse, apparently. She wasn't going to give me my prescription. Frustrated, I said,"Why can't you just give me my effing (yes, I dropped the f bomb) prescription so I can leave?" Then, she really flew of the handle and acused me of cussing at her. I used the f word as an adjective to describe the noun "prescription," not her. I told her she was rude. She told me I was rude. Then she went and told a couple of pharmacy employees that I had cussed at her. I think the pharmacist must have told her to give me my RX. She came back and gave me my RX without saying a word. This is how they treat sick elderly people. Only go there if you want to be abused. When I was in the military I had more cordial drill sergeants.

Absolutely terrible experience both if the 2 times I was here. Worst pharmacy, no one has any idea…read morewhere anything is, how their computer system works. Do yourself a favor and find another CVS. I'm done and will never shop here again.

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

Hour wait for prescription!! Very frustrating it was expedited twice! So many people here for a…read moreSaturday night!!

Horrible customer service in the pharmacy. Literally shut their gate for lunch break in my face. I…read morewas there to get several prescriptions and they looked me straight in the face as they shut the gate. It is not like there was only one person working in the pharmacy, there were five or six. Unacceptable behavior. I will be transferring my prescriptions to either Giant foods or Rite Aid.

I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.

Always friendly and takes the time to answer my questions. Been going here for over 20 years.read more

If I could leave zero stars I would. This is the worst CVS location I have ever been to. The…read moreemployees and pharmacists are rude, it's impossible to get ahold of anyone by phone, and my prescriptions are never ready on time. I am a type one diabetic and need my insulin. I am now very sick and upset with this CVS. this is my last straw with them! DO NOT COME HERE!

Always a nice shopping experience Excellent Hong Kong…read moreChinese take out available in the back. I wish they carried more products More than decent pharmacy

I love Hershey Pennsylvania, but the giant on Cocoa Avenue has to be one of the worst to shop at…read more The employees look like they're ready to jump off a cliff. I asked one question to a gentleman in the deli and his face look like he could die any minute if he had to help me I've never shopped in a more miserable grocery store than the Cocoa Avenue store. It's only 10:30 in the morning

They have poor pharmacy care. I needed to refill my medication, no one called me back. This is the…read more2nd time I experienced this Culture. Called their Corporate office and they were able to make this ready. Not the best overall experience but what else can you expect? My recommendations is to keep calling their corporate office.

I went to the CVS covid vaccine web page and scheduled my first dose on 3/14/2021. It gave me a…read moremessage, "we are holding 11am on 3/18/2021 at 3865 Derry street for your 1st dose". We are aren't currently able to schedule your 2nd dose right now. This morning I went to the CVS #2370, on Derry Street at 10:45am to get checked in and surprise, I'm not on the list. The young lady checking people in sent me to the pharmacy to double check with them. I went to the pharmacy and was helped by a man named Justin. I handed him my ID and he checked the system, his response, "yeah it looks like it didn't process". Handed me my id back and kept working. No apology, no attempt to get me on the list, no empathy whatsoever. I'm 54 years old and diabetic. I went back to front and asked the young lady if she could add me, her reply, "I'm just a contractor". My first line of communication was to call the CVS complaint line...it doesn't work. So I filed this exact copy to their corporate team, I'm not holding my breath there either. So what I see is a company with broken systems and employees that don't care about THE BIGGEST HEALTH ISSUE OF OUR GENERATION. I have usually been treated poorly by CVS employees which is why I use a local pharmacy over an hour away. This one was enough to make me write this review. Don't use CVS folks, the only thing they are about is getting your extracare number.