I only use the pharmacy here because it's close and has a drive up window. Over the years, I have had two pharmacists who have been really great. Very attentive, knowledgeable, and caring. The kind of professionals that I want when someone is dealing with something that I'm going to ingest or use in our on my body. They have a young woman who is usually at the window, and she is awesome. She always has a smile on her face and is willing to go the extra mile to make sure that you are well taken care of. The biggest issue that I have with this pharmacy is that, for some reason, lately, their drive up window has been closed during their open hours. This issue makes it very difficult for those who may have a disability to be able to easily get their medicine. Other than that, I trust the pharmacy. And because it's easy access and the folks seem to know what they're doing, I won't go anywhere else. I'm very happy that this particular pharmacy in Kingston was not subject to the closures that happened around the country to Rite Aid. read more

Rite Aid - Drugstores Near Me - Kingston, Washington

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The Kingston Rite Aid is my regular pharmacy. I use them for prescriptions, not usually other goods. Their pharmacy service is good. They have made several calls to clarify or transfer my prescriptions, several times over the past few years. I much prefer them to a supermarket across the street, which I found problematic. When I was about to leave the country for six months, my insurance company would not pay for any additional supply of medication. The pharmacist told me about a discount that is available. I had never heard of it before. I wound up paying $54 for the three months of medication that at full price cost many hundreds of $$. That is very good customer service. read more

unbelievably useless pharmacy staff. if in Kingston or Poulsbo, go to Safeway. I have had them fail to get prescriptions ready over half the times I have tried. they wait hours yo transfer to another pharmacy. this place should be out of business. I understand problems. but they don't let you know when there is one, and tell you things are ready when they are not. no communication and incorrect notice when you call them. its too late to use " Covid" as an excuse. these guys just do not care or are fishing for staff from the bottom of the barrel. Absolutely awful service. read more

Wehave used this pharmacy for 6 years. They have been rude, condescending, made countless errors, blamed us when they messed up and we are so frustrated with their lack of professionalism and horrible customer service. I have even had a personal call with the regional manager regarding these problem in the past. My most recent experience: 10/7-10/8 We have many of our meds on automatic refill. The meds filled and we got texts saying they were ready to be picked up. We have been very busy and couldn't get to the pharmacy in right away to pick them up. We received text alerts saying we needed to pick up the scripts or they would be returned. I used the link provided in the text to use pay and go so prepaid for all 6 prescriptions. On Saturday, we stopped by to pick them up on our way to a bday party. There was a sign in the drive thru that said the drive thru is closed because something is broken. It also said says comeback tomorrow or come inside. I walked in and could see the pharmacy had closed. It wasn't closed when we were in the drive thru reading the sign. On Sunday, I realized I forgot to pick them up and was coming from Poulsbo picking up groceries from Walmart . It was 5:48 PM. I checked hours and it said they close at 6. I drove to the drive thru as their sign said "come back tomorrow" so I hoped it was fixed. It wasn't so parked and walked in. It was 5:55 PM. I could see the gates to the pharmacy were closed. I asked a gal working at Rite Aid store (not the pharmacy ) if they always close early or if the hours changed. She said no, still open until 6 pm. She looked at her watch and saw it was 5:56 PM and said to go knock on the door. I proceeded back and 2 staff looked at me and just ignored me as I stood looking at them. I said "you guys close early" The older male pharmacy worker said condescendingly that according to his watch it was 6 pm. I said according to my phone it is 5:57 PM. He said I guess I will reopen for you. I said I already prepaid so just need to pick up scripts for myself and my husband. He thanked me for prepaying. He looked and came back and said I have nothing for you or your husband. I said I just paid for them on Friday. He said they were restocked. You will have to come back tomorrow After we refill them. I said I already paid for them ahead of time. He said those charges likely didn't go through. I said that the money is out of my account. He replied well you should have come earlier. I said I did but your drive thru is closed. He said earlier like 5 pm. I said but you don't close until 6 pm. He said well they were restocked earlier. I said since I paid, wasn't that an indication I was coming to get them. He didn't say anything. I said my husband needs his meds. He replied well hopefully he has enough left. I said no he doesn't have any left. That is why we have them refilled. He said comeback tomorrow and closed the gate. I went to my car and checked and the messages from the pharmacy said they would be restocked on October 10th if we didn't pick them up. Sunday was October 8! Not the 10th. I checked my bank account and the money for the scripts is out of my account. I then clicked on their text message and it said this order is paid and ready to be picked up. So they chose to put our scripts back after we paid for them, Still have our money, returned then 2 days ahead of time and have a broken drive thru and still close early. I recognize we came close to closing and were not super timely with pick up. But why not just give us a courtesy call to ask before putting them back Two days before they were supposed to be restocked. Plus we paid isn't that a sure sign we are coming to get them. One of my husbands meds is a blood pressure medicine. Another is for PTSD. Looks like it's time for a new pharmacy. read more

They take advantage of the fact that there is minimal competition in the community. Consistently rude and flippant pharmacists and staff. Dismal service. read more

Terrible staff, uneducated, rude, and condescending to customers. I was also carded when I purchased Acetaminophen. I asked if there was alcohol in it (because I needed medicine without alcohol) he told me, "no we have to card you because it has this_______(as he points to the word Acetaminophen on the front of the package). I said "Acetaminophen? How old do you have to be to buy acetaminophen?" I then asked. I was told, 21 years old. Only in Kingston Rite Aid, quite cocky for being so ignorant. I am sure he meant products containing dextromethorphan and the age is 18 years old. Serious lack of education from the poor management of this store. How embarrassing! read more

Your typical Rite Aid store with all its amenities and pharmacy. I did need the pharmacy once, and they were immensely helpful and willing to go the extra mile to help. I needed a pain medication refill and they let me know with reassurance that it might take a little leg work on my part (the law requires 0 refills prescriptions to have a hand scripted prescription for certain medications) but that they are willing to help get my prescription refilled. On the shopping side, I've been in several times and staff have been really kind or helpful. They don't always have everything I need, however I usually find something of value that I just can't live without! I love how peaceful it is to shop there. Not a lot of crowds. I don't feel hassled or pressured to make haste with my decisions (I can take a very long time trying to decide between items.) Parking lot is easy to come and go from. There's plenty of parking spots that are easy to get in and out of right by the door with very little hassle. This makes the whole shopping experience stress free! Staff are always friendly as I am checking out. I come here if I want to avoid the hassle of big box stores or going far from home. My only disappointment is that it doesn't always have the variety of items to chose from. In those cases, it's just easier to order online. read more

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Do not trust write Aid for Covid testing. We needed a Covid test for travel on a cruise within 72 hrs of departure. Had the test done at rite aid 72 hrs before departure. Was told it would take 12-24 hrs for results. It took 96 hrs. WE called Rite Aid and were told There is nothing they can do as they farm it out to a 3rd party lab. No phone number for the lab. Nothing. Missed cruise!!! Lost money!!! read more

Im giving my Rite aid 5 stars because well I wrote an email and asked if they could pressure wash the outside and make it look nicer maybe even paint. We have ferry traffic that drives by 182 cars per 1/2 sometimes and I was embarrassed. Rite Aid took it a little further! Its all new INSIDE!! Floors shelving lighting products and a real nice checkout counter with lots of room! Plus they did pressure wash and paint. Even replaced a water rotten pole! Oh yes I noticed. So Thank You Rite aid . The people that work here are pretty fabulous too! Stop in and get what you need. Maybe something little xtra! Vitamins, lotions, drinks! Very convenient. read more

Rite Aid pharmacy deserves 1 star. This past Thursday I saw a male doctor tell an old woman to "Hurry up" as she was walking to him because he had things to do. Very unprofessional. read more

I won't be using this pharmacy again. What is the use of having a drive up window when prescriptions are never ready on time. Every time i've tried the drive-through, I've had to go into the store and wait longer even though prescription was called in an hour earlier and I thought I had given them plenty of time. So if you're needing to start anabiotic's right away you will be waiting 2+ hours to get them. And I feel terrible for people in pain having to wait. Perhaps they are understaffed and need to shell out some money for another pharmacist for better customer service. read more

Probably the newest Rite Aid in the area. Easy access, ample parking, good selection of all kinds of stuff that you never even knew that you needed and a good group of employees. Have not had a prescription filled there but the counter seemed to be well staffed. If you need something while on your way to or from Kingston or Poulsbo, you can get in and get out quickly. read more

When I compared prescription prices at this store with the Save On in Albertson's across the street, I was appalled and have never shopped here, again. The pharmacy experience at Save On is better, anyway. Usually no wait (unlike Rite Aid) and always no hassle getting your script filled (again, unlike Rite Aid). read more

The store itself is nice, its clean and has good deals. The employees are really nice and friendly. I've never had to wait in line for a long time. The pharmacy, however, is HORRIBLE. My doctor has sent in my prescriptions, and they challenge them almost every time. When I call in a refill, it is NEVER ready on time, even when I call to make sure its ready and am told that it is. I have to go in and wait another 15-30 minutes EVERY SINGLE TIME. The pharmacists and staff can be rude and brusque and numerous times have stood in the back laughing and chatting while people were waiting in line. Several times, I have been there in line while they were chatting, and there were more than five people in line, as well as cars waiting at the drive thru. It is absolutely ridiculous and if I had the means to go to Poulsbo to get my prescriptions, I certainly would. read more

Please do not use this pharmacy. Not only was the staff in the pharmacy rude, uncooperative, and uncaring, but the manager (didn't get her name but she was short, blonde and had a mean demeanor). I had been getting my prescriptions there because they have a drive thru but their poor customer service and rudeness is not worth it. Example: I have been on disability and had to go to rehab for 3 months. Meanwhile my bank reissued my card adding a chip and canceled the old card but I had moved over here and didn't get notified. I tried to pick up a prescription needed for my recovery but my card wouldn't work. I knew I had the money but didn't know what the bank had done. When I tried to talk with the pharmacist with the bank on the phone, he said I was holding up the line and called the manager over. Instead of taking me aside, she said in an extremely loud voice that the whole store could hear that my bankcard was denied. I was so embarrassed. When the bank said to use a check, she wouldn't take it because of my old address on it even though my driver's license had the current one. I couldn't get cash as my card was replaced and it was Sunday and closest bank was 30 minutes away. To top it off they were regularly out of some of my monthly prescriptions. Go across the street to Albertsons Savon and his team are awesome. They took my check with a smile. read more

I like this Rite Aid. Quaint and clean for sure and nice selection of candy and soda.

What a waste of time. Went for a Covid test. They tell you will have your results in 2 to 4 days. Them when you call them on it they say 2 to 7 days. Total B. S. What they won't tell you is a person picks up the sample at the end of the day and ships it off to California. Then you have to set up an account and sign away your rights to some company in CA. You take the test in the morning and there it sits all day. Three and half days later still no results. You have lost a whole day while it sits there. So just how are you going to get your results in 2 days? If you are looking to cross the border and need a test with results within 72 hours don't use this worthless pharmacy. The pharmacist couldn't even tell me where they shipped the test to. Totally worthless store do your homework before you trust this pharmacy chain. Makes you wonder when the pharmacist doesn't even know where samples are going. Oh and by the way they have "lender" pharmacists that rotate in and out. Now doesn't that instill confidence? Honestly if I were you I would avoid all Rite aid pharmacys. read more

Love this Rite-Aid it's never busy & always has really good sales on their merchandise. The pharmacy can be a bit slow at time but aren't they all. Overall a really great store & very clean. read more

Rite Aid pharmacy in Kingston has been extremely unprofessional and unhelpful during our fathers last days of Hospice care. The pharmacists have demonstrated poor communication between our nursing care . They challenged every prescription that was faxed in and caused out father to suffer needlessly many times waiting for them to agree to fill the necessary pain prescriptions. I understand the drug epidemic that our county and nation is experiencing however to what extent are these pharmacist taught in school to chose or deny service? We have paid the price. Thankfully our nursing staff recognized the incompetence and chose to use a different pharmaceutical currier company altogether. If you or your loved ones are enduring extreme emotional distress for any reasons, please consider another pharmacy. read more

I live just up the road from this Rite-Aid in Hansville, WA and had a lot of dental work done. My dentist gave me a prescription for pain medication with these instructions: "Go get this filled as soon as you leave here. Wait for it because you'll want to stay ahead of your pain. Once that local wears off you'll need it." So I went to Rite-Aid in Kingston and they were swamped. The pharmacy tech saw the swollen face and knew I would probably wanna wait but said "It's probably gonna be an hour or so but I can text when it's ready", so instead of waiting I left. About 30 minutes after I received my text, my husband and I drove to get it. The power had been out for a long time in our neighborhood, and it was also out at Rite-Aid and the doors were locked. My husband knocked on the door and an employee opened it. He explained the situation and the employee left, talked to the pharmacist and came back to give us my Rx of pain meds. Not a lot of people would do that. They'd have ignored the knocking and/or said there was nothing to be done because the computers were down. They went out of their way to help someone in pain. read more

I tried Rite Aid for 6 months to get my prescriptions. Without exception, I waited 30 minutes or longer each time, to pick them up. The pharmacy assistant whispered to me, "they won't hire enough people to help us." I complained to the pharmacy manager and he just shrugged. I complained to the Rite Aid corporation. I heard nothing back from them either. So I transferred my prescriptions out of Rite Aid and am glad I did. After 10 months had passed, I thought I'd see how Rite Aid was doing so I went inside. It was the usual: one cashier, and the pharmacy manager were the only ones in the store. I give up. read more