Honestly one of the worst customer service experiences I've ever had. I asked a simple question and…read morea white male employee immediately caught an attitude and started arguing with me for no reason. Completely unprofessional and disrespectful. On top of that, the store was dirty and unsanitary -- I literally saw rats fighting in the back of the store. That alone is unacceptable for a pharmacy and retail store. I will never be coming back to this location again and would not recommend it to anyone.

the ai system is horrible. i know it is technology but it is the worst system to navigate. and you…read morecannot speak to a person

Best pharmacy I have ever been to. Beth the pharmacist is great, she really cares about her…read moreclients. Store is clean, employees are friendly. I would recommend them to anyone who wants a personalized experience.

This is a mom and a pop pharmacy which was the first business I saw when we moved from West…read morePhiladelphia to Upper Darby in 1967. WHOA! that was a really long time ago and for it to have remained in my brain that long it must be a great place. There were no chains so you really got to know your local pharmacist. My experiences with Mr. Pepper in the 60s , 70s and early 80s were very good ones. Back in the 60's when your child walked everywhere it was common to send your 8 year old child to pick up prescriptions, greeting cards, pain relievers Bandages ( We had 10 kids) and various sundries. Also, we i suspect a few times our family account might've been in slight arrears in those days but the beauty of this being a true mom and pop was that things were always resolved in a friendly, neighborly way. Fast forward to the 90s and 2000s and I'm not sure if it's still totally in the Pepper family still but my interactions with them as an adult have been pleasant and efficient. Just the other day an elderly friend of mine got turned away from a chain when she showed up for an appointment for her booster because they were overbooked. I got her in the car and I drove her to Pepper's because Pepper's is in her neighborhood. They were kind, caring, respectful toward her and happy to have her business. Try getting that at a Chain. Over a half century after my first experience with Pepper Pharmacy I continue to see That's its still a vital part of the Lansdowne and Upper Darby communities. Here's hoping it stays that way for many years to come.

The staff is very friendly and helpful. Most everything is always in stock, and if you have a…read moreproblem the employees will surely help solve it with you. I love seeing this crew ... almost daily too!

This is the second d time in past month ordering pictures from here. Received confirmation email…read morewith description of what I ordered and price. I got there and they had no record of them. They don't even use order numbers. Manager was so rude. Never again

This place is old, poorly merchandized and totally unable to compete with CVS. Speaking of CVS…read morethere are two (2) within a mile. I patronize the stores in Manoa Shopping Center often. I stop in here if I need something very basic and I'm in a super hurry. Otherwise I'll pass and I suggest you do to.

Went here for medication after surgery they denied me with out telling me a reason why. I get my…read moreother medication from here and they give issues every-time that my provider actually recommended going somewhere else. Last I was there they denied myself and two other people their medication without a reason why. Im not sure whats going on at this rite aid pharmacy since the others in the area do not operate like this.

I can't give them no stars because if I could I would! I called my doctor on Friday asking for a…read moreRX. Went Friday afternoon assuming it would be filled. Wasn't. Called Saturday after being told it would be filled and it wasn't. Ok Sunday...Come Sunday and they said "Do you need it!?!" Ummmm what do you think? Then wait 15 minutes to find out it's not in stock! Here we are Monday after the pharmacist told me she ordered it for Monday and surprise THEY DONT HAVE IT! Just had a screaming match with the pharmacist who could careless! Save yourself and don't go here! I'll be transferring my stuff today!

Better Pharm better pricing. Better service…read more I still want Pharma and Doctors to get rid of the 911 queue. 100000000 Hrs wasted customer time annually. Judges & lawyers ordered caveat messaging is worse than terrorism. "Im having a heart attack I think I'll call the Water Dept. ' if this is a true medical emergency...'"

My wife and I needed Covid & flu vaccinations…read more We called them .they made us an appt the same Day. We got the shots.they were Competent,kind ,and polite. Great place!

Avoid this store at all costs. The service is horrendous and rude. I guess it's a good thing that…read moreRite Aid went out of business because this place chases customers away. The antisocial staff is over reliant on the kiosks and refuse to process your order correctly. I will never set foot in this store ever again. Please, PLEASE PLEASE! WALGREENS PLEASE OPEN A STORE IN THE NEIGHBORHOOD! There are some excellent locations that used to be a different pharmacy.

I have been going to Upper Darby Pharmacy for at least 10 years, and Mike and his staff are the…read morebest around. They are super friendly, attentive, and know just about every customer by name. They seek to get the best prices for medication, and are very knowledgeable about medication. They truly are a great team, and I would 1000% recommend this pharmacy to anyone around.

This small neighborhood pharmacy is the best! Not only was the staff friendly and helpful, they…read morewere more than willing to quote me a price over the phone for a medication. Unlike most other pharmacies, their pricing was not some clandestine secret, which gives me hope that we can have more transparency all around. Additionally, they stuck with the original quote on my purchase of the medication. All-in-all, this was a fantastic experience. I may be moving more of my prescriptions there. Be prepared, their hours are Monday-Friday, 9-5, so they can be a little tricky to schedule.

Love this pharmacy! They deliver and will set up weekly med management punches to help me keep…read moretrack of daily medications. I use Sunny instead of the CVS that is closer to my home. The pharmacists here take time to explain things to me if I have questions and I really appreciate the personal touch and non-factory feel of this pharmacy.

From the owner: Free Pick up & Delivery! Fast and Courteous Service!…read moreOne on One Medication Consultation! Ask about our $4.99 Generic Prescription Plan! Free Multivitamins Program! Free medication blistering services!

Apparently it was corporate's decision to remove the easy refill on the automated message !! You…read moremust go through multiple prompts & leave a message..... my script is clearly ready for a refill but doesn't come up as an option.. this is no reflection on the kind & hard working staff ! Just a stupid inconvenience by a multi billion dollar corporation :(

I had the cops called on my sister and me here (CVS Pharmacy 795 Baltimore Pike, Springfield, PA)…read moreon the morning of May 27th, less than a week after my college graduation - I'm guessing because we're black and needed painkillers for period cramps? It definitely wasn't because we stole something, as the police check of our shopping bags found nothing taken. I got an apology from management days later after I filed a complaint, but this doesn't seem like an isolated incident based on my interaction with one of the policemen that did the search, and the fact that none of the employees in the almost-empty CVS store made any attempt talk to us about the alleged theft before, or to apologize for the false accusation and the terror my sister and I faced in interacting with 3 armed policemen as black people. For any other people of color that might face this, here's the link for submitting a complaint(https://www.cvs.com/help/email-customer-relations.jsp?callType=store) - it helps if you record the incident or ask to have access to the police report. Pretty horrible experience. Would not recommend it.

They didn't have what I need, but I called on a holiday, and not only were they open, the…read morepharmacist was very helpful in trying to get me what I needed, much appreciated!

They are the best!! Thanks for everything you do Barry!! I'm accommodated every month. My…read moreprescriptions can be hard to find sometimes but not at Westbrook! They always anticipate my refills and are ready for me every month..