I've used this particular pharmacy (Rite Aid, Burnt Tavern Road) for more than 15 years now and they have served me well. I'm not an "easy" customer. I have a chronic illness, I'm on 5 different prescription drugs as well as herbal/vitamin supplements, and I have lived out of state for 5 years and travel a lot for research.
Ray, one of the two pharmacists, is fantastic. Not only will he answer your questions about drug interactions, but he will do so kindly.
Laurie, one of the pharmacy techs, remembers me by name, always asks how I'm doing with school, and treats me like a person, not a number...which is hard to do in such a large chain, such as Rite Aid.
I lived out of state for graduate school for 5 years and had to have several prescriptions transferred from an independent pharmacy called Gate City in NC to Brick Rite for those 5 years over fall/spring/and summer breaks. My prescriptions were always transferred promptly and cooperatively with the other pharmacy. There have been a few times where I have needed my prescriptions ordered (not in stock), and Rite Aid was prompt on making sure I received them on time. I'm also on a particular prescription that I cannot miss a day, and my doctor forgot to call in my prescription, but Rite Aid was fast to make sure I got my prescription as soon as she make the call at 8am...9am my prescription was ready. As with anything in life, communication is key.
I have a pharmaceutical coupon that saves me A LOT of money on a brand name prescription. There have been a few times the pharm tech ringing me up forgot to apply it, but as soon as I reminded her, the coupon was applied. No big deal. Communication really goes a long way.
Years ago, I was afraid of some strange symptoms I was experiencing and I couldn't get in touch with my doctor (it was a weekend), and Ray was able to answer questions I had, put me at ease, and saved me a trip to the E.R. Those were dark times for me and I have never forgot the patience that Ray demonstrated towards me.
There is also a drive thru, and every time I stop by with my LARGE dog, Laurie gives him a big bone!! :)
Of course with every pharmacy, there are drawbacks. I'm not a fan of the second pharmacist, I actually cannot remember his name. He's not friendly, but he seems to know his pharmacology. I reviewer below said he has a God complex... welcome to the world of doctors. He gets the job done, so I have no complaints against this pharmacist, I just ask for Ray if I have questions and avoid him ;)
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