ZERO STARS IF POSSIBLE!!!
I went there on Jan 2nd to get an rx refill. I didn't have my new prescription card at the time so I had to pay out of pocket. I asked the pharmacist if I could come back later in the week with the receipt and have it reprocessed. She said no, after sale I would have to go through the insurance company. Well, to cut a long story short, the insurance company put me through a reimbursement process, and after two months they turned me down. Told me I should have had the pharmacy reprocess the prescription. When I angrily called the pharmacy to complain about being sent through the wrong process, the pharmacist kept implying that I was turned down because I was getting my prescriptions filled too early. Not true. But she kept implying that. She also said that she could have reprocessed my prescription later that week if I came back there to do it. The direct opposite of what she told me when I made the purchase. So as a pharmacy, they were unwilling to help me get my prescription processed properly. The insurance company are acting just as useless by saying the pharmacy should have done this in the first place. Then having the pharmacist imply during our final conversation that I was getting improper refills was the insulting icing on the cake. There was no reason for that. It was unprofessional and undignified to accuse a customer of illegal activity without having the proper information in front of you. Yes, I was really pissed off. I have both parties not willing to help in any way, and they have me running around in circles. But to imply that I'm working the system somehow to get substances illegally was way too much. Shows me what kind of trash these people are. read more