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Rita's Family Alterations

3.2 (13 reviews)
Closed • 10:00 am - 6:00 pm

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Services - Rita's Family Alterations

Appliance repair

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4 years ago

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3 years ago

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3 years ago

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8 years ago

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14 years ago

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8 years ago

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14 years ago

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9 years ago

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7 years ago

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9 years ago

Rita was great. Did a great job on the alterations on my pants. And what she charges is more than fair.

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10 years ago

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11 years ago

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10 years ago

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Ben's Appliances

Ben's Appliances

(15 reviews)

Our oven broke down in the middle of July and the retailer that we bought it from recommended Fast…read moreTrack Appliances which appears to be intrinsically linked to Ben's Appliances - their phone snd messaging systems are linked and they show the same address on their websites. While the initial call and appointment setting process was reasonably smooth, things went downhill from there. Once we got the quote and approved it, it took over two weeks before they ordered the part. They indicated that the part should take 10 to 14 days to arrive. Over the ensuing 8 weeks, whenever I called to get an update ( I only succeeded in getting through to them 4 times from over 20 phone/text attempts. I was told they either didn't know what was going on, the part should arrive today/tomorrow and/or they would get back to me with an update. Nobody ever called me back or responded to phone or text messages. We eventually called another service provider and had everything complete within two weeks. Completely abysmal customer service. I would recommend that you stay away from this company.

The response by the owner to my negative rating amplifies the lack of corporate responsibility I…read morehave experienced. Nobody gets up in the morning to write a negative report about anybody. Nobody has even time for that. Besides, I'm not the only one. It would have been more convincing to apologize to a disappointed customer and offer a venue to improve upon the experience. Many negative reviews can be changed into a positive one by smart business owners. Again, this opportunity was not even attempted here. Which serves to solidify my initial observation and impression.

Rita's Family Alterations - homeappliancerepair - Updated May 2026

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