Honesty. Expertise. Kindness. Quality. I couldn't be more pleased with the service I get at this…read moreshop. It's a great community asset. Thanks for all you've done for my family in keeping our vehicles running smoothly!

I have had my 2010 Honda and 2007 Prius serviced at Vern's several times and have always been very…read morehappy with their service, expertise and honesty. It is nice to have a mechanic I can trust and who is also very competent!

We took our 2021 Hyundai Sonata Hybrid in for an oil & filter change & they did a courtesy…read moreinspection finding a coolant leak. This was a known issue & subject to a recall which we had repaired by Hyundai in Bremerton Just a few months ago. The fact that it's still leaking & could if left unchecked result in engine failure, would've been a disaster. The team at Auto Depot identified & photographed the area where the leak is & suggested we get the coolant system pressure tested to locate & repair the leak. The staff is knowledgeable, informative & their charges are reasonable. We will definitely return the next time we require service.

They did very well and worked with me on keeping me up to date on progress and work done happy…read morehappy happy

I was struggling for 6 months to get my car fixed, but then I found this shop through a friend who…read moretold me of how great they were. The process was easy and quick leaving me truly speechless by how simple it was to bring my car in. It now runs amazing and has improved my daily life by millions. I am so thankful to this shop and I wish the best for their business.

always responsive with expertise no matter the problem with any of my cars. excellent standard…read moreservices....oil changes etc but goes way beyond that with help for all special frustrating problems. reasonable prices and good accessories also.

Justine came out and replaced an alternator for an Acura MDX 2013. Very happy with the repair and…read moreprice.

He was friendly, quick and went above and beyond to get out RV up and running again, especially for…read morea 84 degree Saturday afternoon. Cheaper then expected too!

Being retired I never minded the trip to Seattle for routine car maintenance at Seattle Mercedes…read moreBenz. Due time the limited encounter policy of he virus containment I decided to stay home and have European Auto take over keeping my 2016 GLE350. In two to three hours I was driving it home. The work and service were excellent. I'm happy to know I can get such great service easily. Saved me hours of travel and I only saw one person so my exposure was minimal and safer than the option of going the dealer.

On a Monday our car started knocking really bad, we called a tow truck and we happened to be close…read moreto European AutoWerks, so we had it towed there. The tow truck driver left the lights (or 4-way flashers) on and killed the battery. So the tech brought a booster box to jump it and started it. They heard the knocking and turned it off in less than 60 seconds. They said there was obviously major engine problems and they didn't feel it was advisable to run it any longer. I believe they hooked up a code reader but I was not informed if it showed anything or not. We had an extended warranty through a separate company, so I gave them the information and they called to try to get approval to do the work. I don't think they were on the phone for even 30 minutes. They were told to get a price quote to replace the engine. At that point two of the techs discussed at length whether or not they could say it needed a new engine without further diagnostic. They told me they needed 3 hours of labor at over $200.00 per hour, to pull the whole engine apart to determine if it could be rebuilt or it needed to be replaced. At this point I received an important call and stepped out to take the call, I ended up spending 30 to 45 minutes on the call. When I went back in they said they made a couple of calls and the cheapest engine they could find was $2000.00 and I would have to pick it up in Tacoma. I told them the most I might be able to come up with was $1000.00. They said most of that would be used up with the diagnostic. While we were having that conversation, the extended warranty company called me to tell me they wouldn't cover more than $450.00. After that, the techs and I spent quite awhile discussing my options (or lack there of). But I ultimately told them that we didn't have enough to do anything then and said we might try to trade it in (even though we still owed on it). I asked if they could recommend a dealer that might take it. They said they weren't sure but would make a couple of calls. I told them I was working Tuesday & Wednesday, and asked if I could leave the car there until Thursday so I could make arrangements to have it towed. They said that would be fine but no longer. Then they mentioned that I would have to pay before I could take the car. I was totally shocked that they wanted to charge me for the 60 second diagnostic. I asked how much and they said the car had been there for 3 hours at that point and I should be paying them for the 3 hours. Then they acted like they felt bad for me and said they would give me a break and only charge me for 1 hour. I went ahead and payed the $210.85 and left. The next morning before 9:00am I get a message that they wanted me to get the car out of their parking lot. When I called them to tell them I was working on arrangements to get it towed, they said that the boss offered to buy the car for $100.00. Which was a major insult since they had charged me over $200.00 the day before for doing absolutely nothing, other than making a couple of phone calls.

They've been great mechanics for my cars going back 25 years. To those complaining about price,…read moreLook at what year it is, look at where the economy is (thank you, blood-sucking billionaire class), and try and see and feel what it takes to run a business.

I usually try to support local businesses, but should have checked reviews first. My car was…read morerepaired through an insurance claim, where I was told I would be responsible for the deductible payment only. Instead, I was presented with a $407.25 additional charge upon pickup, and I needed my car as the rental had been returned that day. The invoice showed 2 charges that are typically absorbed in a claim; and were not submitted to insurance for prior approval, so fell to me. If Sunnyside was unable to complete repairs at the amount approved by insurance, they should have sent in a request for supplement, and/or advised me of additional charges expected so that I could have the option to select another repair facility. I feel my claim was handled very unprofessionally and exemplifies a questionable business practice. I want others to be aware before choosing to support this business.

Great Management Team Super Customer Service…read moreGreat Value! I bought a new Truck and went straight there to get rims and tires !

I went to Les Schwab Nov. 30th for the free travel check-up…read more I was told my battery would need to be replaced very soon, so I opted to do so. I requested they make sure the terminals were adequately tightened as I'd had an issue with that years ago at another facility. I was told that they were tightened but I needed new terminals and to go to O'Reilly's for that. It was my understanding from the mechanic that the issue with the terminals staying connected should be okay unless i was on a bumpy roads or hit a speed bump. I made one stop before i went to O'Reilly's, when I got to O'Reilly's I was told they don't carry the terminals I needed. Got back in the car and the car wouldn't start, one terminal was indeed loose already. The terminals connection with old battery were working and now not. For years, no problem with the terminals staying put with the old battery. It had just been a little more than hour that they replaced the battery so I called them, first call I was put on hold for several minutes then the call disconnected, then when I did speak with someone the attitude I felt was "your problem, not ours" not even " hey sorry about that.' I was surprised and disappointed that there wasn't some kind understanding that I was now stuck because of their incompetence and not even a suggestion as to what to don now, actually Tracy I think it was said for me to find a place that may carry the terminals I need, even still.... my problem not their's that I'm now stuck

I called for a battery jump this afternoon (10th of August) and was helped by a very efficient and…read morepolite fellow driving an Evergreen truck. He jumped my pickup, paid attention to my immediate car problem and was off in minutes. Thank you for this great AAA service call. Thomas Pitre Sequim

Our car broke down and Dave Anstett from Evergreen was absolutely amazing. He was friendly,…read moreknowledgeable, and took the time to explain what was likely causing the problem. We truly couldn't have appreciated his service more. It's rare to meet someone who is not only good at what they do but also genuinely kind. Thank you, Dave, for turning a bad day into a much better experience. We highly recommend Evergreen Collision Center!