Better services than I could even imagine. Tentative to mine and my family member's needs and…read moreflexible. I have no skip in service and very professional and competent staff.

Angelika and her team worked with my mother for over 3 years and made her life so much better in so…read moremany ways that I can't say enough good things about this company. With Mom in Tucson and us kids in Illinois and Georgia, Angelika became our eyes and ears as well as an advocate for mom. Would not hesitate to recommend this company to anyone for senior care. Keith Wilson

Great staff and apartments. Mom is happy and food for the most part satisfies her. More help is…read moreneeded like everywhere. Sometimes meals take a long time to be served. But the staff..... they are caring and engage in conversation and jokes with the residents. Such a good feeling having your loved one treated like a person and not an obligation. Would recommend to anyone with a senior parent.

Hello, I have just recently moved my mother to the Cascades…read moreof Tucson for Assisted living and I am beyond impressed. The staffing is amazing, there are both medication techs and caregivers focusing on the residents as a team. There are licensed LVN's 7 days a week which is not standard in this industry, so these examples of staffing truly sets the cascades apart from other facilities. Additionally the reception team answers the phone at all hours and are kind and extremely professional as well. As a recent retired RN I know what quality care looks like and the Cascades has given my family the piece of mind we need and the care my mother deserves. Keep up the good work and thanks to all who are devoted to taking care of the elderly during these unprecedented times.

My mom's husband recently passed away and my sister and I were in town to go with my mom to various…read moreproperties to check them out to see if she would be comfortable living there. We had a number of appointments scheduled and felt either OK or uncomfortable with the places we toured. Then we found out about fellowship Square. We didn't have an appointment, but thought we would stop by anyhow to see if there was a possibility that we could take an unscheduled tour. Sandra came in to get to know a little bit more of the situation and what things my mom was looking for and to explain the property and amenities. Ultimately, she spent several hours with us. She took us to the dining facility so that we could experience the facility and the food. We were very pleasantly surprised Both by the dining facility and the food and the staff. Our server was Robert and he was absolutely wonderful. He also overheard that it was my mom's birthday the next day and when we finished our meal, he had all of the servers come out and sing happy birthday to her. During the tour, Sandra passed by several of the residence and knew them by their name Which was a very positive Indicator of how the staff treats the residence. The facility itself is very open and full of flowers and fountains and trees And just a very positive place. The apartments themselves are good sized and all of the amenities are wonderful. My sister and I will be very comfortable with our mom living there and it is a place that my mom also feels comfortable about. The fact that they are a 501(c)(3) Nonprofit or organization and a Christian organization was icing on the cake!!

Shockingly it's been 10 days and no phone call from Christy the resident care coordinator,I have…read morenot received any answers to my emails,why ,I can only guess they don't care ,how many times do I need to write a public review to get help with a problem,this has been going on since November,yet after every post here no one person cares enough to contact me ,I am only sharing this so everybody else does not need to go Thur this terrible treatment, it's not how I am used to being treated by a company ,so maybe someday I can say they fixed the problem ,I have Evan reached out to corporate office in Phoenix. Stay tuned. Sad

I am so grateful that we chose Tucson Place at Ventana Canyon when my husband needed assisted…read moreliving care. The staff and caregivers were devoted, positive and became his close friends. The other residents were all treated respectfully and Bryson and Isaiah in the dining room had the patience of saints! Lockdown for COVID ended our face to face visits but via cellphone and first floor window, we celebrated his birthday with the help of staff. When my husband succumbed to Parkinson's, my children and I were treated like family by everyone at Tucson Place. I've had several calls from staff members, making sure I am doing well. This place truly cares.

As a family member, my experience with the memory care at Tucson Place was extremely…read moredisappointing. I repeatedly observed what I felt was neglect in my loved one's care, including concerns that were not addressed despite bringing them to Jodi and Deb multiple times. After exhausting every effort to resolve the issues directly with management, I ultimately felt I had no choice but to file a complaint with the state. Memory care residents are among the most vulnerable, and families trust communities to provide compassionate care. Unfortunately, that was not our experience.

I've used Home instead on two separate occasions and am very pleased with their professionalism…read more Myra, my caregiver, was excellent. Both times she arrived on time and was very attentive to all of my needs. I highly recommend!

Their measure of excellence is the finest in Tucson. There is no company I would trust more to care…read morefor my loved ones.