Due to the complexity of my disability (C4-6 quadriplegia), combined with the medications I am…read moredependent on, and frequent staffing shortages, The Waters is not suggested. During my seven days at The Waters, my daughter was able to attend to a great deal of my care. The meds I take daily were requested and locked in their safe. Unexpectedly, the facility would not dispense my medicine because all prescriptions are to be ordered from The Waters pharmaceutical resource. Consequently, Episodes of dizziness, withdrawal, and shortness of breath consumed me for several days. The denial of the medicines was life-threatening and unnecessary per state guidelines in these circumstances; state law dictates that this was a violation of the code that states every nursing home in Indiana must be prepared to provide prescribed medicine. There was a blood pressure pill prescribed to address high blood pressure when hyperdysreflexia occurs in spinal cord injuries. When blood pressure exceeds 160 (the bottom number), that is the time to take my blood pressure pill. The application for my blood pressure was misunderstood for several days; the nurse gave me this blood pressure medicine while I was in a state of confusion, but I refused another pill afterwards. One morning, two aids came to my room with breakfast. I asked if they would turn me over in my bed, as I am unable to do so independently. I settled and closed my eyes, but something was wrong. I got on my left elbow and discovered there were no covers to conceal my bare right leg hanging over my left leg, and hanging out of bed. I struggled to get my leg into bed, but I was too close to the bed's edge and about to fall out onto the floor. Additionally, my bedside drainage bag had not been brought around to the side of the bed I was lying on. My best chance of immediate help was to put my hands together and pound the headboard; help arrived after thirty punches. My rescuer was appalled. A doctor looked at both hands and felt both hands for breaks. He saw bruising and swollen knuckles; X-rays were ordered. Three days have passed since my departure; my doctor has no X-rays. The Waters hasn't called or provided any information regarding. I met some good and caring people who attended to things during my daughter's absence. Angie (nurse) took the necessary time to clean what most others did poorly; she had great compassion regarding my suffering. Morgan worked daily to hurry the process of providing my meds, but was accountable to another who was void of compassion and the understanding of state law. Ann (RN) acted professionally; she did everything I needed to the best of her ability; excellence. My seven days at The Waters are behind me now. I harbor no ill will towards anyone. But, the Waters assured my wife, me, and my family that I would be well cared for while she attended to matters in Arizona; we had nothing to worry about, so we were assured. Such was not the case. My long-term disability was too much for a frequently understaffed nursing home to handle, and the long hall with only three patients was a long way from the nurses' station and the existing population; right where the action was, near and busy.

To begin with Waters of Batesville was awesome!! I had previous stayed in a facility back in Jan…read morewhen I had my left knee replaced close to where I live in Harrison Ohio and it was a living nightmare and I refused to go back there when I had my right knee replaced this past Oct. This time I was referred by my surgeon who had his mother at to try Waters of Batesville in Batesville, Indiana to check them out. I did a tour of the facility with Debbie and was very impressed with what I saw that I ended up choosing them for my short term recovery. I was there only 8 days and walked out without my walker! The entire staff here were always smiling, always helping each other out, answered the nurse call button within minutes, but most of all took the time with you to listen to any questions or concerns I may of had. I'm sure I'm going to miss a few names of the staff and if so sorry but they all complimented each other in the way they all worked together as a team! Thanks Debbie, Crystal, Harley, Savanannah, Annette, Gayle, Angie, Stephanie, Lynsey, Sis, Lisa, Marsha and Glenda who tidied my room everyday, Physically therapy was fun and challenging but the team here is amazing and work to keep you moving and on the road to recovery. Thank you to Bridget, Kay Lemon, Daxie and the rest of the therapy team!! They had daily activities and I tried to attend as many of the craft activities as possible with Jacki to help pass the time and keep me busy. BUT the most that I was impressed with were the actual patients! Whether they were there short term or long term they all seemed happy and were always smiling!! And to me a happy patient means great care and Waters of Batesville provided the best of care!! I almost felt like I was on my own little mini vacation away from home. lol All in all I would highly recommend Waters of Batesville to anyone in need of short term or long term care because this is a place that to me not only had a wonderful caring staff but also had happy cared for patients. Thanks to all of you!! Linnea Klinger

If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.

absolutely awesome experience from check-in to MA, x-ray, nurse practitioner and checkout gal! I am…read moreextremely impressed and I work in the medical field as a social worker and I've seen my fair share of urgent care clinics. My daughter was extremely anxious and they did a wonderful job caring for her and meeting our needs. very thorough, which helped this mama be at ease.

Starting off by say this appointments here aren't that bad but emergency room is awfu. Came here…read morewith terrible pain i have history of pancreatitis and came her told them what was going on and i was given a drug that had nothing to do with my proble and it ruin my whole day that day. I have doctors who specialize in my pancreas problems and i have a pain team. when they heard about the drug i was given they told me to NEVER go back here again

This facility used to be Southern Indiana Rehab Hospital. Though, in early December 2024, it was…read morebought by PAM rehab and then renamed after the company. There is another location south of here in Clarksfield, Indiana, but this is the North location. This facility is deemed an acute one which takes patients who have had a stroke or a traumatic brain injury and rehabilitates them until they are maybe at least able to feed themselves and possibly walk. My primary care physician recommended this location for my mother, who had a stroke around Thanksgiving and spent three weeks in the hospital. Before the stroke, she was very active, independent and could care for herself. After the stroke, she needed to have some rehabilitation and therapy before coming home. Other facilities wanted to throw my mom away into long-term care and not really give her a chance or opportunity to attempt to rehab herself. The intake agent for PAM Health was NOT like that and she said the staff at the facilities do not have that attitude either. She took care of everything that facilitated my mom being transported from the hospital to the rehab location. Everyone who was associated with the care of my mother was amazing. They were caring, empathetic, and patient with her needs, but also challenging with her therapy when needed. In addition, they were communicative with me in terms of identifying her needs challenges, diagnosis and prognosis. I really appreciate their candidness and empathetic nature. I would not have been able to endure this whole process without them. If any other traumatic things happen to me or any of my family members, I would definitely try to get them into this facility.

Back in the spring of 2022, my wife spent 12 days in in-patient rehab at PAM after being severely…read moreinjured in a car accident caused by a reckless driver. The facility was absolutely spotless and the staff was engaged, attentive, committed, and caring. It was a great experience for my wife at a time when she really needed it, and I knew during her stay there that I could rest assured that she was getting the best possible care. We were offered the option of Frazier or PAM, and we would have been on a waiting list for Frazier. So glad we were "forced" to go with PAM!

The caring staff and attention to medical needs make Parr's at Springhurst the premier Personal…read moreCare facility in the area!

Springhurst Pines (Parr's) is an amazing and wonderful place. The facility is up to date, the…read morestaff is stable, and the care is of the highest quality. It compares very favorably on cost as well. My mother has resided in the personal care level section of Parr's for the past four years. She came in overmedicated and in a wheelchair. She is now fully cognizant, able to go about independently on a walker. All of this was accomplished through the Parr's staff. They work very hard to assure personalized attention to both residents and their families. They are truly a blessing. I recommend Springhurst Pines without reservation.

So far so good, my mother has been there a week, and they have been very nice and helpful. The…read moreplace is very clean and homey we moved her there from the Atlantis, where she received terrible care, and could not even get out of bed now she is doing so much better with the care that they've given her, they are shortstaffed like every other place, but the energy they put into their work, makes up for it. ,

From the owner: For more than a century, Otterbein has remained committed to providing senior housing options that…read moreprioritize respect and foster a sense of community. Originally established in 1912 as the United Brethren Orphanage and Home for the Aged, Otterbein transitioned its focus to elder care during the 1960s. Recognizing the changing needs of seniors, Otterbein emerged as a trailblazer in contemporary senior lifestyle solutions, introducing some of the first Continuing Care Retirement Communities (CCRCs) in the country.

So many exceptional staff; we hesitate to name them (afraid that we will inadvertently leave…read moresomeone out), but we do have to give a special shout out to Steve Clay, the kitchen manager, who goes out of his way to ensure that everyone ( including those of us on special diets) receive nutritious and varied meals. So important in the healing process!

do not work here or send your loved ones here. i am a worker here and the workers are snobby and…read morerude, and they are outrageously rude to the residents here. the workers put on a show for people who come visit their loved ones, all the nice, and happy, and smiles you see is all fake! today October 23, 2025 a nurse here was telling other nurses that a resident here was not liking the idea of him have a catheter, so he got upset and was saying he didn't want it on himself, and he was moving around, and the nurse told the other nurses she snatched him by his feet and yanked him to the edge of the bed and yelled at him in his face "you're going to keep this f**king catheter on rather you like it or not" she was demonstrating how she was pulling him as if she was proud of herself. this is a elderly who has pain and is fragile!!!! anything that you accidentally missed of your loved ones belongings after they've passed away, the nurses either throw the items away or give them to other residents or take them home for themselves.... to me that is just very disrespectful. about 2 weeks or so ago, i over heard a resident telling a nurse that another nurse slapped her in the face :( this place is just awful, and it's too expensive.

This place is very clean, safe and nice. I have a family member that has been here a couple of…read moretimes for rehab and the staff has been amazing to her. I feel safe with my family member being here and I feel safe being here at night.

They leave you in restroom for over an hour! When hit call button takes longer than 15 min!…read moreBeautiful building with ugly attitude people working here! State needs to look into this facility! When someone you care about and staff not helping! Will say the rehab lady has been wonderful and lets you do your daily tasks with understanding!

Great place to work. Leadership is active. Staff is responsive. Well trained. Honest. Great…read moreplace to place a loved one!

Very nice apartments for seniors with all the bells and whistles. Residents tend to be refined,…read moreeducated and rich. On-site dining is excellent. I would live there for the pool alone. A relative of mine does and seems to enjoy it.