Great customer service! I needed a last minute gift for a retirement and was quoted 3-5 days at…read moreevery other establishment. Tammy was able to accommodate my request and get the job done within he same day and the plaque came out beautiful. Highly recommend!

Best store in the mall. I have bought many gifts from here and have always been very happy with…read moreboth the service and quality of the items. I will definitely be back for more.

I've used trophy king a bunch of time for engraving and fixing previously damaged trophies, I can't…read moresay enough great things about them; quick service, great prices and fast work. You won't be disappointed.

I had to place a last minute order for an engraved award for a gift for our intern's last day…read morebefore she went back to school. They were beyond accommodating, worked within our extremely tight schedule and budget, and even went above and beyond to ensure it came out absolutely perfect. I highly recommend for all gifts and engraving. Will definitely buy from them again!

Gorgeous engraving, and such a pleasure to work with! We had a finicky work project in multiples,…read moreand Mr. Booker did a beautiful job on every one of them. We'll be back in future! Strongly recommended.

Amazing work. I had a last-minute Christmas gift idea and needed the work done quickly, and he was…read morefinished in a day! Great prices as well. I provided my own tumblers, and one of my tumblers had flower prints on it, he was honest in that he'd never done one before, but he decided to still give it a try, and he DELIVERED! The best part about all this is I also get to support our local hero.

I had a POOR experience with this company. I tend to shop at smaller stores versus chains in the…read moremall because I feel they need it more. Instead of going to Banter to buy my daughter's Christmas Gift I came here. I ordered a nameplate for her on Dec 9th and was assured that it would be there on time for Christmas. I called and text in the days leading up to Christmas and got the run around. Finally I showed up right before closing on Christmas Eve and was told there was an issue with the shipment and it wouldn't be ready by Christmas. The staff apologized and offered me a small necklace free of charge so my daughter had something to open, while promising that the necklace would be there the following week and they would reach out when it's ready. Now here I am, over a week later and I'm being sent to voicemail and my text messages are going unanswered. Be careful with purchasing custom items from this store. It's one thing to purchase something there and in stock, but for anything that will come in later, this store may or not provide your item. I'll be reporting them to the BBB as I have not received any mention of a refund and haven't received my item.

Stopped by last week to get a custom bracelet made for my wife. Super fast turnaround and the…read moreengraving looked clean. The owners were friendly and answered all my questions. I'll definitely come back again. Thank you guys!

Absolutely beautiful basket and everything was perfectly. The service was great, came on time and…read morethe people are very polite

I have to admit I wasn't sure purchasing this type of gift online. They were able to fill my order…read moreas well as deliver it very quickly. I ordered a Miller Lite gift box with snacks for my boss for his birthday. I definitely will use this company again! Thank you so much! This company killed it!!

I was in need of replacement earrings to wear 24/7 because the holes in my lobes close completely…read morewithin 3 days. I am also very sensitive to nickle, a hardening agent for metal jewelry. Thus, I can only wear 14 carat gold. My needs are complicated by the fact that I am a 13 year retiree on a fixed income, so I rely on items that are durable AND affordable. The Aires sales rep Jessica listened politely and patiently to my detailed needs and limitations, and presented me with several options. She also went to the back of the store to search for items that perhaps did not yet make their artful display. Finally, we found a pair of gold earrings that fit perfectly and was within my price range. The clasp was secure, a necessity for one who loses the backing and one earring often. Equally important, I found Jessica the sales rep was an absolute pleasure to work with. I only write reviews for those businesses that I find perform well, and AIRES is one whose services as well as jewelry are outstanding enough to promote in "word of mouth" actively.

Richard is amazing. He helped me and my husband find a beautiful wedding band. My husband got my…read moreengagement ring from Aires as well. I also bought some pearls. They're all high quality. I highly recommend them.

That's another thing besides bookstores and it's not around here a watch store a real watch store!!!read more

Don is a great guy, a talented jeweler, and above all, an honest person…read more Since I wouldn't know a real diamond from a piece of glass, that is important to me. I have had him repair several pieces, and purchased several others from him. My wife loved all of it!

I have been a repeat customer at this location for my business. I just dropped off an order of…read morehats, coats, and sweatshirts to be embroidered. I have had these same items embroidered in the past without issues. This time around they placed the logo and name on different sides of the various items. They never said that they would have to do this, and there was no communication from them what so ever. When I noticed that they misplaced the logo and name on my coats and brought them back to the store, the gentleman behind the counter who took my order said he had no notes on the order regarding placement, and that he could offer a refund for these misprints but had to go get his manager George. When George came, he stated that this is why he does not want to let people bring their own items in to be embroidered, because they are too picky. I am not being picky, i just expected uniformity. This was not an issue on previous orders, but now it was. George did not offer anything to resolve this for me. Being a repeat customer, and having just ordered 500 dollars of embroidery, I would have been happy with them simply crediting me for the items that were mis-embroidered, like the one gentleman offered to do. I was going to be ordering dozens of t-shirts from them for the warmer months, but i will no longer being using them. They were rude and acted like i created the problem, when they simply messed up. Everyone messes things up sometimes, but when you do you have to be accountable for it, and most businesses try to keep their clients happy. They do not communicate at all, and never even let you know when your order is ready for pickup, but they have no problem blasting your email with junk. I would not recommend them to anyone, especially a smaller company or individual. They do not care about their clients. If you are somebody that is looking for printing, marketing, or embroidery services, look elsewhere. You will be much happier, and you will get what you actually pay for. Zero stars.

Very professional and attentive service. George was great with a logo I was having imprinted on an…read moreitem. We weren't sure if the article could take the heat of the iron so I left him one of the items for a test run that was successful. We also had to rework my logo so it could fit and George offered great ideas and modified the logo so it would fit on the items and look it's best. Turnaround time was much faster than I expected and the price was a great value. Thanks George for making my daughters wedding Welcome bags look great!

easy, clear communication, knew exactly what to do and it came out beautifully. I wanted a small…read moreintricate design and he was able to do it effortlessly.

Jay is awesome! His work is meticulous and beautiful! I was so impressed with the quality of the…read moreengraving. The font he used matched perfectly to an old font already on the item. It was beautifully bold and clear, and the engraving was very neat. I also appreciated how helpful and accommodating he was. I would highly recommend this business to anyone looking for professional engraving services.