Worst service ever! Long wait times! They take there sweet time to check you out as well! Spent 2…read morehours for a vaccine! And had an appointment

If you need emergency care for your pet, please skip Critter Care and instead, go to the following…read more24/7 pet hospital in Nuevo Laredo that just saved my cat's life: Centro Médico Veterinario De Alta Especialidad located at Madero 2002 Esq. Degollado (956) 649-2876. This pet hospital in Nuevo Laredo is EXCELLENT and just gave my cat and I the best care I've ever witnessed from any veterinarian clinic. Prior to going to Nuevo Laredo, I stopped by Critter Care with my cat dying in my arms. It was 7:08 pm, and the clinic stated it closed at 8 pm. I described my cat's symptoms to the front desk, and the state of emergency was clearly established. The nurse there then responded by condescendingly remarking on how we walked in 8 minutes past the time they stop taking patients. I said nothing. Then she said, "it sounds like this is an emergency. However, the starting cost is $360 just to see the cat. Are you sure you want/can pay that?". As I sat down to fill out the patient Intake form, the lack of compassion for animals from this establishment dawned on me. I got up and left with my cat. Please make sure that whoever you're trusting with your pet is a person or place that loves animals! I would give zero stars if Yelp allowed me to do so.

(This is only a review of veterinarian services - not boarding.)…read more Dr. Creamer & her staff have always been wonderful with me and my three babies. Last year my eldest, an 8-year-old Malti-poo, had kidney failure and required hospitalization. After a long week with them, he was back to his old self. They were incredibly patient with me (I called in often to check up on him.) The level of attention and care we received was and continues to be unparalleled in Laredo. Laredo Animal Clinic was our THIRD and LAST veterinarian stop in Laredo, and we've stayed because of instances like last year's. Dr. Creamer truly goes above and beyond for her four pawed clients. My husband and I will be moving soon, and we'll be hard pressed to find as good of a veterinarian elsewhere. Tips: - Parking is limited. - Saturdays are exclusively for walk-ins but it gets insanely packed so its best to be first in line. - With an appointment, plan to block an hour out of your day. Arrive 5-10 minutes early and, in my experience, you'll be seen on time.

Overall a good experience I had to find a vet for my German…read moreShepherd who was very listless and lartharic Being a Winter Texan I did not have a Vet that I knew so I checked Yelp Volts-Creamer aka Laredo Animal Clinic had the best reviews near me I was able to get an appointment the same day I called All staff were very professional throughout the appointment Dr Amanda Flores Alexander DVM after the examination was able to diagnose the problem and started on a medication that had fast results Thank You to all the staff that was a part of caring for my buddy

Vean estas fotos de como le dejaron la orejita derecha de esta gatita para marcarle que se habia…read moreesterlizado. Parece como que le cortaron la orejita con los dientes o quizas con cualquier herramienta barata, como que un animal le masticó su orejita o le cortaron con machete. Esto es redículo. Es más que redículo es maltrato amimal. Y esto fue en Laredo Animal Clinic en 6001 Mcpherson, Laredo hace un par de dias. El animal mas bien parece el el supuesto tecnico que le hizo esto a esta pobre amalit. Se supone que tenia que hacerle una marquita en su horejita al momento de la operación pero lo olvidaron y cuando les dije que no lo havian hecho hasta entonces le hicieron esta barbaridad. Las fotos están en facebook

I dont usually leave many reviews but after seeing so many negative feedback I decided to leave my…read morereview. While growing up my family began taking our pets to the Laredo Animal Clinic; I've had several pets since the first visit and have had both not so good and excellent experiences which is why I can understand the frustration and need for previous dog owners to voice out their experiences. But at the same time have you ever noticed how most of the time as people we tend to comment when it's bad but not every single time someone did a good job? I will share my thoughts based on past and current time interactions. We had a sour experience well over 14 years ago (had gotten or dog fixed so she couldn't have puppies and we did so before a holiday long weekend to be able to give her that extra care). When we were there to pick her up we asked if she could be given something to calm her down to sedate her a bit so she wouldn't open her stitches. At the time Dr Kramer told us something to the effect of not to worry the dog would instinctively know not to be jumping up and down (no sedatives were prescribed as for the dog would just know it couldn't move much and would take it easy). Now in retrospect Dr Kramer should probably have sent her with some mild sedative just as a precaution because while she's the vet and I'm sure most pets have great instincts and in fact know not to move because they were just opened up , however she didn't listen to the concerns of pet owners who spent more time with that specific pet and not assume the dog would behave. Long story short the pet that would instinctively know to take it easy did run around and jump up and down at some point opened up her stitch and her gut was sticking out just a little ( no she did not die we were able to put her gut back inside her belly kept an eye on her and gave her some Benadryl to mellow her out and took her to a different vet after the holiday weekend and got re stitched). So while that was a bit of a nightmare and we tried other vet for a while I say for a while because when you're lucky enough that your pet is healthy you really only visit your pet's vet office maybe once or twice a year if anything but not only was it far away from us making it less convenient but the vet retired so when choosing a new vet we ended up going back to the Laredo Animal clinic since there are multiple vets at the Clinic just preferred not to be seen by the previous vet since that was really the only bad experience we ever had there. My oldest at the moment is 14 years , younger brother is about 12 years (I got him when he was about 2-3years old) and a young sister aprox 4 months ; all have been a patients at Laredo Animal Clinic since Ive had them; And while I understand everyone speaks based on their experiences I know my pets are well taken care for. First of all we were lucky enough that Dr Alexander at an early stage suspected my oldest possibly had a tumor which could be something but not necessarily started taking meds and when that didn't work as well as he had hoped referred us to an oncologist in San Antonio it was indeed cancer he had surgery but sadly it came back due to the type of cancer he has. I take him about 3 times a week for fluids and the staff and everyone makes him feel like a celebrity. My dog got very sick one day that he had to be carried on a stretcher and we were getting ready for the worst but thankfully he made an amazing recovery from not being able to walk (lack of balance) which btw we were told to heal it could be a couple of weeks to a couple of months or it could just sadly never fully go away. I don't recall the exact medical condition but I suppose the easiest way to explain would be the equivalent to a stroke. We stopped taking him for fluids as much because while fluids are very important to be kept in check to get him to the car was not the easiest thing to do since he is a big kid weighing 70-80lbs and again since he had no control of his movements due to lack of coordination it wasn't as simple as just holding him up to assist him it was a carry and also fight against his movement because he tried walking but made it harder for me to carry because I had to make sure he didn't bang his head or anything so I took him maybe one or two times a week after the incident and he started walking with less assistance about a week later he began to walk as if nothing had happened. My dog is 14 years of age and even with cancer we know in big part it's thanks to the medicine and treatment that he has gotten. And sure having a pet is not cheap but a pet is family . So while I'm sorry to hear some people have not had good experience and urge you not to go; I am absolutely glad I take my pets to the Laredo Animal Clinic because after just one sour one experience which is ancient history since it's not even the same vets my pets have had nothing less than amazing treatment.

Your pets are an investment. As such, we only want the best care for them. Both our babies were…read morerescues and we wanted full health inspections as well as needing a spay and neutering. Yes it does cost money but like the old saying goes you can only pick 2 of 3. (Cheap, Fast, Good) With Dr Santos he tells it like it is and you're assured that they are getting the best care. TY

I brought my overweight and beautiful cat to the veterinarian for spaying. Upon completion of the…read moreprocedure, the veterinarian expressed concern about the cat's weight, stating that it had caused some difficulty during the surgery. Although he did so in a light-hearted manner, I took his words seriously. Two weeks later, I noticed that my cat had become lethargic and refused to eat. While this was concerning, I did not seek immediate medical attention. However, as the weeks passed, my once plump and affectionate cat lost weight, her strength diminished, and her overall demeanor changed. Her eyes began to appear yellow, prompting me to seek medical assistance. Although I should have consulted a reputable veterinarian, I returned to the same clinic. Upon entering the room, the veterinarian immediately noticed the cat's condition and remarked, "She doesn't look good." I responded with a simple "No, s**T Sherlock." He proceeded to take the cat for a blood panel and informed me that she was dying due to a punctured spleen. A punctured spleen that HE CAUSED WHEN HE SPAYED HER. IT WAS HIS FAULT. The veterinarian explained that he could attempt to save her, but the cost would exceed $2,000, and even with the surgery, her chances of survival were minimal. He gave me five minutes to make a decision. When he returned, I politely requested that he leave the room. Deciding the fate of a beloved and cherished pet is one of the most challenging decisions I have ever faced. I observed my cat's suffering and realized that financial constraints were a significant factor in my decision. We have one college student, two high school students, numerous bills, and the ongoing economic challenges. I digress. The vet and his tech walked back int the room to ask what my decision was and, through sobs, I told him that I was going to have to let him euthanize her. Everything felt like it was going in slow motion. I don't remember if the tech or the vet went to the back and came back in with the syringe. I kissed her, hugged her and little head was dripping because of my tears. They asked me if I was ready and I was not nice when I replied....but I did give my consent. They administered the drug and within seconds she was gone. My little girl lay there lifeless with her eyes still partially open and her mouth agape. I will NEVER RECOMMEND Dr. Santos to anyone who asks. HE WAS RESPONSIBLE FOR my cat's illness and i HAD TO PAY HIM TO KILL HER. RUN FAR FROM THIS MAN.

While the young lady who took my dog in was very nice, the grooming was not…read more I've groomed my dog before and have done just as good. I ended up paying $80.00 for it because they only take cash and had no change. My dog is a 10 lb. mix breed. Never again.

NEVER, and I repeat NEVER bring your dog to this horrible place! My cousin brought her beautiful…read moredog to get groomed and the poor baby left with severe burns to both eyes. Apparently, they got the flea and tick bath in her eyes. When my cousin complained, they replied with an attitude saying that it wasn't their problem and returned her money. These people are DISGUSTING, HORRIBLE human beings! I hope this place gets shut down! You better believe we will fight to make sure that they pay the vet bills and never handle another animal again!

This review does not come after just one visit. I've left my dog there many times before and I can…read morenow say with confidence that for a short visit (2-3) days it's ok and just ok. I definitely do not recommend for long term boarding as "proof of life" is non existent. Nobody ever knows what's going on or status of anything. It's not just about caring for pets, pet owners need to feel confident and assured that everything is ok. I recommend a strong administrator to keep employees on their toes. Also, for the fees you are charging, cameras, photos, video should be an absolute to keep pet parents at ease.

Negative 20 rating!!!! Do not take your fur babies here!…read more We paid for extra time outside and after a 3 day stay, my husky came home covered in feces,vomit and kennel sores on his front legs. His teeth and paws were red from scratching and chewing and he was clearly in distress. After a visit to the vet they told me he was left in a kennel too long and his his paws and teeth being red were a result of him clawing to get out. I called and told my concern to the worker and a manager never called me back, no refund, no addressing my issue at all. I warn everyone not to go there.!!!!